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Jim Bone Kia

Santa Rosa, CA

4.5
223 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online request more information about vehicles set up a test drive or inquire about financing! If you don't see what you are looking for send us an email. We will let you know when vehicles arrive that match your search! If you would rather discuss your options with our friendly sales staff just give us a call at 707-888-260-2803 or better yetcome visit us at 1255 Santa Rosa Ave. Santa Rosa CA. 95404 on the Original Automobile Row!
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1255 Santa Rosa Ave

Santa Rosa, CA

95404

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Showing 223 reviews

May 01, 2026

I had a simple maintenance that turned into a mini repair! The staff were on it and amazing to work with. More

by SZMARTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Bone
May 01, 2026 -

Jim Bone Kia responded

Thank you for letting our team help with your Kia Niro maintenance. We’re pleased they handled the additional repair efficiently and provided an enjoyable service experience. We look forward to assisting you again.

April 30, 2026

Service desk is key here. It’s your face with the company. Turnover can not be tolerated since it erodes trust and confidence. More

by RYFELDMAN109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alohi Warner. Formerly Nicole who left!
April 28, 2026

I felt the service manager worked hard to address the complex issues of my car covered under an extended warranty & made sure that I was taken care of & had a loaner. They desk was understaffed at the ti More

by jessicadenesemorell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Apr 28, 2026 -

Jim Bone Kia responded

It’s great to hear the service manager took the time to address those issues covered under your extended warranty and arranged a loaner for your Mazda. We appreciate your patience when our desk was busy, and we’re glad the team managed everything promptly.

April 27, 2026

Everyone one was so helpful and helped me find an amazing first car would definitely come back and get my next car from them More

by tsfletcher7799
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco
Apr 27, 2026 -

Jim Bone Kia responded

We’re thrilled our team guided you to a great first vehicle in the Kia Sportage. Whenever you’re ready for your next car, we’d be happy to assist again. Thank you for sharing your experience.

April 21, 2026

Thomas was extremely helpful and informative and motivated. His protege needs all elements, aspects, details, wide-ranging thoroughness to complete the tasks required to sell an auto. More

by leclaremarie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas, Roh
Apr 22, 2026 -

Jim Bone Kia responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 19, 2026

Had some service work done and all service/parts members did an excellent job. I highly recommended Jim Bone team for any service required on your vehicle. More

by c.dollwet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott from parts and Alohi from service
Apr 19, 2026 -

Jim Bone Kia responded

We appreciate you highlighting our service and parts teams. It’s great to hear your Kia received such thorough attention. Please reach out if you need anything further for your vehicle.

April 18, 2026

excellent customer service. It is such a wonderful job on my car. I highly recommend them they take their time. They did not rush you. They answer all the questions that you hav More

by FELICIASPENCER93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole and alohi
Apr 18, 2026 -

Jim Bone Kia responded

Delighted to hear our service team took the time to answer your questions and provide honest recommendations for your Kia Forte without pushing unnecessary extras. It’s great to know you felt comfortable and appreciated our efforts to manage costs. We look forward to welcoming you back.

April 17, 2026

It took over 2 months for my car to be fixed. My car was broken into because the car was unlocked. My son’s wallet was stolen. The glove box, center console and seat pockets had all item pulled o More

by SARAHPONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Manager others are no longer employeed
Apr 22, 2026 -

Jim Bone Kia responded

Providing a positive experience is our top priority, Sarah, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly.

Apr 22, 2026 -

Jim Bone Kia responded

Providing a positive experience is our top priority, Sarah, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly.

April 16, 2026

We had a very good experience at Jim Bone. Adrian was great. No hard sell. Lots of information and willing to work within our budget. Ro, who set up the lease, was very helpful too. We’d More

by Glenn McCoy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian. Ro.
Apr 16, 2026 -

Jim Bone Kia responded

It’s wonderful to hear you enjoyed your new Kia Sportage purchase. We’re glad the process was informative and budget-friendly without any pressure. Thank you for your feedback and we look forward to welcoming you back.

April 15, 2026

My car went into Jim bone Kia in January 20 26 and I didn’t get it back until the end of March. I had to constantly call them and ask when my car was gonna be ready. They didn’t have enough workers that More

by SAMLOWMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maria
Apr 19, 2026 -

Jim Bone Kia responded

Sam, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

Apr 19, 2026 -

Jim Bone Kia responded

Sam, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

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