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Jim Bone Kia

Santa Rosa, CA

Overview
Reviews
Vehicles
4.5
224 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online request more information about vehicles set up a test drive or inquire about financing! If you don't see what you are looking for send us an email. We will let you know when vehicles arrive that match your search! If you would rather discuss your options with our friendly sales staff just give us a call at 707-888-260-2803 or better yetcome visit us at 1255 Santa Rosa Ave. Santa Rosa CA. 95404 on the Original Automobile Row!
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1255 Santa Rosa Ave

Santa Rosa, CA

95404

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Showing 224 reviews

January 31, 2026

Took seven months to fix my car. At times they seemed to be understaffed, over-worked, and doing their best. From what I could glean, they were going through a change in management a More

by KiaDriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maria
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Feb 05, 2026 -

Jim Bone Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Feb 05, 2026 -

Jim Bone Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

January 31, 2026

your staff were very friendly to me. ...But I was most impressed with Maria, who was my rep, in getting my car fixed......she made feel very comfortable...she also impressed me, because t More

by JOHNNYLEE1939
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria, was the only employee, that I had to work with.............
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Jan 31, 2026 -

Jim Bone Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Bone Kia!

January 31, 2026

Service advisor is super friendly and professional. She clearly explained what needs to be done on my car and when it will be done. Also asked me if I plan to wait in the waiting room with coffee. Beca More

by Camerafreak
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Martinez-Medina
Report | Print
Jan 31, 2026 -

Jim Bone Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Bone Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

January 31, 2026

Great service! The service staff are very friendly and willing to work with you!I would buy another Kia! More

by JETTLANGSTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service staff
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Jan 31, 2026 -

Jim Bone Kia responded

Thank you for choosing Jim Bone Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 31, 2026

Prompt, pleasant, professional check-in and chevk-out. Liked that they anticipated I might ask about new tires and had attached some options to consider to my check-out paperwork. Reasonably timely servic More

by klotter.family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Martinez-Medina
Report | Print
Feb 01, 2026 -

Jim Bone Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Maria and our team, and we look forward to working with you again.

January 30, 2026

Our rep was very helpful and despite the bad news, I appreciate the help and diagnostics. More

by Rstern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alohi? (SORRY!)
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Jan 31, 2026 -

Jim Bone Kia responded

Thank you for choosing Jim Bone Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 30, 2026

Maria was great and very helpful. ...Yes yes yes yes yes yes ye yes yes yes More

by STEVEWEINBERGERART
Recommend Dealer
Yes
Employees Worked With
Maria
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Jan 30, 2026 -

Jim Bone Kia responded

Thank you for choosing Jim Bone Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 29, 2026

Nick was terrific. He -- as well as Jose and all the others -- was professional, respectful (not pushy), and fun to do business with. It felt like Nick understood exa More

by jude6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas, Jose
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Jan 30, 2026 -

Jim Bone Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 28, 2026

Vanessa did a good job selling us the car. She was pleasant and attentive without being pushy. She took a lot of time explaining the features of the car. More

by JLBURT20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vanessa Mercado
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Jan 28, 2026 -

Jim Bone Kia responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Bone Kia!

January 28, 2026

The best service customer interface I have experienced other than Automotive Autobahn for my BMW. More

by RYFELDMAN109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alohi
Report | Print
Jan 28, 2026 -

Jim Bone Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Bone Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

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