Jerry's Mitsubishi
Parkville, MD
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77 Reviews of Jerry's Mitsubishi
my entire experience at jerrys was awesome everyone that worked there was so eger to make sure i had been helped there customer service is excellent kris took great care of me making sure i got the best dea worked there was so eger to make sure i had been helped there customer service is excellent kris took great care of me making sure i got the best deal and getting me in and out . I had to bring my son with me he is 20 months and the entire staff was so friendly to him and I and made me feel so comfortable there! i would absolutley send family/friends to jerrys! More
I first bought my 2010 Evo here and Kris helped through the whole process. Five months pass, it was time to trade in my 08 Eclipse to for an Outlander Sport. Kris was very friendly and helpful. He was hone the whole process. Five months pass, it was time to trade in my 08 Eclipse to for an Outlander Sport. Kris was very friendly and helpful. He was honest and took care of us. It made the whole car-buying experience easy, from the test drive to price negotiation, until we drove the car off the lot. He made sure we were happy and confident with our choice. He even got us the best rate they had. I made the right choice by choosing Jerry's again. More
The experience I had buying a 2011 Lancer Ralliart at Jerry's Mitsubishi was fantastic from start to finish.Initially there was some apprehension from me and the friend I brought with me about the price Jerry's Mitsubishi was fantastic from start to finish.Initially there was some apprehension from me and the friend I brought with me about the price of the vehicle. Our salesman, Kris Beall, worked quickly to allay any concern we had over the cost and worked out a deal that was agreeable for both of us. The transaction was smooth sailing from that point on and after a short wait Kris handed us off to Calib, to finish the finance documents and complete the sale. All in all I felt very satisfied with the service I received at Jerry's. I was kept informed of everything that was happening at every step in the process. At no point was I confused and there was no pressure to buy all sorts of add-on options.I commend the fantastic staff at Jerry's and they can be sure that not only will I be back next time I buy a Mitsubishi but I will recommend my friends. More
The Lancer GTS is the second car I bought from Jerry’s Mitsubishi. (3rd Mitsubishi in total) I’m satisfied with the vehicle, dealership and sales department. It was a great buying experience with Kris B Mitsubishi. (3rd Mitsubishi in total) I’m satisfied with the vehicle, dealership and sales department. It was a great buying experience with Kris Beall and Charles Jenkins. Kris is not your typical sales rep and that's a very good thing! Fantastic service from all involved. I've been using the service department for 8 years and they are also one of the reasons I keep coming back. John in service has always gone beyond the call of duty. More
Previous to this purchase I only dealt with Carmax due to negative experiences at traditional dealerships. I hated the games and how long it would take to actually buy the car. Jerry's Mitsubishi was aweso negative experiences at traditional dealerships. I hated the games and how long it would take to actually buy the car. Jerry's Mitsubishi was awesome! Kris Beall, the Mitsubishi salesman, was great! I was promised the best deal & I got it! Plus the process was fast & easy! I will absolutely recommend them to my friends and family. More
it would have been better if they had more finance personnel to assist with completing the sale. Other than that it was a pleasant experience. i found a car better than the one that i was looking for personnel to assist with completing the sale. Other than that it was a pleasant experience. i found a car better than the one that i was looking for and at a better deal. i have never owned a Mitsubishi and i am looking forward in to what it can do. More
From the sales rep to the Finance office rep, my experience was literally hassle-free. Plus, they have a great selection of models. From the first visit, I found the car model I was looking for, wit experience was literally hassle-free. Plus, they have a great selection of models. From the first visit, I found the car model I was looking for, with the options I wanted. Test-drove it, loved it, financed it and took it home. You should look forward to doing business with Jerry's Mitsubishi. In fact, I found several good reviews on this site regarding their sales personnel, and they were right. I also heard very good comments about their Mitsubishi service department. Looking forward to take my new car for service with Jerry's. More
I've been looking for a new 2010 Mitsubishi Outlander for almost 2 months and have been to 3 local dealers and several online sites; spoke with countless sales reps who told me I couldn't get what I wanted a almost 2 months and have been to 3 local dealers and several online sites; spoke with countless sales reps who told me I couldn't get what I wanted and tried to sell me something else; until I found Jerry's Mitsubishi online. I told Kris Bealls what I was looking for and he said he would look to see what he could find. I was surprised when I got a call back from Kris within the hour informing me that he had found what I was looking for. Kris was efficient, effective, friendly and thoroughly knowledgeable about the product. He aimed to satisfy the customer; and he did. My experience with Jerry's, Kris and the sales manager was probably the least stressful experience I've ever had at a car dealership. I will definitely recommend Jerry's Mitsubishi and Kris to my friends and relatives. Mitsubishi should be proud to have this dealership and its representatives as part of its organization. More
I went in initially to take a look at the last Evo X SE on the lot. Having come directly from another dealership that didn't even have the car, I was perfectly happy to walk if the service was not acceptab on the lot. Having come directly from another dealership that didn't even have the car, I was perfectly happy to walk if the service was not acceptable. Needless to say, Kris was very easy to work with and was comfortable with me not purchasing the vehicle immediately. He worked with me on the details for my trade in and made the whole process flow smoothly. I picked up my Evo X SE a few days later and I have been enjoying driving it ever since. More
They were helpful with trying to find a payment plan that worked for us. They were very good at explaining the car. They were very accomodating with time. Overall, they were friendly and straightforward. worked for us. They were very good at explaining the car. They were very accomodating with time. Overall, they were friendly and straightforward. They put our needs first and tried to make sure we were happy. They were honest and got right to the point. More