Jerry Ulm Chrysler Dodge Jeep Ram - Service Center

Great experience Everyone at the dealership were friendly and a pleasure to deal with they really stressed customer service and quality of work with a comfortable area Everyone at the dealership were friendly and a pleasure to deal with they really stressed customer service and quality of work with a comfortable area to wait. More

Great Service! Very helpful service department and they handled my job quickly and very professional staff. Kept me informed along the way and explained all of my qu Very helpful service department and they handled my job quickly and very professional staff. Kept me informed along the way and explained all of my questions in detail. Will be returning for tire rotation and oil change in 2 months More

Classic good service at Jerry Ulm Jim mentioned that he was new but he provided the same excellent customer service that I have always received at Jerry Ulm since I moved to Tampa. I c Jim mentioned that he was new but he provided the same excellent customer service that I have always received at Jerry Ulm since I moved to Tampa. I consistently go in, get my problem handled, and leave in a reasonable time after getting some work done in the service lounge, and don't pay an arm and a leg for it. Very satisfied! More

Amazing experience every time Everyone always has a positive attitude and all interactions make you feel welcomed and well informed. I’ve never had an experience here where I felt Everyone always has a positive attitude and all interactions make you feel welcomed and well informed. I’ve never had an experience here where I felt they rushed through or that the problem was too minor. Really feels like family taking care of family. More

Very courteous and thorough with my vehicles check up. This a great place I get your service done and any thing else to watch for in or on your vehicle. Great place, and recommending to all family and frie This a great place I get your service done and any thing else to watch for in or on your vehicle. Great place, and recommending to all family and friends. More

Recall on Jeep- great customer service Great experience! I pulled in and was greeted immediately. They told me it would be around an hour to change the part so I waited in the waiting room Great experience! I pulled in and was greeted immediately. They told me it would be around an hour to change the part so I waited in the waiting room. It was almost an hour when my service tech came in and told me it would only be a few more minutes. I appreciated the update, while we all know waiting on your car can be a incovience to your day. Shortly after it was ready, check out was quick and everyone was friendly and professional! Highly recommend service at this dealership! More

Amazing Service I have always received the best service and the staff is extremely friendly! I will always bring my Jeep here when it needs an oil change! I have always received the best service and the staff is extremely friendly! I will always bring my Jeep here when it needs an oil change! More

The best quick and fast I was out of town with my family my Dodge Durango gave me problem with a key got it into the dealer got it fixed within an hour and went home thank yo I was out of town with my family my Dodge Durango gave me problem with a key got it into the dealer got it fixed within an hour and went home thank you guys so much More

Recall and Maintaince My car had a recall on it. In addition, it was time for regular maintenance along with a couple of tires that kept losing pressure. When I got there, My car had a recall on it. In addition, it was time for regular maintenance along with a couple of tires that kept losing pressure. When I got there, Carlos looked at the odometer and asked if I wanted to get the 30K maintenance done too. He asked if I bought the extended warranty (which I did not). He then told me the extended warranty and my maintenance were the same thing. To clarify, I bought my car used as a part of a rental fleet. Jerry Ulm services my prior Jeep as well and I’ve never had a bad experience with them. I’m so grateful I have Carlos as my advisor! He is the best!!! More

Jennifer and AJ’s professional team service Jennifer and AJ took excellent care of me and provided timely updates on the status of “Ol Red” and any concerns. Thank you for taking care of me! BB Jennifer and AJ took excellent care of me and provided timely updates on the status of “Ol Red” and any concerns. Thank you for taking care of me! BB More