Jerry Ulm Chrysler Dodge Jeep Ram - Service Center

I worked with Alex Alex greeted me right upon arrival, and they got me right in. This is the 2nd vehicle I have purchased from Jerry Ulm, and I’ve always had both servi Alex greeted me right upon arrival, and they got me right in. This is the 2nd vehicle I have purchased from Jerry Ulm, and I’ve always had both serviced there. All around terrific experience with their service department! More

Great service Great experience. I came in for two recalls and was told it would be 4 hours, was done in less than an hour. Thank u. Great experience. I came in for two recalls and was told it would be 4 hours, was done in less than an hour. Thank u. More

Excellent service! Everyone was great. Work was done while I was at work. I work in sales, and never get to see just how good the service department is! Everyone was great. Work was done while I was at work. I work in sales, and never get to see just how good the service department is! More

Oil change and Recall Service Very quick and easy. I showed up with my 2 year old on a Friday expecting a quick oil change. Jen reminded me about the recalls and told me it would Very quick and easy. I showed up with my 2 year old on a Friday expecting a quick oil change. Jen reminded me about the recalls and told me it would take some additional time. With that information, I elected to return the following day. On Saturday Jen saw me immediately. The service only took a couple hours but I was able to run errands during that time. :) More

Exceptional Customer Service I normally don’t comment on businesses who do not give good customer service but I’ve been to 3 different CDJR locations in this area and this was by I normally don’t comment on businesses who do not give good customer service but I’ve been to 3 different CDJR locations in this area and this was by far one of the most pleasant experiences I’ve had.... ever! If I could tip, I would. The staff should get raises for their smiles and the comfortable environment. Thank you so much More

Simple oil change Customer since 2004. First disappointing svc. Inexperienced service tech. Poor svc due to lack of communication. Went for a simple oil change. Found n Customer since 2004. First disappointing svc. Inexperienced service tech. Poor svc due to lack of communication. Went for a simple oil change. Found nail in tire. Tires were discontinued for a vehicle I’ve had only 7 months. Very disappointed and got the run around from Wade. John weiland managed to make things much better but still ended up with one tire different from the other three. Also found out that the spare tire that came with my new Jeep was a completely different brand. im now driving a brand new Jeep with mismatched tires. More

Happy Jeep driver. Alex was very helpful and took the time to explain why and what was happening with my ABS . They were able to get me right in and the repairs were com Alex was very helpful and took the time to explain why and what was happening with my ABS . They were able to get me right in and the repairs were completed in a timely manner. I will need more work in the future and plan on returning to Jerry Ulm. More

Vehicle maintenance Friendly service people and quick and efficient maintenance. Jim Currier, the express service consultant was especially helpful. Jim gave us good a Friendly service people and quick and efficient maintenance. Jim Currier, the express service consultant was especially helpful. Jim gave us good advice about how to handle a vehicle recall. More

Great service! I have all my service done at this location. They are very efficient and very fair priced. They will get you in without an appointment and perform the I have all my service done at this location. They are very efficient and very fair priced. They will get you in without an appointment and perform the service. They only recommend what really needs done and don't try to add on unnecessary expenses. More

Great experience! This was our first service experience at Jerry Ulm Dodge and our tech was Bill. He was great at reviewing what work would be done and with maintainin This was our first service experience at Jerry Ulm Dodge and our tech was Bill. He was great at reviewing what work would be done and with maintaining contact to provide updates. The service took a couple of hours, but we expected that as much was needed. Overall a great experience and we will return for future servicing needs! Thank you! More