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Jim Bone Kia

Santa Rosa, CA

Overview
Reviews
Vehicles
4.5
223 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online request more information about vehicles set up a test drive or inquire about financing! If you don't see what you are looking for send us an email. We will let you know when vehicles arrive that match your search! If you would rather discuss your options with our friendly sales staff just give us a call at 707-888-260-2803 or better yetcome visit us at 1255 Santa Rosa Ave. Santa Rosa CA. 95404 on the Original Automobile Row!
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1255 Santa Rosa Ave

Santa Rosa, CA

95404

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Showing 223 reviews

March 31, 2026

Great service department. We had a recall and our shocks needed replaced under KIA warranty. More

by robindowdell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve and Christian
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Mar 31, 2026 -

Jim Bone Kia responded

It’s wonderful to hear our service team efficiently handled your Telluride recall and replaced the shocks under warranty. We’re pleased the process was smooth for you. Thank you for trusting us with your Kia.

March 29, 2026

All aspects of my car buying experience were handled with the utmost professionalism and courtesy. More

by joe.geary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Arango
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Mar 29, 2026 -

Jim Bone Kia responded

Thank you for sharing your feedback. We’re glad the team provided professional and courteous support during your new Kia Sportage purchase. If you have any questions, let us know.

March 29, 2026

Mr Arango was Awesomeness he made everything possible with his kind words and made us feel at home More

by simcardsiwana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr Arango
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Mar 29, 2026 -

Jim Bone Kia responded

Thank you for letting us know how comfortable the experience was when you picked up your new Kia K5. We’re thrilled our team made you feel at home and look forward to welcoming you back.

March 29, 2026

I waited 6 hours for an inspection of a problem that should have been discovered when I brought my car in for a basic tune-up just a few months earlier. When I got home, the problem was still there. Ste More

by SSHER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve at front desk
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Apr 02, 2026 -

Jim Bone Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Apr 03, 2026 -

Jim Bone Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you.

March 28, 2026

Christian helped us with our Telly service appt. and was great, professional and very courteous. More

by bwsmw11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
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Mar 28, 2026 -

Jim Bone Kia responded

Thank you for the 5-star rating! We’re pleased to hear our team provided professional and courteous service for your Kia Telluride appointment. We look forward to assisting you again.

March 26, 2026

Very hard sales tactics. Wouldn't let us leave. Kept the floor too cold. Not very transparent about costs, fees , etc. Akward sales person didn't introduce themselves. More

by Kiacustomer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Channel
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Mar 27, 2026 -

Jim Bone Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional sales experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Mar 30, 2026 -

Jim Bone Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional sales experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

March 26, 2026

I had a great experience buying car from Ben. He was extremely informative and was not pushy at all. Here’s the guy to buy a car from if you go to Jim bone. Although I didn’t meet the other peopl More

by rockhey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pan
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Mar 27, 2026 -

Jim Bone Kia responded

We are so glad that we had the opportunity to work with Ben, and that he could make this a top-notch experience. We look forward to continuing to serve you in the future!

March 25, 2026

Great experience. Ben was very helpful. Thomas was as well; both were mindful of my time and kept the process running smoothly. Ro, in finance, was very informative an More

by jessievallery
Recommend Dealer
Yes
Employees Worked With
Ben, Thomas, Ro
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Mar 25, 2026 -

Jim Bone Kia responded

Thank you for sharing your feedback about servicing your Kia Sorento. We’re pleased our team kept everything moving smoothly and provided clear guidance on warranties and financing without any pressure. We appreciate your trust and look forward to helping you again whenever you’re in need of a new vehicle.

March 25, 2026

Stephen was more than kind and courteous. I felt like he really went out of his way to explain things to me. He was efficient and very friendly. He made what was a long service appointment mo More

by SHERRYVIERRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen archer
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Mar 25, 2026 -

Jim Bone Kia responded

Thank you for the five-star rating. We’re pleased that our team’s friendly, efficient service made your Kia Niro appointment more comfortable, even during a longer visit.

March 25, 2026

I was late for my appointment and you were still able to honor the reservation and have my car ready by early afternoon More

by fillmorehoff
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, don't remember the name--petite, blond haired woman
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Mar 25, 2026 -

Jim Bone Kia responded

Thank you for sharing your experience. We’re glad we could adjust to your late arrival and have your Kia Niro ready by early afternoon. Please reach out if there’s anything else we can do.

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