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Jim Butler Chevrolet
Fenton, MO
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Always a great experience! I love going to Jim Butler Chevrolet for service! They always provide me and my family with excellent customer service. Kim Hausmann is the best servi I love going to Jim Butler Chevrolet for service! They always provide me and my family with excellent customer service. Kim Hausmann is the best service adviser there and treats her customers as if they are the most important people in the world! More
I am able to feel confident and assured. I am able to sit back and relax while the professionals tend to my car. I can be assured that the car is being serviced appropriately and that I wont I am able to sit back and relax while the professionals tend to my car. I can be assured that the car is being serviced appropriately and that I wont' have to return for several months. In the interim, my car will run smoothly and need no service. Thanks to the courteous and knowledgeable women who work at Jim Butler Service Department. More
Great Service I buy my cars at Jim Butler Chevrolet and I have them serviced there also. They have always taken good care of my cars and me. I buy my cars at Jim Butler Chevrolet and I have them serviced there also. They have always taken good care of my cars and me. More
Repair oil leak I had my car in for and oil change on November 2nd. The following week I noticed oil on my brand new driveway. I called and told them I was bringing i I had my car in for and oil change on November 2nd. The following week I noticed oil on my brand new driveway. I called and told them I was bringing it back out. The took it in and 2 hours later they said it was finished that the oil plug was stripped. There was no charge for the service, but now I am stuck with a foot wide oil mark on a driveway that was newly poured this past June. Frustrated. More
Great Service Department I always get great service at Butler's service department, starting with the associate that greets me and ending with the cashier. Kim is the best se I always get great service at Butler's service department, starting with the associate that greets me and ending with the cashier. Kim is the best service writer!! More
They are used car salesmen They told me to text my paystubs in beforehand so they could get a head start, only when we arrived the salesman had no idea what was going on because They told me to text my paystubs in beforehand so they could get a head start, only when we arrived the salesman had no idea what was going on because a different person had my info. They kept saying “I almost bought this car” as if that was all the definitive proof we needed to prove it was a good vehicle. A little insulting if you ask me. And when running my credit, of course they picked the bureau which had the lowest of my 3 scores so they could charge higher interest. But at the end of the day they put us in a vehicle we are happy with. More
Not to happy I’m usually not a person to leave a bad review but I recently got my oil changed at your establishment. My appointment was at 9am but I had to take m I’m usually not a person to leave a bad review but I recently got my oil changed at your establishment. My appointment was at 9am but I had to take my wife to work so I ended up dropping my vehicle off at 730. Around 4 I ended up calling to see if my vehicle was done yet so I could pick it up and I was told that it was being worked on and I would receive a call when it was done. I ended up calling back around 6 to see what was going on and I was told my car is now done. This might not seem like a big deal to you guys but I had a date night with my wife that we had to cancel because I had no idea when I was going to get my car back And I needed it the next day for work. I’m not sure what the purpose of me making an appointment was if I was just going to be pushed aside for the bigger ticket items. needless to say I was not very happy. More
Yes the people were very friendly I have not used their service dept yet, the sales dept were very friendly. I would recommend Jim Butler my mom and son both bought their car and truck I have not used their service dept yet, the sales dept were very friendly. I would recommend Jim Butler my mom and son both bought their car and truck. And recommended me More
Comfortable The showroom is very comfortable to be in. Mike and Mike were very friendly and worked hard to help me get my new truck. Would visit again. The showroom is very comfortable to be in. Mike and Mike were very friendly and worked hard to help me get my new truck. Would visit again. More
Chevy Cruze I’ve always had good service at Jim butler. This time was concerning. I received a call from the advisor who explained that several things were wrong I’ve always had good service at Jim butler. This time was concerning. I received a call from the advisor who explained that several things were wrong with the car as a reason for the check engine light. Ended up being an O2 sensor. I ended up paying over $1300 and would’ve been paying more if we would’ve gotten everything replaced that he claimed was bad. Feel like we were taken advantage of. In this experience I stated to him that maybe I would trade the car in on a new car for my son. I asked the advisor as he was showing us our Cruze. I said “ I’m sure you wouldn’t mind if I bought a new car”. His response to me was “That doesn’t concern me. I’m in service”. I was quite taken back by what he replied. Makes one think twice about trust. In a good note. Tyler Sparks worked diligently to get a quote on what our car would bring in a trade. More