Jerry's Chevrolet Cadillac Buick GMC
Weatherford, TX
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1,116 Reviews of Jerry's Chevrolet Cadillac Buick GMC
There was no pressure to make a purchase and they were very friendly and helped with all my questions that I had. I would definatly refer others to purchase at this location. No problems at all getting very friendly and helped with all my questions that I had. I would definatly refer others to purchase at this location. No problems at all getting the extra stuff installed on the vehicle. Fantastic experience!!!!! More
My experience with Jerry's GM dealership began on line. Mr. Cutshall was curteous and willing to do whatever he could to make the deal work for me. Upon meeting him in person, I could not have been more s Mr. Cutshall was curteous and willing to do whatever he could to make the deal work for me. Upon meeting him in person, I could not have been more satisfied with his efforts to make me a happy customer. It was worth the drive to Weatherford from Sulphur Springs. I love my new Verano! More
This I hope is for the Jerrys dealerships in Weatherford, TX. We have done business with them for many many years. Actually, have some family friends working there and until now, have always had pleasant exp TX. We have done business with them for many many years. Actually, have some family friends working there and until now, have always had pleasant experiences. We had xxxx trying to get in touch with anyone and its no surprise. As soon as we pulled up we were greeted by a salesman, but as we were waking around looking we told him exactly what we were interested in and the price range we would like to be in- we walked past a truck and my husband states he really likes it- the salesman walks over looks at the tag and says it out of your range. After we look at every truck out on the lot we go on and look on the Internet- the same truck that we like and that was out of our range was listed for $5,000 less than the sticker price which put it right in our range! So as we sit and wait for financing I notice another salesman on his phone arguing with another salesman wanting a certain vehicle that want there. Then there was a salesman checking out his Facebook. Not one person acknowledged we were there besides our saleman who left us sitting to go check out other vehicles we might be interested in? After sitting for hours we decide to go grab a bite to eat- we come back only to hear there's no news and our saleman is no where to be found. The finance guy told us he would call the next morning as soon as he heard from the lender- he never calls. My husband has to call to find out they found a lender and that we new to come in and sign. We go on my lunch break- sign paper work and the finance guy keeps the contracts I signed and tells me the lender has to approve my income before he will give them to me. Then tells me out salesman is off and someone else had the truck all cleaned up, the keys, and a temp tag printed. The salesman was out of the picture from then on- it would have been common courtesy to let us know he wouldn't be in bit someone else would be taking care if us. The finance manager told us he would call the finance company and make sure they approved the income and would get back to us the following day. Again he doesn't we called him 4 times and never heard a word. I went out there late that afternoon and when I walk in his office he tells me y'all have called a bunch today ( yet we had never heard back?) then says he isn't calling the fianance company we just have to wait it (not what he's said the day prior). As I walk outside he comes running out the door and says you must've good luck they just called and approved it. 2 WEEKS later I call the bank where I had a loan on the car I traded in- it still hasn't been payed off. And I only had a few grace period day before it accrued late fees. I didn't want that I had always paid on or before my due date and the only reason I didn't pay that payment is because it was included in the payoff quote they had given the dealership. I called to talk to the finance man I has delt with- they said he wouldn't be back until the following week but tried transferring me to another man. I called a minimum of 4 times throughout the day left messages each time and never received a call back. I eventually had to call and ask for someone in charge and magically I didn't get transferred to a manager but to the guy I has lefts message after message for. He told me the finance company was working on verifying employment and that they weren't paying off the vehicle until the loan went through and to give him an hour and for ME to call him back. I did- no answer left message. He never called back that day or the following morning- about 3p that next day I call back he doesn't answer I then leave another message and call the front desk again- ask for a manager or someone above him and like magic again he picks up the phone doesn't even listen to me talk and tells me they sent off a payoff check 2 days ago and that the bank should get it soon. (Yet 1 day ago it hasn't been sent yet.) The biggest problem here is the many times I asked for a manager or someone above these finance guys I got them instead. The second issue is everyone i talked to couldn't tell the truth to save their lives. Never again I would almost rather get good customer service and screwed on a loan than to deal with that again. More
Very good experience with everyone encountered. Planning on doing business again. Treated me as an adult not like the other dealership that had contact with. on doing business again. Treated me as an adult not like the other dealership that had contact with. More
We bought a 2012 Cadillac SRX from Marc Kraus @ Jerry's in Weatherford, Texas. This was a wonderful experience. We were treated so kindly by everyone there. Marc did an awesome job of showing us the car in Weatherford, Texas. This was a wonderful experience. We were treated so kindly by everyone there. Marc did an awesome job of showing us the car and explaining all it's features. We are so pleased that we decided to purchase this car. We appreciate the kindness shown to us. More
My experience was very pleasant. The salesman was very knowledgeable and friendly. I would highly recommend this dealership and salesman to my family and friends. I will definitely be a repeat customer. knowledgeable and friendly. I would highly recommend this dealership and salesman to my family and friends. I will definitely be a repeat customer. Thank you, David Hogue More
Michael Baird and the staff at Jerry's Chevrolet gave me Michael Baird and the staff at Jerry's Chevrolet gave me the easiest new car buying experience I've ever had. No pushing, no pressure, no "slick" t Michael Baird and the staff at Jerry's Chevrolet gave me the easiest new car buying experience I've ever had. No pushing, no pressure, no "slick" tricks; just an honest experience where my questions were answered and my business was appreciated. They really went above and beyond my expectations. The finance office was just as easy to work with as the sales staff. I was presented with straight forward line items of vehicle costs, trade in value, interest rate, and a few other optional items. The fastest financing I've ever had, no waiting for hours or back and forth, it's just as simple as it ought to be everywhere. The paperwork was printed, explained, and ready for me without delay. After dealing with a few of the other local Chevrolet dealers over the years, I'm glad I took the short drive west to Jerry's. This time was for my wife's new car, but when I'm ready for a new vehicle I know exactly where to go. More
David Meza was quick and efficient in his response to any question or questions I had for him. His product knowledge gained my attention quickly and made the entire process a breeze. It was a pleasure deal question or questions I had for him. His product knowledge gained my attention quickly and made the entire process a breeze. It was a pleasure dealing with Jerry's Chevrolet in Weatherford and I wouldn't hesitate for a second to recommend friends and family. More
When we pulled into the dealership we were greated by Dustin. He was very friendly even remembering the names of my kids! He bent over backwards to show us exactly what we wanted to see and he knew all Dustin. He was very friendly even remembering the names of my kids! He bent over backwards to show us exactly what we wanted to see and he knew all about the veheciles that we test drove. He even offered to have both cars that I liked side by side in the parking lot the next morning when I arrived so I could looked at them both at the same time!!! Never one did we feel "pushed" by Dustin and will recommend him to anyone we know that is in the market for a new car! More
Experience was nothing less than AWESOME, Talked to Mr. Stoner on my way out from Grapevine Texas, By the time I arrived the truck was out front ready for the test drive, upon return there was no haggle pr Stoner on my way out from Grapevine Texas, By the time I arrived the truck was out front ready for the test drive, upon return there was no haggle pricing issue. I had done my homework and ran figures 2 days before purchase, never told Mr. Stoner or anyone but every number that came up was just a few dollars over or under my figures. Even though Weatherford is 30 miles away about 45 minutes we will be returning for service and if we shall ever trade again. Awesome job Scotty and the rest of the crew Sincerely Robert and Charlene Bogard More