Jerry Ulm Chrysler Dodge Jeep Ram - Service Center

Disappointed Sales department was great part of the deal was having a hitch installed made arrangements with the service department and was told it would be half Sales department was great part of the deal was having a hitch installed made arrangements with the service department and was told it would be half a day it turned out to be two days. When I got my vehicle back there was grease fingerprint marks inside all over the lover and outside of the vehicle. Certain functions did not work after the install I had to bring it back And have them correct it. The staff was friendly enough but the work was not what I expected. More

Replacement of Engine I dealt with Brian Cummings in Service and Adam Brenneke. They were exceptional and always kept me up to date on my service. It took roughly 1 week to I dealt with Brian Cummings in Service and Adam Brenneke. They were exceptional and always kept me up to date on my service. It took roughly 1 week to diagnose, order and replace the engine. Jerry Ulm was the best service I’ve ever had in a dealership. I would recommend them to anyone with a Chrysler Dodge Jeep or Ram More

Polite Service Polite helpful ... thanks for the ride to work. For informative with respect to the recall work that needed to be done and when the part would come i Polite helpful ... thanks for the ride to work. For informative with respect to the recall work that needed to be done and when the part would come in More

Inconsiderate With an appt made, I dropped my car off at 745am. It was not even seen at 4pm. After take the entire day off of work and no results or progress is was With an appt made, I dropped my car off at 745am. It was not even seen at 4pm. After take the entire day off of work and no results or progress is was very inconsiderate to even accept my vechile in that day. More

Great service great price! I was very pleased with the excellent service that I received on my Jeep Wrangler. The service was quick efficient and the price was right. I’ll defin I was very pleased with the excellent service that I received on my Jeep Wrangler. The service was quick efficient and the price was right. I’ll definitely be a repeat customer. More

Water pump Have always had good, reliable, honest service when taking my truck for service. Tracy greeted me and made sure my tuck was taken care of Have always had good, reliable, honest service when taking my truck for service. Tracy greeted me and made sure my tuck was taken care of More

It takes 2 tries to correct problem I reported a problem with my stop-start option on my 2018 Pacifica. On the first try they found an accessory battery to be low in power. They charged I reported a problem with my stop-start option on my 2018 Pacifica. On the first try they found an accessory battery to be low in power. They charged the battery and said the problem was resolved. As soon as I got the vehicle out of the service dept, I tried the option and I was getting the same error message. I returned and the service dept the next day determined the battery was bad. The function now work but for how long - time will tell. There has to be a reason as to why on a brand new vehicle that a battery was not being charged properly in the vehicle. More

Helpful Customer service Brought jeep in to get services, ended up having to purchase a new vehicle. Everyone was very helpful. Austin provided excellent Customer service for Brought jeep in to get services, ended up having to purchase a new vehicle. Everyone was very helpful. Austin provided excellent Customer service for diagnostic care of broken jeep. Mehdi (Mo) was helpful when I needed to purchase a new jeep. More

Service I have been dealing with Jerry Ulm Dodge for years. I have gotten professional friendly service from everybody I’ve delt with. I recommend them highly I have been dealing with Jerry Ulm Dodge for years. I have gotten professional friendly service from everybody I’ve delt with. I recommend them highly. More

Brian is the best!! As long as Brian Cummings is my service advisor I will not go to another dealership for service! He is always professional and has always given me A+ As long as Brian Cummings is my service advisor I will not go to another dealership for service! He is always professional and has always given me A+ service!! Thanks Brian!! More