Jim Bass Ford Inc.

Did not purchase my Ford expedition with them but was still under warranty when I received an issue with the electronic system. My vehicle died on me while driving. Was told I just needed a new battery. still under warranty when I received an issue with the electronic system. My vehicle died on me while driving. Was told I just needed a new battery. 5 days later I was told it was ready for pick up, but was not able to come for another 3 days due to being stuck at home because of a snow storm. So my vehicle sat there for a total of 8 days and when they brought it to me the error was still on the dash. Walked right back in and they took it back to the shop to find out it was the alternator. Now I’m out a vehicle for another week. I called twice in those 8 days to ask if they were sure it was just the battery because it died WHILE I was driving. Was reassured it was and then to be handed the vehicle WITH the error still on the dash and running boards not working right in front of them..awful! Very disappointed and will probably not buy another Ford due to the fact that the service here sucks and there is no other option while still under warranty in this town. More

Great experience. Todd Parker took the time to listen and find the car that was a good fit. Thanks Todd Parker took the time to listen and find the car that was a good fit. Thanks More

Great service from the Jim Bass ford Team. Thanks Tony and all involved. Met all my needs! Thanks Tony and all involved. Met all my needs! More

Jim bass has always been my dealership and has provided professional experience excellent personal thanks Jim Bass professional experience excellent personal thanks Jim Bass More

Fantastic Experience! The Jim Bass Ford team was exceptional, polite and extremely professional throughout the entire process. By far, this was the easiest vehicle purch The Jim Bass Ford team was exceptional, polite and extremely professional throughout the entire process. By far, this was the easiest vehicle purchase I have made. It was a very pleasant experience. They get a 10 out of 10 from me! More

Buying experience was very good. From start to finish it was very efficient. Overall it was good. From start to finish it was very efficient. Overall it was good. More

My salesman Adam was very nice and helpful got me a good price on trade and financing department was also great and I love the truck so far but I’m a Ford man Al the way and always have been it is the best price on trade and financing department was also great and I love the truck so far but I’m a Ford man Al the way and always have been it is the best truck on the road in my opinion, have been in the oil and gas industry for 40 years and I have try all other brands of trucks and Ford has never disappointed me the F-350 and F-450 series do everything I need to do More

I have done business with this dealership for 30 years or more and will continue to do so. It has always been a pleasure to work with Mike Smith and the dealership. . more and will continue to do so. It has always been a pleasure to work with Mike Smith and the dealership. . More

Jim Bass Ford is a great local dealership! The people are super friendly and caring! The people are super friendly and caring! More

Best place ever this side of Heaven, like Heaven on earth. Sales person Michael Gamez help me the second time around with the purchase of a new F150. He even took the time to show me how to calibrate earth. Sales person Michael Gamez help me the second time around with the purchase of a new F150. He even took the time to show me how to calibrate my trailer RV to Ford 150. By backing up trailer, and parking it with me in an empty parking lot. I also got a great price and excellent customer service on the F150. I live 3 1/2 hrs in (San Antonio and Kerrville) from San Angelo, but prefer to do business with Jim Bass and sales people because they care and have the best interest in people’s needs! More