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Jim Butler Chevrolet

Fenton, MO

4.3
7,704 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,704 reviews

February 20, 2025

took 9 days to put a purge pump in when I arrived to pick up my vehicle I still had to wait 40 minutes for the tech to finish the work More

by brkeyjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ralph
Feb 23, 2025 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that this happened. Additionally, we are confused because your vehicle should have been ready before you were called for it to be ready. If you wish to further discuss your experience, please reach out to our service manager directly at 314-274-1687.

February 20, 2025

Great experience from start to finish. All around great dealership. Great selection, knowledgeable sales person and smooth process when completing transaction. They in fact do deals the More

by jcain9090
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Marshall, Andrew in parts department. Five stars!
Feb 23, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

February 19, 2025

The staff was very nice and informative! Everyone was helpful and knowledgeable and made the experience pleasant. More

by norman.quertermous
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick sales
Feb 23, 2025 -

Jim Butler Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

February 19, 2025

after the sale my salesperson is non existant won't return my phone calls. thanks More

by kohlsports
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Justin Gaulden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2025 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that you feel this happened. I will be sure to speak with the sales manager regarding your concerns. If you wish to further discuss your experience, please reach out to our sales manager directly at 636-208-6033.

February 19, 2025

Tyler lang (salesperson) made it a phenomenal experience before I decided to buy, during the purchase process and after the purchase process. I came from 450miles away. To purchase my truck because of the t More

by domenicvitro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Lang 5 STAR
Feb 23, 2025 -

Jim Butler Chevrolet responded

Wow, it's experiences like yours that really keep us motivated! We sincerely value your business and look forward to your next visit!

February 19, 2025

Plenty of options to choose from laid back atmosphere, very friendly staff and sales department. More

by daniellionsden64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

February 19, 2025

Brain Reis was very professional. He made my purchase easy and well worth the travel! More

by kennylangley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We sincerely value your business and look forward to your next visit!

February 18, 2025

Brian and Stacey were great! Our whole experience with Jim Butler was A+. We’d buy there again. More

by jclippard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lagunis
Feb 21, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

February 17, 2025

They know what they are doing. I was impressed by the deal. I love my car. More

by letgodoggy46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tj Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thank you for taking the time to leave a review for us at Jim Butler Chevrolet, INC.. We're happy we could meet your expectations! We hope to see you soon!

February 17, 2025

Problems explained clearly. Time-frame for parts and getting fixed communicating clearly. Staff very courteous. More

by b50smyth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill, Stephanie
Feb 21, 2025 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

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