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Jim Butler Chevrolet

Fenton, MO

4.3
7,746 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,746 reviews

July 10, 2025

Awesome experience. Diligent work conducted in a timely manner. Employees were amazing to work with. More

by abiisrael144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian who sold me my car. Awesome guy
Jul 12, 2025 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

July 09, 2025

Service center got me taken care of and everything was clean and well kept. service advisors were very friendly including the manager More

by andrew.dieterle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Osborn
Jul 10, 2025 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

July 07, 2025

Very professional, took care of all my needs Everyone was positive and seemed to care More

by KEVIN_BREEDEN
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Hausmann
Jul 10, 2025 -

Jim Butler Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Butler Chevrolet, INC.. Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

July 07, 2025

Great experience with Tyler! This is the second time we have worked with Tyler and we will continue to go back. More

by kgibson6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

July 07, 2025

The Jim Butler dealership made the whole process of buying a new vehicle very easy More

by gsoplt64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler lange
Jul 10, 2025 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

July 07, 2025

I have purchased numerous vehicles from Jim Butler Chevrolet. Completely satisfied each and every time. Wonderful dealership. More

by mbmmrhoades
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thank you for choosing Jim Butler Chevrolet, INC. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

July 04, 2025

Tyler Lang was amazing to work with. The whole car buying process was very easy and smooth. Will continue to go back. More

by parker.michelle12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Lang
Jul 10, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We sincerely value your business and look forward to your next visit!

July 04, 2025

Diagnostic cost for an issue I had since I’ve owned the truck, very disappointing More

by jcbaechle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach Hunter
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Jim Butler Chevrolet responded

Thank you for taking the time to share your feedback. We’re sorry to hear that you were disappointed with the diagnostic fee. Please know that this fee helps us compensate our technicians for the time and expertise they dedicate to evaluating each vehicle. According to our records, the vehicle was purchased in March 2023, and the first mention of a radio concern was in March 2025. We did not receive any prior reports regarding this issue. If you’d like to discuss your bill further, we’d be happy to help. Please feel free to reach out to our Service Manager directly at 314-274-1687.

July 03, 2025

Every person I encountered on my first visit to the dealership and throughout the sales process were all very accommodating and helpful. I spent a total of 10 minutes finalizing the purchase price and More

by JIM T
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Ransom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our staff is committed to providing each of our clients with the best automotive experience! We are proud that this was the case during your experience. Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

July 03, 2025

I brought my truck in because the check engine light came on. After diagnosing the issue, they found that the air filter was in terrible condition and needed to be replaced. I was charged a diagnostic fee ju More

by billblakely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach Hunter
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Jim Butler Chevrolet responded

Thank you for bringing this to our attention. We apologize that this happened. Our service managers will be coaching the oil change tech that missed the air filter on your multi point inspection. I have refunded the VISA used at the time of your service in the amount of the diagnostic because this should have been caught during your last visit. If you wish to further discuss your experience, please reach out to our service manager directly at 314-274-1687.