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Jim Bone Kia
Santa Rosa, CA
223 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online request more information about vehicles set up a test drive or inquire about financing!
If you don't see what you are looking for send us an email. We will let you know when vehicles arrive that match your search! If you would rather discuss your options with our friendly sales staff just give us a call at 707-888-260-2803 or better yetcome visit us at 1255 Santa Rosa Ave. Santa Rosa CA. 95404 on the Original Automobile Row!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 223 reviews
Verified Customer
April 30, 2026
Service desk is key here. It’s your face with the company. Turnover can not be tolerated since it erodes trust and confidence. It’s your face with the company. Turnover can not be tolerated since it erodes trust and confidence. More
by RYFELDMAN109
Employees Worked With
Alohi Warner. Formerly Nicole who left!
April 28, 2026
I felt the service manager worked hard to address the complex issues of my car covered under an extended warranty & made sure that I was taken care of & had a loaner. They desk was understaffed at the ti complex issues of my car covered under an extended warranty & made sure that I was taken care of & had a loaner. They desk was understaffed at the time & everyone was working hard to cover & get clients needs met in a timely manner. More
by jessicadenesemorell
Employees Worked With
Dave
April 21, 2026
Thomas was extremely helpful and informative and motivated. His protege needs all elements, aspects, details, wide-ranging thoroughness to complete the tasks required to sell an auto. motivated. His protege needs all elements, aspects, details, wide-ranging thoroughness to complete the tasks required to sell an auto. More
by leclaremarie
Employees Worked With
Thomas, Roh
April 19, 2026
Had some service work done and all service/parts members did an excellent job. I highly recommended Jim Bone team for any service required on your vehicle. did an excellent job. I highly recommended Jim Bone team for any service required on your vehicle. More
by c.dollwet
Employees Worked With
Scott from parts and Alohi from service
April 18, 2026
excellent customer service. It is such a wonderful job on my car. I highly recommend them they take their time. They did not rush you. They answer all the questions that you hav It is such a wonderful job on my car. I highly recommend them they take their time. They did not rush you. They answer all the questions that you have they recommend things that you need on your car or van or SUV or whatever car you have but they did not push you on getting the extra that you don’t want done they try to keep the price down as much as they can. I always leave very very happy More
by FELICIASPENCER93
Employees Worked With
Nicole and alohi
April 17, 2026
It took over 2 months for my car to be fixed. My car was broken into because the car was unlocked. My son’s wallet was stolen. The glove box, center console and seat pockets had all item pulled o My car was broken into because the car was unlocked. My son’s wallet was stolen. The glove box, center console and seat pockets had all item pulled out and thrown on the car floor. Manager is overwhelmed and did really address the issue or solve the problem. I am still waiting to hear back. More
by SARAHPONS
Employees Worked With
Dave Manager others are no longer employeed
April 16, 2026
We had a very good experience at Jim Bone. Adrian was great. No hard sell. Lots of information and willing to work within our budget. Ro, who set up the lease, was very helpful too. We’d Adrian was great. No hard sell. Lots of information and willing to work within our budget. Ro, who set up the lease, was very helpful too. We’d definitely go back. More
by Glenn McCoy
Employees Worked With
Adrian. Ro.
April 15, 2026
My car went into Jim bone Kia in January 20 26 and I didn’t get it back until the end of March. I had to constantly call them and ask when my car was gonna be ready. They didn’t have enough workers that didn’t get it back until the end of March. I had to constantly call them and ask when my car was gonna be ready. They didn’t have enough workers that could work on a hybrid vehicle. And it took forever. No one ever knew what was going on with my car and I never could get straight answers. Then when I finally got my car back, it still needed an oil change. They didn’t even take care of all the maintenance that it needed. More
by SAMLOWMAN
Employees Worked With
Maria
