Jerry Ulm Chrysler Dodge Jeep Ram - Service Center

Customer Focused Team I drove into Jerry Ulm service dept. right before closing time on a Saturday afternoon with a nail in my tire. I thought for sure the best I could get I drove into Jerry Ulm service dept. right before closing time on a Saturday afternoon with a nail in my tire. I thought for sure the best I could get was help swapping the spare onto the car. Not So! I drove out less than an hour later with a fully repaired tire and thanks to the road hazard I had on my Durango's tires it didn't cost a penny. One again Jerry Ulm Srvice department proves that their customer is the focus of their business. Tge Service guys are why I keep coming back to Jerry Ulm Dodge when shopping for a car. Hats off guys!! More

Good folks providing a good service experience Excellent service adviisor & service msnager, they went out of their way to provide an easy service experience. Bob Fiol is also a very nice gentlemen Excellent service adviisor & service msnager, they went out of their way to provide an easy service experience. Bob Fiol is also a very nice gentlemen to interact with. More

Excellent service Everyone was very professional and courteous. I would recommend your service center and these guys to service my friends and family’s car. Thank you Everyone was very professional and courteous. I would recommend your service center and these guys to service my friends and family’s car. Thank you for making me feel comfortable knowing my car is in good hands. More

Amazing customer service Really wasn’t in a good mood but the level of customer service made my day better. Never had any problems with the service there, always in and out. Really wasn’t in a good mood but the level of customer service made my day better. Never had any problems with the service there, always in and out. More

Great service and professional staff I've brought my car in a couple of times and both experiences have been prompt with a professional and courteous staff who made me laugh I've brought my car in a couple of times and both experiences have been prompt with a professional and courteous staff who made me laugh More

Part replacement They aimed to please after ordering wrong part. Oil change took a little longer than usual. Close to three hours..but service reps were nice.. They aimed to please after ordering wrong part. Oil change took a little longer than usual. Close to three hours..but service reps were nice.. More

Always a great experience. I’ve been going to Jerry Ulm for my 2015 JKU service since I boight it from there, amd have never had anything short of a great experience. I’ve been going to Jerry Ulm for my 2015 JKU service since I boight it from there, amd have never had anything short of a great experience. More

Odd problem solved! I had something odd going on with my jeep. I took it to Jerry on Dodge, and Austin and the service department took very good care of me, keeping me i I had something odd going on with my jeep. I took it to Jerry on Dodge, and Austin and the service department took very good care of me, keeping me informed On the progress they were making, and they fixed my problem. Thank you Austin and the mechanics at Jerry Ulm Dodge. More

1st time quick lube I use for company car and trucks. Very good service as usual. I would recommend window cleaning as part. But overall very good. Thank you very much. I use for company car and trucks. Very good service as usual. I would recommend window cleaning as part. But overall very good. Thank you very much. More

Service Advisor was great, the team as a whole needs work Jeremy went above and beyond to make sure my car was in and out. He even drove me back to work himself when I needed to return ASAP and the courtesy d Jeremy went above and beyond to make sure my car was in and out. He even drove me back to work himself when I needed to return ASAP and the courtesy driver was nowhere to be found. If i need my car serviced again, I’ll cerysinly request and recommend him Although, it took about 10 minutes of arguing between fellow advisors on who exactly would bring me back. It took about 10 minutes to get from the dealership to my job, so it wasn’t far. I understand there’s a shift happening with Morgan auto group; but that’s no excuse to try and pawn me off while I’m standing there. If something needs to be done, just do it. It’s that simple. They spent more time going back and forth than it took to take me back to work. More