Jerry's Chevrolet Cadillac Buick GMC

PLEASE READ AND BEWARE PLEASE READ & BEWARE: “Come Out Our Way & Trade YOUR Way”, more like “Come Out Our Way & Trade OUR Way”. I came in for a routine service at Jerry’s PLEASE READ & BEWARE: “Come Out Our Way & Trade YOUR Way”, more like “Come Out Our Way & Trade OUR Way”. I came in for a routine service at Jerry’s and while watching TV in the waiting area, a salesman came in to announce GMC had had some good offers on their vehicles. After discussing the specifics a little more, I started and looking at different pricing options with the salesman. Long story short, I decided to pursue getting into a new 2016 GMC Truck that was advertised as having a 20% discount. I was told this was “real” and that there were no gimmicks, just a whopping 20% off. I was even introduced to Mr. Zanette, the sales manager, who corroborated what I was told. So we started the whole process since I had a trade. I was able to calculate my monthly payment based on the trade value I negotiated for, my trade lien, a 6.25% sales tax, and an assumed APR rate for the term I was considering. When I got to the dealership to sign contract later that day (I took kids to waterpark), the finance guy, Paul Lewis, said “congratulations on you new purchase” and proceeded to go over the terms of the contract. He stated he had written up the contract under a unique plan that would last for 39 months, after which I could return truck or keep paying on it. In amazement, I told him that this sounded like a lease and that is not what I had come in for. He then said the other option was to do 78 months as opposed to the 72 month term I wanted and always buy my vehicles under. When I did a quick back calculation to determine vehicle price based on the interest rate and term he was proposing, it resulted in approximately $5,000 more that the SUPPOSED discounted price. I realized they were trying to pull a quick one on me and told them I didn’t want the truck anymore. At this point the vehicle was already semi-delivered to me, I had switch out all my personal belongings, and even had the vehicle added to my OnStar account. So I had to switch everything back to my vehicle. The manager then asked for an explanation to why I wasn’t purchasing. I explained that the 78 month loan would amount to a more expensive vehicle and that is not what we agreed to. I also explained that a lease, which is what they attempted to get me into first WITHOUT MY CONSENT, was not a good option to me since I drive long distances everyday. At that point the finance manager interrupted and said there was no way to put me in the vehicle since the 20% deal was no longer valid and if he still wanted to sell the truck to me at the price agreed to, the manager would have to reduce vehicle price by approximately $5,000 (which is what I calculated). At this point I was infuriated and expressed that they had wasted my time and that of my family’s (my little girls sat at dealership for about 2 hours waiting on DUMB finance guy and Sales Manger who tried to screw me over). They were trying to sell me the truck for a higher price by hiding it behind a payment that looked correct and under the pretense that I was getting the 20% discount. To do this, they were changing was the loan term to a longer one that amounted to an extra 6 months of payments. The finance guy even said “it’s only 6 more months”. In my 10 years of buy vehicles, I have never seen this type of dishonesty or corruption. These have to be people without a conscience to be able to do what they tried to do with me. I would like to think that Jerry Durant is a respected person and that is why his dealership gets a lot of business, but I am not sure anymore. Therefore, I suggest you start dealing with Jerry’s by working them to the best number you can. Then call another dealership and ask them to beat Jerry’s offer. I did this and got $1,000 more for my trade and $1,000 less on the new vehicle resulting in a lower payment for a fully loaded 2016 GMC SLT with Premium Plus Package vs. the 2015 GMC All Terrain I traded in. Just to make things clear, the truck I wanted at Jerry’s was only $800 more but would have resulted in $5,800 more if I had signed the ridiculous contract that was set up in a way to make them a huge profit and screw me out of another 6 months worth of payments. The other dealership did hold true to the 20% discount without any hassle and I got my 72 month loan with an even lower interest rate. No gimmicks on their part. FYI, the other dealer I used was Classic in Granbury, Tx. They even delivered the truck to my house. There is only one word for Jerry’s dealership at this point: SCAMMERS! More

Rocco and Team = Right on Time! Many thanks to Rocco Rotundo for my new 2016 Chevy Equinox! I am in love with her and it's only been a few days! I live and work in Plano but it was w Many thanks to Rocco Rotundo for my new 2016 Chevy Equinox! I am in love with her and it's only been a few days! I live and work in Plano but it was worth the drive to Weatherford. The minute I walked up, I was greeted by a gentleman asking if I needed help and I could tell it was genuine. Even though I told him I was there to see Rocco, he kindly responded and went to help others. Will, Jessica and team took good care of me also. Thanks to all of them for making the transition to a new car seamless AND fulfilling! More

Rocco Rotundo Rocco was the salesman that I dealt with. He was very professional. He made everything so easy. I scheduled an appointment with him and was approved f Rocco was the salesman that I dealt with. He was very professional. He made everything so easy. I scheduled an appointment with him and was approved for financing on the day I met with him. He had the cars I was interested in already there to go. The whole experience with the dealership was awesome. I have not bought a new car in a while. I had never had anyone explain how all the features work before I even drove away in the car. More

it was good I would recommend the sales lady and the dealership except for the paint chip on the drivers door when my car went thru make ready I would recommend the sales lady and the dealership except for the paint chip on the drivers door when my car went thru make ready More

excellent from start to finish we just purchased our first new sonic lt since we moved here and we were lucky enough to deal with carla gregory who was a no pressure, helpful and be we just purchased our first new sonic lt since we moved here and we were lucky enough to deal with carla gregory who was a no pressure, helpful and bent over backwards to help us. we then dealt with will, the finance manager who basically did all the work for us and was a pleasure to deal with. go to jerrys for your next car! More

top notch service from beginning to end!! I went in wanting to trade a vehicle i was actually a little upside down on. Got with Will Green the finance, there were some bumps along the way but I went in wanting to trade a vehicle i was actually a little upside down on. Got with Will Green the finance, there were some bumps along the way but between him and Rocco Rotundo, they bent over backwards to get my car paid off and get me into a brand new 2015 Chevy silverado double cab texas edition. The young lady that did the setup on my onstar and sirius xm satellite radio and everything else was also fantastic although i did not get her name. I got the truck of my dreams and they continued even after the sale. I would highly recommend anyone who is looking for a new vehicle and has bumps and bruises on there credit to go see these two guys. A+ excellence in sales as far as i'm concerned and i don't say that hardly ever. More

#1 Dealership This is the third car I've purchased from Jerry's. I trust the dealership and especially Scotty Stoner and Scott Chambers. They put you at ease and This is the third car I've purchased from Jerry's. I trust the dealership and especially Scotty Stoner and Scott Chambers. They put you at ease and are always willing to help. I personally have called Scotty Stoner several times with questions and he's always willing to help. This is my first time talking to Scott Chambers but I felt as if I was talking to a friend. He was a tremendous help and guided my wife and I with our purchase. I love dealing with Jerry's. There were certainly other employees that helped us...finance, sales,service...but I cannot remember their names but they were equally as helpful. More

Great salespeople It was the best experience I have had buying a vehicle. Everyone one there was very friendly and willing to work with me to get me the truck I wanted. It was the best experience I have had buying a vehicle. Everyone one there was very friendly and willing to work with me to get me the truck I wanted. I will be back the next time for sure. More

Chris Mizeski/Jerry's Sales Review This is our 6th vehicle from Jerry's in the past 5 years. Our sales person was Dustin Mitchell for the past five vehicles but Dustin was recently move This is our 6th vehicle from Jerry's in the past 5 years. Our sales person was Dustin Mitchell for the past five vehicles but Dustin was recently moved into a Sales Manager position (being a sales leader myself I can honestly say Dustin deserved it and will be an excellent Manager for Jerry's). Dustin recommended we use Chris Mizeski, Chris did an excellent job! He was very professional and listened/ payed attention to our every request along the process of purchasing our new Cadillac CTS . I would recommend Jerry's and Chris Mizeski to anyone looking for a new or used vehicle! More

Scotty Stoner did a great job. Great experience, I highly recommend. Every one was nice, fast and professional. They were patient trying to find me my perfect vehicle. Everyone was Great experience, I highly recommend. Every one was nice, fast and professional. They were patient trying to find me my perfect vehicle. Everyone was honest, made buying a truck an good and easy experience. More