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Jim Butler Chevrolet
Fenton, MO
7,746 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 7,746 reviews
July 15, 2025
Clear explanation. Kayla hard to reach by phone. Completed as promised, Appreciate shuttle.Very expensive. Total cost not explained til end. Kayla hard to reach by phone. Completed as promised, Appreciate shuttle.Very expensive. Total cost not explained til end. More
by shellsbythec
Verified CustomerEmployees Worked With
Kayla, Sydney
July 14, 2025
Brian was professional, friendly, and respectful of our time at the dealership. Our expectations were met and i would recommend giving Brian and Jim Butler Chevrolet a chance at earning your business. time at the dealership. Our expectations were met and i would recommend giving Brian and Jim Butler Chevrolet a chance at earning your business. More
by maynoba
Employees Worked With
July 14, 2025
The process is not efficient nor clear, there is no point to scheduling an appointment. to scheduling an appointment. More
by brimccslp
July 14, 2025
Very POOR service. Does NOT fix issues with the vehicle after numerous visits. Usually have trouble getting a rental car when promised. They had my car for 25 days the Does NOT fix issues with the vehicle after numerous visits. Usually have trouble getting a rental car when promised. They had my car for 25 days the last visit and did NOT resolves some of the issues. They also wanted to charge me for some of the services when I stated, WARRANY WORK ONLY!!! There were also things told to me when dropping off the vehicle about repair that needed to be done in a certain time frame that was NEVER mentioned before!!! Trying to get money from me for those items also. When I returned the rental, I was told ( for the first time ever) they would charge me if it took longer than 30 minutes to clean the rental on return. The service manager was VERY ARROGANT and not accommodating to my needs. I traded my car to another dealer and bought from them.... DO NOT buy from Jim Butler in Fenton, Mo. More
by tay
July 14, 2025
Everyone was very kind and helpful. I got in and out in a very timely manner I got in and out in a very timely manner More
by mkieffer1955
Employees Worked With
July 13, 2025
Horrible communications. Too slow. Over 7 days to replace a thermostat even though we made an appointment 2 weeks earlier. Calls not returned. Too slow. Over 7 days to replace a thermostat even though we made an appointment 2 weeks earlier. Calls not returned. More
by WILD8891
Employees Worked With
Dylan
July 12, 2025
Great experience. Even though the whole world uses texts to deal, Tyler took the old fashioned route to actually talk to me. Appreciated the extra effort! Even though the whole world uses texts to deal, Tyler took the old fashioned route to actually talk to me. Appreciated the extra effort! More
by mercy4kim
Employees Worked With
July 10, 2025
I wouldn’t send my worst enemy to Jim Butler ! The vehicle I was interested in was not ready for me to look at when I arrived for our scheduled appointment. The financing person was misleading and The vehicle I was interested in was not ready for me to look at when I arrived for our scheduled appointment. The financing person was misleading and the Service scheduler ( Alice ) was very rude to me. More
by stemmejon
Employees Worked With
Nik Bob Alice
