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Jim Butler Chevrolet

Fenton, MO

4.3
7,705 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,705 reviews

February 13, 2025

This is my fourth vehicle, everyone there is so helpful. I appreciate the wonderful service. More

by keeperofmy3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bridget
Feb 18, 2025 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

February 13, 2025

Kim was great. Always a smile and very helpful. She is a true asset to the service dept More

by mikeb17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

February 13, 2025

We’ve been going to this dealership for years for sales and service. It’s usually a great experience. More

by cssstl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton
Feb 17, 2025 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

February 13, 2025

This is my 3 rd Silverado Purchase from Jim Butler Chevrolet and 2 nd from salesman Matt Vallee. Always a pleasant straight forward experience . Highly recommend both of them . More

by eatsleepfish2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 13, 2025

Oil change took 4 hours. Had a scheduled appt at 11 and was done at 3pm. More

by gregg.christensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize for the inconvenience. I will be sure to speak with our service manager regarding your concerns. We hope that our efforts to improve are evident in future visits.

February 12, 2025

Issue was fixed but asked for them to look at something and the service advisor was rude and was told I need to make an additional appointment. Was told this even thought I was told on the phone that they More

by AJSMITH_744
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
Feb 17, 2025 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize for the inconvenience. I will be sure to speak with our service manager regarding your concerns. If you wish to further discuss your concerns, please reach out to our service manager directly at 314-274-1687.

February 12, 2025

Stacey was awesome. Stacey made sure to ensure I got the best rate and ensured my investment was protected. More

by gregory_isenman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Lang is 5-Star
Feb 17, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

February 12, 2025

Very efficient, had everything ready to go for the repair, including my loaner. Bill Timmons really strives to take care of his clients, as did my tech, although I’m not sure of his name. Wonderful ex More

by Cory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Timmons, not sure of tech or who had my rental, but those ladies were wonderful as well.
Feb 17, 2025 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

February 11, 2025

Very friendly answer all my questions. Let me what need to address later or next oil change. I feel like I wasn't pressured to fix things now More

by lawrence.dees145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

February 11, 2025

My name isn't Terry. I've never been to Fenton. These xxxxers write me every day. I don't own a Silverado. I wish they would leave me the xxxx alone. More

by Leavemealone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Jim Butler Chevrolet responded

Thank you for bringing this to our attention. I have asked for your email to be removed from our database. If this continues to happen, please reach out to me directly at toden@jimbutlerchevrolet.com.

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