Jerry Ulm Chrysler Dodge Jeep Ram - Service Center
Tampa, FL
795 Reviews of Jerry Ulm Chrysler Dodge Jeep Ram - Service Center
Dave was very nice and responsive throughout the process. I am dissatisfied with the amount of time it took for them to actually repair the car but understand that was partly due to waiting on parts. I'm als I am dissatisfied with the amount of time it took for them to actually repair the car but understand that was partly due to waiting on parts. I'm also extremely disappointed that Immediately leaving the dealership I ran out of gas without even making it half a mile down the road and was stranded on the side of the road for 2 hours. There wasn't even had bough gas to push it to the side of the road where I had to figure out how to manually shift my car to no avail. It Would've been nice for the dealership to let me know that I needed to bring gas to the car before leaving OR actually put enough in there for me to make it to the gas station before putting me in that position. I would not personally recommend the shop for other repairs moving forward. More
First time visit. In my opinion, Very busy yet understaffed. Need additional front porters to help check in vehicles. Stood at vehicle for 10 minutes waiting check-in. In my opinion, Very busy yet understaffed. Need additional front porters to help check in vehicles. Stood at vehicle for 10 minutes waiting check-in. More
Jack thoroughly explained what was going to be done with my Compass. I had one recall on it, but they would check to make sure there was nothing else outstanding. He pointed out that it was time for an oil my Compass. I had one recall on it, but they would check to make sure there was nothing else outstanding. He pointed out that it was time for an oil service as well. Jack arranged for a ride home for me, as well as a ride back to the dealership. This was a first! And a great service! More
Good communication. Quick paperwork. Fair price. Good communication. Quick paperwork. Fair price. My issues were resolved and I drove home happy. Quick paperwork. Fair price. Good communication. Quick paperwork. Fair price. My issues were resolved and I drove home happy. More