Jerry Ulm Chrysler Dodge Jeep Ram

My initial communication with this dealership was via text and phone call with my salesman, Kyle and Yanni his manager. These guys are the cream of the crop. There was so much going on in regards to my w text and phone call with my salesman, Kyle and Yanni his manager. These guys are the cream of the crop. There was so much going on in regards to my wanting to purchase that these two showed an incredible amount of patience and willingness to assist. At one point the whole thing went south and I was devastated. Yanni refused to give up and promised to keep fighting for me! And he did! He got me a better deal than I could have imagined considering my situation. I was absolutely floored! This was a week plus long adventure that these two took on with pleasure and professionalism that wore hospitable well! At the start of this adventure I had asked them to please hold onto the key until we know the final outcome. And they did. Kyle stated that he had it the whole time and refused to let anyone check out the key for a test drive. I was so grateful! When it was time to switch stuff over to the new car Kyle was right there helping move things over. Derrick in finance also showed great patience when it was time to make the down payment. It was rather large and I needed to use a few sources. Derrick worked thru the papers with a fresh attitude and not like it was 10 at night and he was ready to go! We didn’t leave till well after closing! Even after the sale they have continued to be helpful, ever present and willing to assist. I’m so grateful for this group. I ultimately chose them because of the way both Yanni and Kyle treated both myself and family member. This wonderful nature carried thru the entire experience! Hands down the absolute BEST car buying experience I’ve ever had! Oh , let’s not forget my new ride! I love my Grand Cherokee! Ironically bought it on Valentine’s Day! ❤️ Cause it was LOVE at first DRIVE Thank you KYLE YANNI DERRICK!! ⭐️⭐️⭐️⭐️⭐️YOU ALL ROCK!!⭐️⭐️⭐️⭐️ More

Customer service was excellent from first point of contact until I drove away with my vehicle contact until I drove away with my vehicle More

Great experience, very helpful and knowledgeable staff. Made the visit easy to complete our traction Made the visit easy to complete our traction More

The whole experience was very nice. I went in window shopping and left with a vehicle. They were very responsive to my needs and worked with me every step of the way. I went in window shopping and left with a vehicle. They were very responsive to my needs and worked with me every step of the way. More

They were efficient, courteous attentive, and professional. My experience was pleasant from the minute I walked into the door. My daughter-in-law is in the market for a car and I will be sending professional. My experience was pleasant from the minute I walked into the door. My daughter-in-law is in the market for a car and I will be sending her over there. More

Domonick was excellent in terms of courteous, friendly , attentitive , responsive . Great Job! Would recomend him to others attentitive , responsive . Great Job! Would recomend him to others More

Was the easiest car buying experience I’ve ever had. From the time we walked in the door till we left the entire process went smoothly. From the time we walked in the door till we left the entire process went smoothly. More

Everything agreed upon was executed with no surprises. Malik quickly solved issue of missing jack and tools. He genuinely wants customer to be happy with him and dealership. Hats off to him. Malik quickly solved issue of missing jack and tools. He genuinely wants customer to be happy with him and dealership. Hats off to him. More

David spent all day with us making sure we found the perfect car. David and his team were patient and friendly. They did everything in their power to make sure I left happy, and I did! So appreciative o perfect car. David and his team were patient and friendly. They did everything in their power to make sure I left happy, and I did! So appreciative of everyone I worked with that day including Sergio who ran multiple numbers for us. More

They sold me a car that broke down the next day. Don't buy from this dealership! Don't buy from this dealership! More