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Jim Butler Chevrolet

Fenton, MO

Overview
Employees
Reviews
Vehicles
4.3
7,878 Reviews
For over 45 years we've built our business on one simple idea - put our customer first. From a huge selection of inventory to transparent pricing and flexible financing we are dedicated to find the perfect vehicle for you, our customer. You don't become a national top dealer by accident; you become number one by earning trust. Jim Butler Chevrolet is your Chevy Dealer of the Year for ten years in a row! We serve customers looking for a new Chevrolet or used vehicle in the St. Louis Metro and surrounding areas! Visit us today and find out why we're the #1 Chevy Dealer in the Midwest!
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,878 reviews

October 01, 2025

They broke something on my car while rotating my tires and is trying to say it was that way when it most definitely was not just had the car repaired by caliber they can confirm that More

by kathiburgs
Workmanship
Recommend Dealer
No
Employees Worked With
Don't know
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September 30, 2025

Communication is not the best around the appointment as well as progress of when the vehicle is being worked on More

by shankcl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton
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September 30, 2025

Chris was very helpful and personable and met every request we had. He was great to work with, I will definitely be asking for him again the next time we buy a vehicle. More

by brendan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Lowery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 30, 2025

Brian went far above and beyond helping us get not just one, but two trucks. He was wonderful working with!!!! More

by harrisrolla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe in Finance
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September 30, 2025

This was the easiest transaction I’ve had! Bryan was an awesome salesman! Very helpful and thorough! Even after the sales he’s reached out to check on things!! More

by jesse.jarman86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Lagunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob in finance was awesome as well!!
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September 29, 2025

I only bring my car here since purchasing it, and they lost one of my lug nuts, I came in for an oil change and asked if they can replace it & wanted me to charge it and then wanted to try to make it bett More

by whitneybuatte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Marshall
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2025 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that this happened. Please reach out to our service manager directly at 314-274-1687 so that we can discuss solutions.

September 28, 2025

A wonderful Transaction! Been buying from Jim Butler for well over 20 years!! The ole Cliques of… Oh look a female. Does not exist at Jim Butler. Been treated fantastic More

by coupongrandma04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Ransom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Benck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Kahvedzic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Clinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Wow, it's experiences like yours that really keep us motivated! We sincerely value your business and look forward to your next visit!

September 28, 2025

Rapid service when I arrived and completed the work on the planned time. with excellent communications and work More

by semiltenberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2025 -

Jim Butler Chevrolet responded

Hi there, thank you for taking the time to leave a review for us at Jim Butler Chevrolet, INC.. We're happy we could meet your expectations! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

September 27, 2025

Jim Butler is my go to dealer even though I live 2-1/2 hrs away. Pass a few other Chevy dealers on my way to them. It’s like your part of a family with Jim Butler Chevrolet More

by jlehmann0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Lagunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe in finance
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Oct 02, 2025 -

Jim Butler Chevrolet responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

September 26, 2025

Over 2 hours to get oil change and rotation then tried to charge me when it is in my contract for free oil change and rotation More

by camaroiroc3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2025 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your time expectations weren't properly managed. We normally quote 90 mins to 2 hours for our routine maintenance services. Your appointment time is set aside for your to speak with your service advisor to check in and set a game plan for your vehicle while it's in our care. You can also use this time to add services and speak with your service advisor regarding any concerns you may have. From there, your vehicle waits in line for the next appropriate service technician. Because we respect your time we have multiple drop off options and complimentary shuttle service. We are always looking to improve on our customer wait times and we hope that our efforts to improve are evident in future visits.

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