Jim Bone Kia

The service advisor, Steven, was a big improvement over the previous young woman that was there previously (in October and April of last year). He was very professional and courteous. Please continue this the previous young woman that was there previously (in October and April of last year). He was very professional and courteous. Please continue this level of service. More

They have always been really nice and efficient. My one complaint is that my steering wheel is cracked on the left side. The service advisor took pictures and sent them off to the warranty departmen My one complaint is that my steering wheel is cracked on the left side. The service advisor took pictures and sent them off to the warranty department. She called me yesterday to say that warranty refused the claim saying, basically, the damage is from my wedding ring. That's just ridiculous. This car isn't even two years old. I've been wearing that wedding ring for close to 30 years and have not had a problem with any of my other vehicles. Shame on you. More

Service promptly handled and within the time frame they estimated. Easy in and out for the appointment. estimated. Easy in and out for the appointment. More

I have purchased 3 cars from Jim bone Kia. A brand new 2019 sorento sx, a 2025 telluride and my daughter bought a 2025 sorento. I am all for dealers making money, but not at the expense of the A brand new 2019 sorento sx, a 2025 telluride and my daughter bought a 2025 sorento. I am all for dealers making money, but not at the expense of the customer. I traded in my 2019 sorento with less than 35k and was low balled on the trade in. The next week, my sorento was on their lot going for 10 to 15 thousand over what I was given as a trade in. My daughter traded in my 2003 ford expedition with 116000 miles. Originally I was offered $1500 as a trade in and after we threatened to walk out. They raised it to $2000. When I asked what they were going to do with it, I was told it would most likely go to auction. Lo and behold, 2 weeks later, they were selling it for almost $11000. There was no discount for being a returning customer to purchase a telluride and a sorento. As I said, I don’t have a problem with dealerships making money, but I have a big problem with the scam they pulled on us. My daughter like they took advantage of us. In addition there was a $1500 error in their favor because my daughter found that the paperwork did not include the managers special, which was supposed to to take off $5,500. I didn’t even get a referral fee for bringing her in to purchase a new car. The bottom line is this. We both love our cars, but we will not recommend nor will I purchase another car from Jim Bone Kia. Be careful. More

The work was done correctly. I was greeted and work order was set up quickly. The work was done well and a warranty problem was addressed and an appointment was sent to evaluate I was greeted and work order was set up quickly. The work was done well and a warranty problem was addressed and an appointment was sent to evaluate it. The person that helped me was nice, helpful and knowledgeable. More

From the moment I first stepped inside Jim Bone KIA, Nick Valdes has been friendly and helpful, going above and beyond to make sure I got the deal that worked best for me. And I love my new car! Valdes has been friendly and helpful, going above and beyond to make sure I got the deal that worked best for me. And I love my new car! More

Creo Que fue una de las mejores experiencias que emos tenido comprando un carro con todo el personal, el vendedor Daniel y todo el equipo, yo si regresaria y lo recomendaria a mis amigos y familiares. tenido comprando un carro con todo el personal, el vendedor Daniel y todo el equipo, yo si regresaria y lo recomendaria a mis amigos y familiares. More

I asked if my warranty covered the work, they said it didn’t. I called the company I have the warranty with about it and it should have been covered. I. don’t feel like going back to the dealership to s didn’t. I called the company I have the warranty with about it and it should have been covered. I. don’t feel like going back to the dealership to save $80. More

Steve, the service person was awesome! !!!! He is very professional and kind. Ten Stars! Thank you. Linda Donahue !!!! He is very professional and kind. Ten Stars! Thank you. Linda Donahue More

Waited over a month for an appointment, was promised several things but in the end all of them were broken and I was forced to pay several hundreds of dollars more because of their lies, false promises, several things but in the end all of them were broken and I was forced to pay several hundreds of dollars more because of their lies, false promises, and dishonest practices. More