Jerry Ulm Chrysler Dodge Jeep Ram

From begining to end, the process was upfront and honest. Drove to Tampa from Orlando and closed the deal, while dealers in my own area played games. Drove to Tampa from Orlando and closed the deal, while dealers in my own area played games. More

Purchase the truck 18 December. Came dented, which I had to coordinate to fix. Wasn’t detailed when I drove home. Had maintenance issues from day one and took 3 attempts to get Came dented, which I had to coordinate to fix. Wasn’t detailed when I drove home. Had maintenance issues from day one and took 3 attempts to get it fix. Dropped off on 7 Jan to get the issue resolved and as of 21 Jan 2025, the dealership has had the truck longer than me for repairs. Paid for a new truck and got a lemon that I don’t get to drive. Yes they are “working” on it… Yes, I got a rental. But who wants to spend that kind of money to drive a rental. Yes, I want to return it already for a reliable vehicle.. More

Our salesman was nice, but BEWARE of pricing games, undisclosed dealer add-ons, and overall scamming to charge more money. BEWARE of a $3000 add-on that they spring on you when in financing. First, w undisclosed dealer add-ons, and overall scamming to charge more money. BEWARE of a $3000 add-on that they spring on you when in financing. First, we chose the Grand Cherokee that we wanted from 3 similar vehicles. They negotiated on that vehicle and tried to slip-in an additional $500 charge. After that was discovered, they then tried to charge an additional $1300 for the alleged difference between the vehicle we chose and the one they presented to us on paper. When that trick didn't work, they added a $3000 dealer charge for "Window tint, nitrogen in the tires and LoJack." Every vehicle in the place has nitrogen, window tint comes from the manufacturer, and we didn't ask for LoJack, didn't want it and wasn't disclosed to us at all. They just added a $3000 charge onto the final price and tried to tell us they were losing money on the sale. This dealership is sleazy and the entire process was not enjoyable. Be very careful buying a vehicle from Jerry Ulm and read everything they put in front of you. They will screw you if they can. No integrity at all. More

great place to buy a car. the staf is very friendly and professional. I definitely recommend to anyone who needs to buy a car. the staf is very friendly and professional. I definitely recommend to anyone who needs to buy a car. More

The whole team from sales to finance was a wonderful experience. Would recommend to all my friends experience. Would recommend to all my friends More

Justice and Bobby did a great job taking care of me and finding me the perfect car for my growing family at the best price! Thank you so much jerry ulm employees! finding me the perfect car for my growing family at the best price! Thank you so much jerry ulm employees! More

Great experience! . The sales person Dalton Rose was very patient and went above and beyond his duties. Very nice environment, spacious and clean. . The sales person Dalton Rose was very patient and went above and beyond his duties. Very nice environment, spacious and clean. More

Jack was my salesman and he was incredibly knowledgeable and helpful and nice! He was patient with my decisions and was reverent about my budget….Danny was his sales manager and he definitely let me have w and helpful and nice! He was patient with my decisions and was reverent about my budget….Danny was his sales manager and he definitely let me have what I needed! Bobby was the finance guy and he was sweet and patient with me. I recommend the dealership as this team definitely led me to success! Professional, respectful and honest! More

This is the 5th car I have bought at this dealership. Sales man Chad Cummins was very helpful. We get all our maintenance there as well. Sales man Chad Cummins was very helpful. We get all our maintenance there as well. More

All went well. The final price was fair to all involved I believe. Domonick and Mike were patient with me and Joe in finance answered all my questions very well. L The final price was fair to all involved I believe. Domonick and Mike were patient with me and Joe in finance answered all my questions very well. Looking forward to checking out their service department. More