Jim Bass Ford Inc.
San Angelo, TX
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243 Reviews of Jim Bass Ford Inc.
I bought my car in April brand new. Within a couple of months the airbag light started coming on. Got an appointment took 3 days to figure it out. Had to order a part months later no part. Set up an appoi months the airbag light started coming on. Got an appointment took 3 days to figure it out. Had to order a part months later no part. Set up an appointment 3 weeks in advance. Had to order part and I wanted an oil change. A week later finally got part replaced but no oil change after being assured it was. Worst service and the lies don’t help. They took care of everything and I am happy. More
Excellent experience as always. Second purchase from them and it was as smooth as the first purchase. Great customer service! Will always buy from them and it was as smooth as the first purchase. Great customer service! Will always buy from them More
Rafael and Corey were great! They went right to work actively helping us find the right vehicle. Corey went the extra mile to make sure we got the vehicle we wanted for the price we could afford. Th actively helping us find the right vehicle. Corey went the extra mile to make sure we got the vehicle we wanted for the price we could afford. Thanks another guys! We are pleased with our experience and would feel great about being return customers when the time comes More
I would just like to take a minute to think the Jim bass Ford family. they went far and beyond to get the truck that I wanted from the salesman the finance manager Laura Sosa And the whole staff it was a w Ford family. they went far and beyond to get the truck that I wanted from the salesman the finance manager Laura Sosa And the whole staff it was a wonderful experience thank you so very much More
Very knowledgeable, friendly and efficient. He went above and beyond to help secure the deal. I would recommend you ask for him for your salesman. above and beyond to help secure the deal. I would recommend you ask for him for your salesman. More
I am 39 years old and Jim Bass Ford was the best car buying experience I have ever had in my entire life hands down. I found a truck online on a Thursday, by Thursday afternoon I was on the road driving buying experience I have ever had in my entire life hands down. I found a truck online on a Thursday, by Thursday afternoon I was on the road driving 8 hours to go get the truck. Friday morning I was at the door right when they opened. They had the truck out front waiting, they looked at my trade in immediately, and they already had all the finance paperwork printed out and waiting. I was in and out, back on the road within an hour. They gave me a fair trade in value, they got me fair financing, and the price of my new truck was more than fair. Honest, hard working texans who exemplify the customer comes first values... I would drive 40 hours to get another car buying experience like that. Mr. Bass would be very proud of you... More