Jerry Ulm Chrysler Dodge Jeep Ram - Service Center

Worth the drive I drive all the way to Tampa from Brandon just for the service. The Brandon dodge dealership is the worst! They're rude and even though you make an ap I drive all the way to Tampa from Brandon just for the service. The Brandon dodge dealership is the worst! They're rude and even though you make an appointment they make you wait over 2 hrs to get your oil changed. I love the service here because they have an express oil change area which works great for us! We are very happy with the service on our vehicle as well as customer service! As long as we own our Dodge we will keep going back to them! More

Friendly and efficient service Jim was friendly and efficient. He gave me accurate timeframe for how long oil change would take which was less than an hour. He made the process easy Jim was friendly and efficient. He gave me accurate timeframe for how long oil change would take which was less than an hour. He made the process easy! More

Good people Tracy went above and beyond by getting me a truck to ensure that while my truck was being serviced that I would not have any down time With my busine Tracy went above and beyond by getting me a truck to ensure that while my truck was being serviced that I would not have any down time With my business as I currently am a charter captain She kept me up-to-date On the progress of my truck and it was done well within how long they said. More

Tire repair Service is always great and efficient! Whenever I need something taken care of Alex never fails to help! I highly recommend the service department to Service is always great and efficient! Whenever I need something taken care of Alex never fails to help! I highly recommend the service department to others! More

Always end up paying more than told or expected I went in for an extended warrantee. My appointment was at 8am, I was called at 2pm and told my car would be ready at 5pm. At 5pm I was told I would h I went in for an extended warrantee. My appointment was at 8am, I was called at 2pm and told my car would be ready at 5pm. At 5pm I was told I would have too pay 450.00$. This was suppose to be a FREE WARRANTEE ITEM. This is the second time this has happened. My only two experiences here has been really upsetting More

Great service The service was great, the personnel was very accommodating and kept me informed as t o what was being done every step of the way. I would certainly r The service was great, the personnel was very accommodating and kept me informed as t o what was being done every step of the way. I would certainly recommend this dealership t o others. More

Mediocre service The service experience was simply dull, the waiting area is old and has seen better days, old dilapidated coffee machine. Vending machines, no access The service experience was simply dull, the waiting area is old and has seen better days, old dilapidated coffee machine. Vending machines, no access to cold water. Service rep was unapologetic about long wait. More

Always a good friendly positive experience I love that when I come Jennifer knows me by name. She's an awesome person and has great skills with Jeeps. Thank You Jennifer! I love that when I come Jennifer knows me by name. She's an awesome person and has great skills with Jeeps. Thank You Jennifer! More

The service I needed got done. It was explain to me what I needed and it got done. Also I had a situation in the pass and Alex listened to my concern. He understood why I was not h It was explain to me what I needed and it got done. Also I had a situation in the pass and Alex listened to my concern. He understood why I was not happy about the situation. He did seem so busy with other matter while helping me. More

Professional service advisors We have been utilizing Jerry Ulm Dodge service department for many years. No complaints about any member of the staff. They are truly professional. We have been utilizing Jerry Ulm Dodge service department for many years. No complaints about any member of the staff. They are truly professional. Great service. Highly recommend anyone to go there!! More