Jerry Ulm Chrysler Dodge Jeep Ram - Service Center

Check engine light issue resolved. Started towards the dealership on Saturday morning to check out a check engine light that was illuminated on my dash. Called ahead to make sure l coul Started towards the dealership on Saturday morning to check out a check engine light that was illuminated on my dash. Called ahead to make sure l could be accommodated. I was giving an appointment time to correspond with my arrival. I arrived prior to my appointment time but was immediately greeted by a service technician. My vehicle was logged into the system and was told that they would do a diagnostic and let me know what the problem was and what it would cost to repair it. After the diagnosis l was informed of the problem, how long the work would take, and told what it would cost. I left the vehicle at the dealership to be worked on and was called a short time later to inform me that the work was done. Upon checkout l asked for and was giving a generous military discount. I am very satisfied with the service l received at the dealership. More

Great service! Great and quick service! Very knowledgeable and friendly service department! I will definitely go there for all my Jeep’s needs, maintenance and possi Great and quick service! Very knowledgeable and friendly service department! I will definitely go there for all my Jeep’s needs, maintenance and possibly modifications! More

Customer Focused Team I drove into Jerry Ulm service dept. right before closing time on a Saturday afternoon with a nail in my tire. I thought for sure the best I could get I drove into Jerry Ulm service dept. right before closing time on a Saturday afternoon with a nail in my tire. I thought for sure the best I could get was help swapping the spare onto the car. Not So! I drove out less than an hour later with a fully repaired tire and thanks to the road hazard I had on my Durango's tires it didn't cost a penny. One again Jerry Ulm Srvice department proves that their customer is the focus of their business. Tge Service guys are why I keep coming back to Jerry Ulm Dodge when shopping for a car. Hats off guys!! More

Great service and professional staff I've brought my car in a couple of times and both experiences have been prompt with a professional and courteous staff who made me laugh I've brought my car in a couple of times and both experiences have been prompt with a professional and courteous staff who made me laugh More

Part replacement They aimed to please after ordering wrong part. Oil change took a little longer than usual. Close to three hours..but service reps were nice.. They aimed to please after ordering wrong part. Oil change took a little longer than usual. Close to three hours..but service reps were nice.. More

Amazing customer service Really wasn’t in a good mood but the level of customer service made my day better. Never had any problems with the service there, always in and out. Really wasn’t in a good mood but the level of customer service made my day better. Never had any problems with the service there, always in and out. More

The service I received was excellent. I got an oil change I received the fast and friendly service that I expected from a company that I have been doing business with for several years now. I will continue to I received the fast and friendly service that I expected from a company that I have been doing business with for several years now. I will continue to take my car in for any and services. More

Always a great experience. I’ve been going to Jerry Ulm for my 2015 JKU service since I boight it from there, amd have never had anything short of a great experience. I’ve been going to Jerry Ulm for my 2015 JKU service since I boight it from there, amd have never had anything short of a great experience. More

Odd problem solved! I had something odd going on with my jeep. I took it to Jerry on Dodge, and Austin and the service department took very good care of me, keeping me i I had something odd going on with my jeep. I took it to Jerry on Dodge, and Austin and the service department took very good care of me, keeping me informed On the progress they were making, and they fixed my problem. Thank you Austin and the mechanics at Jerry Ulm Dodge. More

1st time quick lube I use for company car and trucks. Very good service as usual. I would recommend window cleaning as part. But overall very good. Thank you very much. I use for company car and trucks. Very good service as usual. I would recommend window cleaning as part. But overall very good. Thank you very much. More