Jerry Ulm Chrysler Dodge Jeep Ram - Service Center

I would choose a different location for service Took my truck in for a massive shaking in front end...(death wobble) and for recalls. They didn’t find the problem until the second time I brought it Took my truck in for a massive shaking in front end...(death wobble) and for recalls. They didn’t find the problem until the second time I brought it back. The mechanic left s small took in my steering wheel. The steering wheel was put back on improperly and I had to return a third time to have that corrected. i took my truck to a mechanic shop to have the death wobble fixed and paid 1/3 of the price. My truck had 8 recalls in 4 years. More

Oil change Went in for an oil change in my Wrangler. Great service by Alex P. Thanks for all your help Great parts department to look at while waiting Went in for an oil change in my Wrangler. Great service by Alex P. Thanks for all your help Great parts department to look at while waiting More

Excellent service. I was very happy with the service dept. locating and fixing the issue with my Jeep. Ron W. was excellent, helping me get in and out, only being out my I was very happy with the service dept. locating and fixing the issue with my Jeep. Ron W. was excellent, helping me get in and out, only being out my vehicle for a day. More

Very quick Quick service and very friendly. Price is comprable to other places. No problems at jerry ulm. We have gotten 4 cars and had no problems. Quick service and very friendly. Price is comprable to other places. No problems at jerry ulm. We have gotten 4 cars and had no problems. More

Excellent Service Dept, always helpful. Ronald was very very helpful, informative and attentive to my needs. Communication was excellent as well. Would recommend him to all my friends for se Ronald was very very helpful, informative and attentive to my needs. Communication was excellent as well. Would recommend him to all my friends for service help More

Great Service Delivers on promises Ron was fantastic. I brought my car in because the check engine light was on. This was a Monday morning. They advised me of the issue and cost to repa Ron was fantastic. I brought my car in because the check engine light was on. This was a Monday morning. They advised me of the issue and cost to repair. I did not have the money so I was charged $152 for the diagnostic service. I told Rob I would not have the money to complete the repairs until Friday (payday). He promised if I brought it back in on Friday my $152 paid would be credited towards the rest of the repair charges. Well I brought it back Friday morning at 7:30. Great shuttle service took me to work. Ron called just before noon and said it was ready. Shuttle came back to pick me up. The $152 was credited towards the repair as promised and it took less than 5 hours for me to get my car back. I’m very pleased with the service and cost and will be continuing to go back for future work. More

Customer service Had a oil change and tire rotation, the service was fast , friendly and professional..Express Consultant Richard CASTANON was on point during my visi Had a oil change and tire rotation, the service was fast , friendly and professional..Express Consultant Richard CASTANON was on point during my visit as was Jimmy Lewis used car sales More

Great service! Great and quick service! Very knowledgeable and friendly service department! I will definitely go there for all my Jeep’s needs, maintenance and possi Great and quick service! Very knowledgeable and friendly service department! I will definitely go there for all my Jeep’s needs, maintenance and possibly modifications! More

Awesome as always Had a steering issue and did a lof,rotate and alignment, Alez took care of my jeep and had someone drive it to make sure it was fixed Had a steering issue and did a lof,rotate and alignment, Alez took care of my jeep and had someone drive it to make sure it was fixed More

Check engine light issue resolved. Started towards the dealership on Saturday morning to check out a check engine light that was illuminated on my dash. Called ahead to make sure l coul Started towards the dealership on Saturday morning to check out a check engine light that was illuminated on my dash. Called ahead to make sure l could be accommodated. I was giving an appointment time to correspond with my arrival. I arrived prior to my appointment time but was immediately greeted by a service technician. My vehicle was logged into the system and was told that they would do a diagnostic and let me know what the problem was and what it would cost to repair it. After the diagnosis l was informed of the problem, how long the work would take, and told what it would cost. I left the vehicle at the dealership to be worked on and was called a short time later to inform me that the work was done. Upon checkout l asked for and was giving a generous military discount. I am very satisfied with the service l received at the dealership. More