Jim Butler Chevrolet

Hard working salesman Found a few cars discounted for sale on the website. Came in and only 1 was available. Happily received almost all listed discounts (no unrealistic Found a few cars discounted for sale on the website. Came in and only 1 was available. Happily received almost all listed discounts (no unrealistic acceptance criteria), but the color was not what we wanted. Ardi Z went worked to find another color and it ended up being what we wanted. He went above and beyond to be helpful at every stop. would recommend him to anyone looking to buy. More

Great overall experience The experience was amazing! I had worries but Tony Palmer made it easy! Excited about my new car! I have already put the word out! The experience was amazing! I had worries but Tony Palmer made it easy! Excited about my new car! I have already put the word out! More

Service Excellent service. Excellent experience. Work was completed faster than I expected. The service advisor ,Bill was very professional and nice to work w Excellent service. Excellent experience. Work was completed faster than I expected. The service advisor ,Bill was very professional and nice to work with. He was excellent More

Excellent Communication The process took quite a bit longer than expected. However I was provided with a quality loaner vehicle and I was informed almost daily with the progr The process took quite a bit longer than expected. However I was provided with a quality loaner vehicle and I was informed almost daily with the progress of the job. Quality Service from start to finish. More

Steering Recall The service department has always been the best part of Jim Butler Chevrolet. Employees are polite, professional and responsive. I have had every vehi The service department has always been the best part of Jim Butler Chevrolet. Employees are polite, professional and responsive. I have had every vehicle I have owned over the last ten years serviced by this service center. More

New Truck Purchase Fail I have been buying vehicles from Jim Butler Chevrolet as far back as when they were located on Watson. My recent purchase was the worst experience I h I have been buying vehicles from Jim Butler Chevrolet as far back as when they were located on Watson. My recent purchase was the worst experience I have ever had with Jim Butler Chevrolet. I was interested in purchasing a new 2018 Chevy Silverado, a specific one to be exact. I clearly informed the sales person of the conditions under which I could afford the new vehicle. When the sales person presented me with their best sales price, I informed the sales person that I was no longer interested in buying the vehicle. Then the sales person went into heavy sales pitch, pushing and pressuring me, even after I said numerous times that I did not want to buy it and that I wanted to leave. After four hours, I now own a vehicle I do not like and will not buy another vehicle from this dealership. More

My first new car in over 40 years. Matt Vallee was very knowledgeable, courteous, and efficient. He didn't seem to mind some of the dumb questions I had. We drove several cars around th Matt Vallee was very knowledgeable, courteous, and efficient. He didn't seem to mind some of the dumb questions I had. We drove several cars around the lot before making a final selection. The whole process went smoothly. Matt was kind enough to help me clean out my trade in since I wasn't really prepared to turn it in. Mike in financing was also very knowledgeable and courteous. However, he had to apologize several times for the length of time it took to get the financing completed. My FICA score was 850. I don't know why the financing took so long. I arrived at the dealer about 3:00 PM and had my car selected and priced by 4:00 PM or so. I didn't get to leave until almost 7:00 PM. Three hours for financing seems way too long. Something needs to be done about the time it took for financing. I am enjoying my new 2018 Chevy Cruze in what I describe as Cardinal Red! I learn new things about it every day! More

great dealership Salesmen are very friendly and eager to help get you what you want. Not pushy at all! Finance was great. She helped with all the questions and concer Salesmen are very friendly and eager to help get you what you want. Not pushy at all! Finance was great. She helped with all the questions and concerns I had and got the numbers I wanted. Will definitely refer friends and family More

Purchasing a new vehicle. Mike Gray was awesome to work with. Everyone was very friendly. The facility was very nice and clean. I would highly recommend Jim Butler. This is wer Mike Gray was awesome to work with. Everyone was very friendly. The facility was very nice and clean. I would highly recommend Jim Butler. This is were I will go for future purchases for my vehicles. Thank you Jim Butler. More