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Jim Bass Ford Inc.

San Angelo, TX

4.4
266 Reviews
Call Dealership (325) 949-4621

4032 W Houston Harte Expy

San Angelo, TX

76901

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266 Reviews of Jim Bass Ford Inc.

July 07, 2025

This was the 4th truck we have purchased here service and personal have always been very good, More

by jeff.dudgeon9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
Report | Print
Jul 08, 2025 -

Jim Bass Ford Inc. responded

Jeff, We appreciate you taking the time to share your experience with us here at Jim Bass Cars and Trucks. We look forward to seeing you in the future and are happy to serve you once again!

June 27, 2025

Very responsive to email requests and phone calls. Anthony Jones was very helpful in showing us the Mustang we were interested in. Price negotiation was painless and took less than 30 minutes More

by tommyrunnels
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Jones, Aaron Terry, Jim Bass
Report | Print
Jun 30, 2025 -

Jim Bass Ford Inc. responded

Tommy, Thank you for the wonderful feedback! We’re glad Anthony Jones made your experience straightforward. Enjoy your new Mustang—we look forward to serving you again in the future!

June 12, 2025

Shannon Fay was a great help Knew the answers to all my questions Had the truck and papers ready to go as soon as I arrived Will shop with him again More

by justinjward
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon fay
Report | Print
Jun 12, 2025 -

Jim Bass Ford Inc. responded

Mr. Ward, Thank you for your excellent review! We appreciate your feedback and look forward to seeing you again in the near future.

June 09, 2025

I took my f150 for a 10,000 miles service and they were supposed to check all fluids and apparently they didn’t. I ended up by windshield washer fluid and fill that up on my own. The mechanic left greasy h More

by Gray3660
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department and the mechanic
Report | Print
Jun 11, 2025 -

Jim Bass Ford Inc. responded

Sir, As the Fixed Operations Director, I am embarrassed by the lack of attention, detail, and cleanliness by the technician who serviced your vehicle. Internally, that has been remedied. I left you a voicemail on 6-10-25 asking that you contact either me or Tony...your advisor. I am offering to detail your front seats, including all trim items. Also, I asked that you allow our service department to pay for the replacement of your wife's pants that were damaged. I did ask Tony if he had heard from you about any of this, and he did not. He did not recognize you, but remembered that he was able to help her with an insurance claim on a damaged mirror, because he had the pictures that we take of every vehicle on the drive. He had nothing but nice things to say about your wife, but did not remember meeting you. I do apologize for the huge inconvenience, but I would like to make everything alright for you and your wife. Please contact one of us and together, we will work out a pickup and delivery of your vehicle and maybe a plan on how to handle the replacement of her pants. And just FYI.... we are starting a team system in our quick lane that should resolve the concerns that you had mentioned and more. Thank you for understanding

June 07, 2025

The folks at Jim Bass Ford have always been professional and good to deal with! More

by leon.langley13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Martinez , Mike Smith, Jim Bass
Report | Print
Jun 09, 2025 -

Jim Bass Ford Inc. responded

Hello, and thank you for the excellent review! We appreciate your wonderful feedback and look forward to seeing you in the future.

June 03, 2025

Sales person knew what he was talking about when explaining vehicles to us. Everyone was so helpful and nice More

by Yes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmitt Bling, Chon Munoz
Report | Print
Jun 04, 2025 -

Jim Bass Ford Inc. responded

Hello, and thank you for the great review. Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Bass Ford for your automotive needs. Please don't hesitate to call if you'd like further assistance!

June 03, 2025

Been a year still can’t fix the problem with the top of the car More

by pagewillie392
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cam
Report | Print
Jun 04, 2025 -

Jim Bass Ford Inc. responded

Mr Page, We have done what Ford engineering has directed us to do. We are sorry you feel this way; we are doing as instructed by Ford. If you would like, you can contact Ford customer assistance.

May 28, 2025

Trade in price was disappointing, everything else was good I didn’t want to write more More

by garyj
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Yarborough
Report | Print
May 28, 2025 -

Jim Bass Ford Inc. responded

Hello, Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 13, 2025

The sales rep, Clint Adams was very friendly and helpful! Everyone we dealt with was friendly and very accommodating More

by Joe.mehan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clint Adams, Chon Munoz
Report | Print
May 13, 2025 -

Jim Bass Ford Inc. responded

Thank you so much for your kind words. We truly appreciate your support and hope to see you again in the future!

May 06, 2025

Mike Smith is an awesome salesman and I will tell everyone about him. I've bought several trucks from Jim Bass Ford More

by bobby.andrews60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Smith
Report | Print
May 06, 2025 -

Jim Bass Ford Inc. responded

Thank you so much for the kind words! We’re thrilled to hear that Mike Smith provided you with such a great experience. We truly appreciate your continued support and loyalty to Jim Bass Ford. Enjoy your trucks, and we look forward to helping you again in the future!

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