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Jim Bass Ford Inc.

San Angelo, TX

4.6
246 Reviews

4032 W Houston Harte Expy

San Angelo, TX

76901

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246 Reviews of Jim Bass Ford Inc.

May 22, 2023

Knowledgeable salespeople and outstanding service after the sale. I always feel like I’m genuinely appreciated at Jim Bass. More

by mbaugh5184
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jareth Bogs
May 19, 2023

Worst customer service I have ever had in a dealership absolutely horrible I will never grace them ever again More

by Lelandkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
May 12, 2023

I could not be more pleased with the staff at Jim Bass Ford .All we spoke with were courteous & professional.Good job, all!!!! More

by derfnosliw791
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Parker
April 24, 2023

Really good service and very quick. Any time there is a problem they take care of it. More

by tikoy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony, Kelsey
April 20, 2023

Thank you so much for everything. You all were truly amazing and restored my faith in car sales men and finance managers. Never had I met anyone like Jareth and Mr.Sanchez who actuall More

by lorenamesa2306
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jareth Bogs
April 06, 2023

Constant issues, most troublesome purchase I've been through. There were several issues, paperwork had the wrong name on it, even when they had a copy of my driver license, took finance a month/3 visits More

by Tom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Gamez 5 stars, Aaron Terry
Apr 08, 2023 -

Jim Bass Ford Inc. responded

Tom, we appreciate your business, and are sorry that you did not receive a 5 star experience. However, we were able to correct the mistakes you stated, and are glad to hear that all issues have been taken care of. For any further assistance don’t hesitate to reach out to us at any time. Sales manager, Aaron Terry ext 399.

April 04, 2023

Everyone was very nice and explained everything in a way we understood. Everything went smooth and pretty quick More

by Mgandar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert
Apr 08, 2023 -

Jim Bass Ford Inc. responded

We are happy we could make your experience a positive one! We hope to be of service to you again. Take care!

March 09, 2023

I'm verify satisfied with Jim Bass Ford. they were able to schedule the service on my 2019 F-250 within a few days. the job only took one day, I thought it would be longer. Thank you to t More

by CCorder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Mar 12, 2023 -

Jim Bass Ford Inc. responded

Ccorder, we appreciate your feedback on our Staff's service. At Jim Bass Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

March 06, 2023

They were spot on, they gave me a date for service they were ready for me, and they fixed everything that needed to be fixed and the truck is fine, thank you so very much More

by sourtoadstudio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase
Mar 12, 2023 -

Jim Bass Ford Inc. responded

Sourtoadstudio, thank you for leaving such a great review and high star rating. We hope to be of service to you again. Take care!

Mar 12, 2023 -

sourtoadstudio responded

Thanks for the service you will see me again

February 23, 2023

Professional. Fast, friendly service. The car was serviced in a fast, professional way and delivered promptly. Thanks More

by sondrachafey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony, Kelsey in Service dept were great. The gentleman that brought me home and the young lady that delivered the car home were very professional & friendly.
Mar 03, 2023 -

Jim Bass Ford Inc. responded

Thank you for taking the time to leave us your response to our staff's customer service. Thanks again for your business. Take care!

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