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Jim Bone Kia

Santa Rosa, CA

Overview
Reviews
Vehicles
4.4
51 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online request more information about vehicles set up a test drive or inquire about financing! If you don't see what you are looking for send us an email. We will let you know when vehicles arrive that match your search! If you would rather discuss your options with our friendly sales staff just give us a call at 707-888-260-2803 or better yetcome visit us at 1255 Santa Rosa Ave. Santa Rosa CA. 95404 on the Original Automobile Row!
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1255 Santa Rosa Ave

Santa Rosa, CA

95404

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Showing 51 reviews

December 03, 2025

It’s so clean and Maria is so nice . Thank you for taking care of my car More

by PSCOTTISHHEAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
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December 03, 2025

Staff is friendly and helpful and service was adequate. But...the communication needs to be greatly improved. Took the car in on Wednesday morning. Thursday was Thanksgiving. The folks at the desk neglect More

by micheler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Center
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December 03, 2025

Good experience i enjoy the attention, i like how they help and they manage all More

by dereckjoel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco
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Dec 03, 2025 -

Jim Bone Kia responded

Thank you so much for choosing Jim Bone Kia! Please let us know if we can be of any more assistance.

December 02, 2025

Based on my last visit with such a long wait, I would encourage you to delete the 11am time in the website. More

by GRAMMARETTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Front desk
Report | Print
November 29, 2025

They fixed the steering wheel problem. Didn't have to wait long. They even picked me up. More

by HIHO2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Nov 29, 2025 -

Jim Bone Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Bone Kia!

November 27, 2025

19 days to remedy issue Car sat for a week with no progress or communication to us No apology from service manager Maria was excellent Bottle of water left in car by someone Very disappointing More

by GOFISH0
Recommend Dealer
No
Employees Worked With
Maria was professional in her capacity
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Dec 01, 2025 -

Jim Bone Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned, and we would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

November 26, 2025

Always a pleasure taking my Kia Soul in for servicing! Treated with respect and helpful advice on what my car needs, no high pressure! First time with a video so I could actually see under the hood of my More

by LUNARFLWR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Lead
Report | Print
Nov 26, 2025 -

Jim Bone Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

November 25, 2025

Friendly and professional team, competitive offer, great support to find a good deal. Very serious team More

by PASCALBOSSARD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco
Report | Print
Nov 25, 2025 -

Jim Bone Kia responded

Thanks for your feedback on your recent visit to Jim Bone Kia. It's great to hear that we were able to assist you and that you had such a positive experience.

November 25, 2025

I have had both good and bad experiences with this dealership. This one was good. More

by Lisa.lashly
Recommend Dealer
Yes
Employees Worked With
Andrew
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Nov 26, 2025 -

Jim Bone Kia responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Jim Bone Kia are glad to have you as a customer.

November 23, 2025

We purchased a car from here last year and upon returning we were really made to feel like family! More

by viale1979
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Valdes, Jose, and Manny
Report | Print
Nov 23, 2025 -

Jim Bone Kia responded

Thank you for choosing Jim Bone Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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