Jim Bass Ford Inc.

Hello this is David with TXDOT, I recently sent a 2015 ford explore to your dealership to have recall preformed I informed the service writer that the recall was for the rear sway bar end links. your serv ford explore to your dealership to have recall preformed I informed the service writer that the recall was for the rear sway bar end links. your service team failed to address the concern they performed some A pillar recall. This is not the first time we have had issues with your company. We have since started using Ken Stoepel Ford in Kerrville. It is also very difficult to speak with the service writer. More

They did a great job of working on my car and the staff is very friendly. is very friendly. More

This is our fifth automobile we have bought from Jim Bass Ford. Jimmy Yarbrough and the finance manager were very professional and made my buying experience very pleasant. Will continue to do business with Ford. Jimmy Yarbrough and the finance manager were very professional and made my buying experience very pleasant. Will continue to do business with Jim Bass Ford for years to come. More

I bought my Mazda CX-5 from Jim Bass and have taken it to them for servicing ever since. I'm always greeted by name and Tony always makes sure everything is smooth and done correctly, since he always goes o them for servicing ever since. I'm always greeted by name and Tony always makes sure everything is smooth and done correctly, since he always goes over the servicing form with me. We've bought two Mazdas from them, and I plan to buy one there the next time I need a new car. More

Fast and effective. That's why I come here!! The most unpleasant part of this experience is oing this survey. Continue to do good work and I will be back! That's why I come here!! The most unpleasant part of this experience is oing this survey. Continue to do good work and I will be back! More

Pleasant experience with salesman. Todd was knowledgeable and professional. The sales manger was direct, and I mean that in a good way. The finance department was thorough. Jim Bas Todd was knowledgeable and professional. The sales manger was direct, and I mean that in a good way. The finance department was thorough. Jim Bass Ford always has and will be the best place in Texas to buy a Truck. :). Professional all the way. More

We are a repeat customer of Jim Bass Ford. The sale staff is wonderful to work with. We ordered this truck and everything went perfect. My husband's buisness also purchased an F 150 in July The sale staff is wonderful to work with. We ordered this truck and everything went perfect. My husband's buisness also purchased an F 150 in July. I would highly recommend Jim Bass for anyone looking to buy a vehicle. More

Had a great experience at Jim Bass, UNTIL it was time to buy my second truck from them. Salesman Clint, was great, communicated well over the phone and even looked around several places to find the right tr buy my second truck from them. Salesman Clint, was great, communicated well over the phone and even looked around several places to find the right truck for me before I had decided to order. In my initial search, Jim Bass employees told me several times (in multiple conversations), that they require a $500 deposit to order a truck. After 2 weeks of searching, I couldn't find the truck I was looking for. So, I called good ol' Clint, and told him I was ready to order. Clint calls me back and says "management has to charge you a $2,000 deposit now" because its an "odd ball" truck and that its "too expensive to sell for an XLT." Whoever heard of such bull? What a way to treat your salesperson and your customers. Had I known how these folks were, I wouldn't buy a ford pinto from them. Darn sure wouldn't work there if they turned away all the customers I had that returned to me. I’m absolutely disgusted at the poor quality displayed here at Jim Bass, and I wouldn’t recommend to an ugly wet dog that their lot is a decent place to take a leak. BTW folks, don't buy a truck from a dealer that requires a deposit. I called Weber Motor Company near my hometown in Cuero, Tx, and got the truck I wanted. Ordered at no deposit cost. More

We bought two trucks from Jim Bass Ford. I actually called several other dealerships first and Jimmy came back with a better price and less hassle while the other dealerships were playing ga I actually called several other dealerships first and Jimmy came back with a better price and less hassle while the other dealerships were playing games. More

Everything went well with the exception I’ve had to keep it for two days instead of one it for two days instead of one More