Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Jim Bone Kia

Santa Rosa, CA

Overview
Reviews
Vehicles
4.5
224 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online request more information about vehicles set up a test drive or inquire about financing! If you don't see what you are looking for send us an email. We will let you know when vehicles arrive that match your search! If you would rather discuss your options with our friendly sales staff just give us a call at 707-888-260-2803 or better yetcome visit us at 1255 Santa Rosa Ave. Santa Rosa CA. 95404 on the Original Automobile Row!
Contact Dealership

1255 Santa Rosa Ave

Santa Rosa, CA

95404

Directions

Filter Reviews by Keyword

phone call price Lori email

By Type

Showing 224 reviews

March 25, 2026

I was late for my appointment and you were still able to honor the reservation and have my car ready by early afternoon More

by fillmorehoff
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, don't remember the name--petite, blond haired woman
Report | Print
Mar 25, 2026 -

Jim Bone Kia responded

Thank you for sharing your experience. We’re glad we could adjust to your late arrival and have your Kia Niro ready by early afternoon. Please reach out if there’s anything else we can do.

March 24, 2026

Appreciated having a loaner car! BUT, I had to wait to get one!!!!! My car seems to be doing fine now. It was in the service dept for two months!!!!! Phone calls from time-to-ti More

by MCSHEARS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alohi, Dave
Report | Print
Mar 25, 2026 -

Jim Bone Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 20, 2026

Although I had to sit for over 4 hours - the service was great ☺️. Thank you More

by BRINAN2927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alohi
Report | Print
Mar 20, 2026 -

Jim Bone Kia responded

Thank you for sharing your feedback on your Kia Sportage service. We’re pleased to know the service was great despite the four-hour wait. Your patience is appreciated and we look forward to assisting you again.

March 20, 2026

Paid a premium for my first new car maintenance with the dealer and have to say I'm a bit disappointed with their lack of common dealer courtesies. Asked several times that they charge my car since they w More

by SHADFIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve
Report | Print
Mar 25, 2026 -

Jim Bone Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Mar 25, 2026 -

Jim Bone Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

March 20, 2026

I believe that the price of the service on my EV was too expensive for what was done but I was happy results and the people I worked with. More

by MILLSKENDRICK1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Three all good
Report | Print
Mar 25, 2026 -

Jim Bone Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a 5-star experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Mar 25, 2026 -

Jim Bone Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a 5-star experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

March 17, 2026

The service was very timely and they took care of everything without trying to upsell unnecessary items. The staff was also great. More

by SANDRAESPINOZA2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t get names
Report | Print
Mar 17, 2026 -

Jim Bone Kia responded

We’re pleased our team handled your Kia Sorento service promptly and kept recommendations focused on your needs. Thank you for noticing the care our staff provided. We appreciate you trusting us with your vehicle.

March 17, 2026

Christian did an awesome job helping me out with my oil change. He went above and beyond. More

by Pagliai1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Report | Print
Mar 17, 2026 -

Jim Bone Kia responded

Thank you for the 5-star review. We’re glad our service team went above and beyond during your Kia K5 oil change. We look forward to keeping your K5 running smoothly.

March 17, 2026

My 48K service was done faster than expected/estimated. Much appreciated! Dave and Alohi were friendly and professional; even with the office being short-staffed. For the cost of this service, there are tw More

by BECBRAD
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave, Alohi
Report | Print
Mar 18, 2026 -

Jim Bone Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 13, 2026

Very good service, I felt taken care of. The review is making me type more words. More

by Mesmithy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
IDK
Report | Print
Mar 14, 2026 -

Jim Bone Kia responded

Thank you for trusting us with your Kia Niro service and letting us know you felt well taken care of. Our team is pleased they could offer the attention you needed. We look forward to assisting with your next maintenance visit.

March 12, 2026

I had an amazing experience with Maria’s customer service. She’s very friendly and thorough. More

by TIBLETSE.SEYOUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
Report | Print
Mar 12, 2026 -

Jim Bone Kia responded

It’s wonderful to hear our team provided friendly and thorough service on your Kia Sedona. Thank you for sharing your experience and we look forward to helping you again.

1
...
3
4
5
...
23