Jim Butler Chevrolet

Quick service turnaround, great team at JB, everyone is always friendly, keep you well informed. Also love the cleanliness, professional environment. I would highly recommend. always friendly, keep you well informed. Also love the cleanliness, professional environment. I would highly recommend. More

It was a an oil change. Making people write at least 15 words is ridiculous, Making people write at least 15 words is ridiculous, More

Had to be the worst dealer communication ever! Bought the vehicle with a factory paint blemish which they offered to fix through a third party. They had my truck for SIX weeks and only got a cal Bought the vehicle with a factory paint blemish which they offered to fix through a third party. They had my truck for SIX weeks and only got a call back ONCE on the status update. I would call the service advisor weekly and sometimes multiple times a week leaving messages with him and others and would get no call back. Only time I got a call back was when I messaged the salesman in frustration and he told the salesman to call me back. I tried multiple advisors and said they couldn't help me cause Dalton was the one familiar with my situation. I tried calling the service manager to get an update/complain, ...but you guessed it, they didn't answer or call back either. Got so bad that I skipped Butler altogether and went straight to the third party doing the work to get updates. They knew me based on my vehicle and would call me to give status updates. Thankfully they even called me to let me know it was done and they were sending it back to the dealer because when I picked it up from the dealer, they didn't have the paperwork done and didn't know it was returned. Hindsight I should have known as prior to dropping the truck off to get fixed, it took 3-4 weeks of hounding the service department to set up the initial appointment to get the truck in for the fix. They would never call me back and I was forced to use the salesman as a middle man to facilitate getting my truck scheduled. This has to be the worse dealer I've ever been to and I've been to a bunch of dealers all over the US. Buying experience was great, service experience was terrible. Would not recommend sending your vehicle here as they don't care whatsoever and good luck getting ahold of anyone. More

I would give the team at Jim Butler 10 stars if possible! ! Absolutely the best buying experience from beginning to end. Huge Thank you to our sales person Nik and also Bob in finance!! Stress free, hon ! Absolutely the best buying experience from beginning to end. Huge Thank you to our sales person Nik and also Bob in finance!! Stress free, honest, no pressure, knowledgeable!! More

the dealership was easy to deal on purchase but the system was a little slow. system was a little slow. More

Everything went as smoothly as it could, was in and out in under 2 hours. Will shop there again. in under 2 hours. Will shop there again. More

Not very good at returning calls regarding service. Very good at calls regarding buying a new vehicle when told I was not interested at this time. Probably received 4-5 calls or texts about buying a n Very good at calls regarding buying a new vehicle when told I was not interested at this time. Probably received 4-5 calls or texts about buying a new vehicles when I was not interested. More

Good price for the vehicle I bought, and great experience working with Tyler. He communicated frequently during the process. working with Tyler. He communicated frequently during the process. More

it was a very easy process dealing with Jim Butler. Brian Ries was a wonderful salesman. Brian Ries was a wonderful salesman. More

The service on my vehicle was quick and efficient and the service writer was very informative service writer was very informative More