
Jerry’s Leesburg Chevrolet
Leesburg, VA
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241 Reviews of Jerry’s Leesburg Chevrolet
If I could give this dealership no stars, then I would. Not only was I pressured to buy from the start. But After speaking with sales person Diego and being told the truck is 100% and just inspected. I mad Not only was I pressured to buy from the start. But After speaking with sales person Diego and being told the truck is 100% and just inspected. I made a 4 hour trip to look at the truck. Truck was cosmetically nice but after test driving and coming back to dealership to look it over I found coolant leaking (which wasn’t the end of the world), each headlight and tail light had an extra bulbs drilled into the housings that didn’t work, and truck had quite a bit of blow by. This was a 2015 f350 diesel with 48k miles that was not priced cheap by any means. After stating those issues and being brought the manager who tried to tell me there are absolutely no issues with the truck and “we can put it on a rack right now and show you”. I clearly didn’t need the truck put on a lift to find the issues. So all in all I wasted my day and my dads as I planned on bringing the truck home. Dealership didn’t even apologize or anything for wasting all our time. I can only imagine what this dealership would sell to somebody that doesn’t really know what they are looking for or what to check. More
Great experience/ no discrimination once they saw , I went in with work clothes and got taking care of , other dealerships just look the other way went in with work clothes and got taking care of , other dealerships just look the other way More
Everything went quickly and professionally. The sales man, Anis, was friendly and he did an excellent job, customer service was the best, I will recommend this dealer to everyone. Thank you ! The sales man, Anis, was friendly and he did an excellent job, customer service was the best, I will recommend this dealer to everyone. Thank you ! More
Decent price on the vehicle, dealership was apparently undermanned. Was provided a car fax report to sign for from another car. I noticed it and asked, and issue was finally resolved. Loan paper work w undermanned. Was provided a car fax report to sign for from another car. I noticed it and asked, and issue was finally resolved. Loan paper work was completed incorrectly and had to be verified and signed twice. Second copy still did not match what was agreed upon. Was told the out the door price did not change so I shouldn't worry about it. No one was available to explain features of vehicle to me. Was told to come back when the guy returned from vacation. Luckily, I had done my homework and already knew what I wanted. Overall experience from this and all Chevy dealerships has drastically declined in the last couple of years. After the sale was hounded by random salesman about activated features on a app that I wasn't shown or asked about. Phone wasn't even set up for me like previous times. Was left to set in parking lot afterwards and figure it out myself. Car wasn't properly detailed and had to be vacuumed out when I got home. More
Jerry's Leesburg Chevrolet is the most dishonest dealership I have ever bought from. The sales people seriously misrepresented the warranty that was purchased with my vehicle to the point that the w dealership I have ever bought from. The sales people seriously misrepresented the warranty that was purchased with my vehicle to the point that the warranty was invalid before I even bought the car. The dealer refused to process a request to refund the warranty purchase as was my right in the contract that states a refund is available within 30 days of the purchase. The sales manager was extremely rude and the business manager is a liar. They appear to have a deep culture of conning customers. This dealership should be shut down. More
This is now our second vehicle we've purchased from Jerry's and we will be back! Jennifer Imthurn is incredibly easy to work with, always professional, and works incredibly hard to ensure customers hav Jerry's and we will be back! Jennifer Imthurn is incredibly easy to work with, always professional, and works incredibly hard to ensure customers have all the information they need to make the best decisions. Jennifer stayed in contact throughout the entire process, was incredibly efficient, and went above and beyond to get us in and out as quickly as possible. We have driven 3.5 hours one-way on two separate occasions now to work with her and the team at Jerry's. I will recommend them to anyone who will listen! Jennifer and Moe worked on our deal to get us the best possible price. They gave us a very fair offer on our trade in and were competitive with the lowest prices around. We cannot say enough good things about Jennifer and the team at Jerry's and they've made customers for life. More
Stephen G. was a great help. He helped us navigate between different models, and used versus new pros/cons. He even continued to provide great information and was a great help. He helped us navigate between different models, and used versus new pros/cons. He even continued to provide great information and support when it was clear he wouldn't have something to sell me from his own dealership. I will always start my car shopping here. More
I recently bought a used vehicle from Jerry's. The sales person was Melanie. She did a great job of handling the sale and was very helpful. She was very professional and I had a good experience. The sales person was Melanie. She did a great job of handling the sale and was very helpful. She was very professional and I had a good experience. More