
Jerry’s Leesburg Chevrolet
Leesburg, VA
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241 Reviews of Jerry’s Leesburg Chevrolet
Chris provided great customer service, fitting my car in for its 30,000 mile check-up even though I did not have an appointment, and ensuring that the necessary work was completed as quickly as possible. A for its 30,000 mile check-up even though I did not have an appointment, and ensuring that the necessary work was completed as quickly as possible. Annette was very friendly and efficient. As a result, I have confidence that the necessary work was done well. More
Chris has always been very customer focused regarding service; not overly pushy on service recommendations and is always willing to help. Chris was able to get our vehicle in and serviced very quickly e service; not overly pushy on service recommendations and is always willing to help. Chris was able to get our vehicle in and serviced very quickly even though the dept. was extremely busy. Annette in the cashier's office is always a joy to see and is quick, thorough and always willing to help. More
From my call into Chris this morning, all the way through the estimate, work and pick up of my Tahoe with Annette as cashier, every single person was friendly and made me feel special. I will never bring my the estimate, work and pick up of my Tahoe with Annette as cashier, every single person was friendly and made me feel special. I will never bring my car anywhere else. Jerry's Chevy in Leesburg is the best and when we are ready to buy a new car, this is where we will go. Thanks :) More
Truck was not working, called and spoke with Chris who got me an appointment right away. Service was easy, time frame was given and achieved. Always good service there, have never taken the Tahoe anywhe got me an appointment right away. Service was easy, time frame was given and achieved. Always good service there, have never taken the Tahoe anywhere else. Annette is great at the counter, always friendly service! More
Annette is always very friendly and helpful. When paying for my service, I opted to use a check from my savings account rather than pay by debit card since I needed more work than expected. My check was not for my service, I opted to use a check from my savings account rather than pay by debit card since I needed more work than expected. My check was not accepted by the scanner and Annette spent a lot of time making a call to the designated number to get the issue resolved. She was very professional and patient through the lengthy process. She is a great asset to the company. More
I visited the dealership not really intending to buy a car immediately. The friendliness of the staff, especially Josh, turned me from a browser to a buyer. Josh's knowledge of the car for which I had a car immediately. The friendliness of the staff, especially Josh, turned me from a browser to a buyer. Josh's knowledge of the car for which I had an interest, his patience in allowing me the time to make a decision without being pushy, and his customer service both during and after the sale made my buying experience a pleasure. I will recommend both Josh and the dealership to my friends in the future! More
My son, Brian, was interested in trading in his GMC Sierra for a new 4x4 similar truck. Brian wanted a GMC or a Chevy, but I did not think I would be able to find a truck in his price range at either Sierra for a new 4x4 similar truck. Brian wanted a GMC or a Chevy, but I did not think I would be able to find a truck in his price range at either dealership. Because we had such a wonderful experience buying our 2014 Suburban in early December 2013, I decided to visit the Leesburg Chevy showroom. Jim told me that he could find a great truck for my son. He actually found an outstanding truck for my son and within his price limits. Everyone was so very friendly and helpful, as before. They treated us as friends, rather than customers, as before. We have had 2 wonderful buying experiences at this dealership in the past 2 months. We will definitely visit here to shop again. More
Annette was very friendly and patient. She worked very hard to satisfy her customer (me). If I owned a business I would hire her on the spot. Thank you very much Annette. Keep up the good work. Ch hard to satisfy her customer (me). If I owned a business I would hire her on the spot. Thank you very much Annette. Keep up the good work. Chris More
Outstanding experience from greeting at the door by the sales manager, to working with Brian Binckes (sales) to find the right vehicle to meet our needs, to signing the paperwork with the lease manager, to sales manager, to working with Brian Binckes (sales) to find the right vehicle to meet our needs, to signing the paperwork with the lease manager, to learning about the features of the car with Tim Edmonds (customer service representative. This was one of the best car buying/leasing experiences we have ever encountered. Brian Binckes listened to our requirements and found the right car to meet our needs. On the night of car pick-up, the lease manager (Mary Beth) was very organized, thorough and made our paperwork experience pleasant and quick. Mr. Tim Edmonds took plenty of time to ensure we understood the key aspects of the car's features, answered all of our questions, and ensured us that he was available to meet any of our future needs. I would highly recommend this dealership to others seeking a great car buying experience. More
My compliments to Chris for his knowledge and thorough explanations on the repairs/maintenance that were needed for my SUV. Chris contacted me promptly and had the repairs/maintenance completed during th explanations on the repairs/maintenance that were needed for my SUV. Chris contacted me promptly and had the repairs/maintenance completed during the time he stated. Chris also quoted exact prices for repairs/maintenance items so that when I arrived to pay for the work there were no surprise fees. Chris also helped me get the best price so there was no need for me to shop anywhere else. Jerry's Chevrolet is my one stop shop for my Chevy repairs/maintenance. More