Jim Butler Chevrolet

Chris and Mike make it easy! Chris and Mike make things very easy for us. They went far beyond to locate and trade for the exact car we wanted. We were at the dealer less than an Chris and Mike make things very easy for us. They went far beyond to locate and trade for the exact car we wanted. We were at the dealer less than an hour and driving home. More

Outstanding My sales rep, Scott Thompson, was the reason buying my car. He kept his word on the trade in value of my car, was very respectful of me and understand My sales rep, Scott Thompson, was the reason buying my car. He kept his word on the trade in value of my car, was very respectful of me and understanding of my personal situation. He never once pushed me into the buying the car which made my experience sooo much better. He was looking out for what was best for ME rather than him. The finance guy, Stacey, was also very explanatory in each step knowing this was my first time buying a car. More

Efficient The service was excellent and performed in a timely manner. All of my questions and concerns were answered immediately. The waiting area is top notch. The service was excellent and performed in a timely manner. All of my questions and concerns were answered immediately. The waiting area is top notch. More

Excellent Service My service visit was quick, easy, & professional. Everyone was friendly & competent. The wait area is clean & comfortable. This service visit was exce My service visit was quick, easy, & professional. Everyone was friendly & competent. The wait area is clean & comfortable. This service visit was excellent! Thank you Jim Butler Chevrolet! More

Scott is awesome In my experience at Jim Butler My sales person scott and the rest of the staff that I came in contact with were so helpful.I got my wife and Chevy s In my experience at Jim Butler My sales person scott and the rest of the staff that I came in contact with were so helpful.I got my wife and Chevy spark in feb ,and when it came time to get my self a new truck in only hoped that I could get the same sales person!! More

Outstanding first experience at Jim Butler service This was my first service at this dealership since buying my new car there. Everyone was attentive to my needs, answered all of my questions, kept me This was my first service at this dealership since buying my new car there. Everyone was attentive to my needs, answered all of my questions, kept me up to date on progress of service, friendly, and made sure I was satisfied with all of the work being done. More

One of the best experiences I’ve ever had in a dealership! I walked in knowing what I was looking for and my salesman didn’t try to deter me or talk me into anything more extravagant as well as he let me lead I walked in knowing what I was looking for and my salesman didn’t try to deter me or talk me into anything more extravagant as well as he let me lead the conversations which made the experience more comfortable considering I’ve had other dealerships pressure me heavily in the past. The purchase went smoothly, we were read everything and got our purchase taken care of in a quick, but not rushed manner. Wonderful dealership and I would highly recommend them again! More

Horrible service I dropped my truck off to get warranty repairs done on Tues. Oct. 30 for my Wed. 8:25 am appointment. I had to call everyday to get a update on the tr I dropped my truck off to get warranty repairs done on Tues. Oct. 30 for my Wed. 8:25 am appointment. I had to call everyday to get a update on the truck. The truck was finally brought in to get looked at on Mon. Nov. 5, Kim told me what parts were needed to be replaced. Kim also told me she was going to ask around to make sure my wheels and tires were bought with the truck and would give me a call back. I had to call back Tues. to see what the status was on the truck since I have not received any phone calls about the truck. Kim said the tires were bad or had a slipped belt. Kim informed me that the tires had to be ordered then the truck had to sent to Dalo to get the tires installed. Since the start of the whole ordeal I informed Kim I need the truck back before the 10th. Brian called me from Dalo and told me I was lucky cause the tires aren't going to pro-rated so I wouldn't have to pay anything. I bought the truck as it sits, why would I have to pay for a faulty tire or tires? I could not wait any longer for the truck to get done, so I have to take more time out to take it and get the tire installed. I already had to be out of the truck for over a week. I got the truck back and none of the tire pressure were set. I have been a mechanic for or 17 years and no one there can explain how the tires were balanced if the air pressure is not correct. The service is horrible. If I had a car at my shop for over a week and never called the customer I would be out of business very quickly. The second part is there is nice scratch on my front bumper. Kim said the tech said it was already there when it came into the shop. Well that was 6 days later. The cars are crammed in the parking lot. When I picked up the truck a guy from inside moved the car that was park in front of the truck. The guy could barely get into the car to move it. The door was touching the front bumper of my truck as he tried. I would never recommend anyone to get the vehicle serviced here. This is part of the reason we bought our other car at a different dealer. More

Rocker arm came loose and fixed right away. Service was done within twenty four hours of getting my vehicle to the service center. I was very satisfied with the service. I was only charged for Service was done within twenty four hours of getting my vehicle to the service center. I was very satisfied with the service. I was only charged for diagnosis fee and the towing fee. Very fair. More

As advertised, Powerhouse Sales & Service I can't say enough about how I'am treated as a customer of Jim Butler Chevrolet, from the time I purchased thru my schedule service appointments, they I can't say enough about how I'am treated as a customer of Jim Butler Chevrolet, from the time I purchased thru my schedule service appointments, they are a POWERHOUSE TEAM as mention in their TV ads. More