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Jim Bass Ford Inc.

San Angelo, TX

4.6
244 Reviews

4032 W Houston Harte Expy

San Angelo, TX

76901

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244 Reviews of Jim Bass Ford Inc.

August 03, 2024

Fast and efficient buying process. The entire sales team were friendly and knowledgeable. Arrived at the dealership at 3 and was leaving in my new vehicle by 5, granted I had already More

by darwincox
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wright, Cory, Cody Martin, Chon Munoz
Aug 07, 2024 -

Jim Bass Ford Inc. responded

Hi Darwin, Thank you so much for your kind words! We're happy you had a great experience shopping for a new vehicle! We hope to see you again in the future!

July 25, 2024

Thanks Mike Smith and John Bass for such an easy and professional experience with my (personal) purchase of a new truck since 1985, and I wouldn't think of going anywhere else I can't wait to put this More

by trpaint
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Smith
Jul 26, 2024 -

Jim Bass Ford Inc. responded

David, Thank you so much for your kind words! It is always a pleasure to see you at Jim Bass Ford. We can’t thank you enough for your ongoing support and can’t wait to have you with us again.

May 23, 2024

Worst experience at a dealership. Went in for a recall on AC motor that was working and left with burned wires and AC not working. They refused to fix it and service department was ru More

by Rick1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Coy
Jul 03, 2024 -

Jim Bass Ford Inc. responded

Mr. Rick, Unfortunately, when your vehicle was brought in for the recall on the blower motor the wiring had gotten so hot that it needed replacement. As you were told by our service manager, you should contact Ford Customer Assistance and ask for the manufacturer to pay for the replacement of your harness and whatever else is needed. We want to repair your vehicle, but Ford is denying the repair. If you would please make that phone call, there is a good possibility that Ford would pay for or assist in the cost of the repair. Once you make the call, the manufacturer will contact us, and we will ask them to pay for the repair as well. We are on your side, but our hands are tied! please make that call.... it might surprise you. Thank you

May 10, 2024

Jim Bass Ford makes buying a new car easy. They don’t high pressure you to buy right away. I enjoy looking for several weeks before I make up my mind. My salesman, Shannon Fay was always very More

by rholik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon Fay, Trey Jordan
Jul 03, 2024 -

Jim Bass Ford Inc. responded

Rholik, your review means a lot to us. We always strive to give our best to help our clients, and I’m glad that we exceeded your expectations. We hope to see you again soon!

May 06, 2024

I Love the Truck! ! Thank you Robert for the great customer service and helping me out to getting this beautiful truck! More

by Casandra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Trevino
Jul 03, 2024 -

Jim Bass Ford Inc. responded

Casandra, thank you for your kind words! We’re happy that our salesmen were able to help you find the right vehicle and make it a great experience as well!

April 25, 2024

Jim Bass is our ONLY dealership. The sales, service and finance departments are all exceptional! More

by Westammy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Key, Tony Martinez, Todd Parker, Robert Trevino, Joe Isreal, Aaron Terry
Jul 03, 2024 -

Jim Bass Ford Inc. responded

Westammy, we're so grateful for your business and glad we made your visit a good one!

March 25, 2024

Jimmy Yarborough is easy to deal with and gives his attention to our needs. John Bass came out and thanked us for our business, which was a very nice touch. More

by d.wells
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Yarborough
Mar 25, 2024 -

d.wells responded

Great sales experience with Jimmy Yarborough, fast and easy.

March 21, 2024

Excellent customer service, and the sales staff was very helpful. The finance department was also very helpful and my purchase painless. More

by Harryhopkins17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernest, Chon Munoz
Mar 22, 2024 -

Jim Bass Ford Inc. responded

Harry, your review means a lot to us. We always strive to give our best to help our clients, and I’m glad that we exceeded your expectations. We hope to see you again soon!

March 21, 2024

Robert Trevino is awesome helped us get the right truck. Overall it's a nice friendly dealership. More

by Perlaperez2606
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Trevino , Chon Munoz
Mar 22, 2024 -

Jim Bass Ford Inc. responded

Perla, your review means a lot to us. We always strive to give our best to help our clients, and I’m glad that we exceeded your expectations. We hope to see you again soon!

February 25, 2024

My visit to Ford was based on preference for Ford truck throughout my life. Henry Ford made a great contribution to winning WWII. Mr. Kiser (dam builder) was hired by our government to build ships He reli More

by coleman_w_1999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jareth Bogs--Sales Consultant
Feb 26, 2024 -

Jim Bass Ford Inc. responded

Hello Coleman, you made our day with this review! We strive to deliver excellent experiences consistently, so please give us a call whenever you need. We’ll be here, ready to assist you!

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