Jerry Seiner Kia South Jordan

I bought a used expedition and within 3 months of buying the vehicle I had to replace the entire transmission. Jerry Seiner was no help. They had no policy to help me so now I'm out 10k. If you buy be wa the vehicle I had to replace the entire transmission. Jerry Seiner was no help. They had no policy to help me so now I'm out 10k. If you buy be wary. More

Car buying has never been easier, more rewarding or more transparent until now. If you want the best in the business, then know that when Jerry Seiner Kia is assisting you in purchasing a car, they are taki transparent until now. If you want the best in the business, then know that when Jerry Seiner Kia is assisting you in purchasing a car, they are taking care of you. More

Not happy with the service department here. Took our new Telluride in to be looked at in November of 2024 because one of the rear seatbelts had started to fray. Spoke with Collin who took pictu Took our new Telluride in to be looked at in November of 2024 because one of the rear seatbelts had started to fray. Spoke with Collin who took pictures and supposedly was going to work with Kia's Warranty team to see what could be done. Fast forward to it is now April 2025, we have tried calling the service department as well as sending emails to get follow up information on the issue with no response. We called in to the main line to try and get some answers, but all the receptionist said she could was send a message to the Service Department to call us back, to which we stated "yeah that won't happen as I've been trying to get in touch with them since December". Somehow, the receptionist was able to get Collin to actually call us back. Come to find out, nothing was ever done with our initial pictures and no claim was ever filed with the Warranty Department. Glad to see that Kia cares about the safety of their customers. Brand new cars should not have seatbelts beginning to fray and you would think, due to the safety concern, that there would be some effort put in to making sure their cars are up to the safety standards. We have now been told with the new pictures that were taken today (April 2025) that we should hear back in about a week. Not going to hold my breath. Adding more here (May 2025): So funny how quickly we get a call after a bad review is left. Collin immediately reached out saying he would have a new seatbelt in for us in a week and asked if we could remove our 1-star review, yes that's right without any work being done. Fast forward a month later and you guessed it.....no phone call from Kia and still have a faulty seatbelt. We called in to get an oil change scheduled and followed up regarding the seatbelt and shocker, it has been sitting there for a month now and we have yet to hear anything from Collin. I wish I could leave a 0-star review for the parts/repair department. Now we are still 2 weeks out from getting anything resolved. So pissed. More

They are so good! I have bought several cars from Jerry Seiner, and three from the Kia South Jordan store. Every time they have been friendly and helpful. Really great I have bought several cars from Jerry Seiner, and three from the Kia South Jordan store. Every time they have been friendly and helpful. Really great experience! More

Diagnosed my car with a $2800 repair. Needed a part out of California. Didn't order the part, didn't schedule my repair. Have called twice and they put you on hold for a while and then Needed a part out of California. Didn't order the part, didn't schedule my repair. Have called twice and they put you on hold for a while and then MAKE YOU LEAVE A MESSAGE and then never call back! They can't even answer their phone. Customer service is a complete joke. I hope one of the other Kia dealerships is better than this or I'm selling my Kia and buying anything but Kia. More

BEST PURSAHE EVER! THEY MADE ME FEEL TAKEN CARE OF AND LIKE I MATTERED. WOULD RECOMMEND THEY MADE ME FEEL TAKEN CARE OF AND LIKE I MATTERED. WOULD RECOMMEND More

They were supposed to rotate my tires. I've always been curious about mechanics saying they did something but they didn't....so I marked my tires and they only took one front and one rear I've always been curious about mechanics saying they did something but they didn't....so I marked my tires and they only took one front and one rear off and rotated them. The other two tires they didn't remove to inspect brakes or anything. My issue isn't with the guy who worked with me - it's with the mechanics who said they did the job they were supposed to but didn't. More

If you accidentally find yourself at this dealership, run back to your car at get as far away as possible as quickly as possible. They lie, show you fake documents, change prices, charge you for things you d back to your car at get as far away as possible as quickly as possible. They lie, show you fake documents, change prices, charge you for things you didn't want. Then the service department is the worst there is. $189 diagnostic fee to tell my girlfriend her handle didn't work, by trying to use the handle once and that was it, and said it would be another $800 to fix it. 60,000 mile service was $1,500. I could not believe this had happened. I drove down there immediately, and they could not have cared less. I can't believe the difference between them and every other dealer I have been to. I just hope this helps at least one person avoid the nightmare of working with them. More

They sold the vehicle I had placed a deposit on then told me I did not. I showed up in person to show a manager the transaction but it was too late. They did not replace it with the same options and the new me I did not. I showed up in person to show a manager the transaction but it was too late. They did not replace it with the same options and the new vehicle was delivered with so much damage that their collision center had to repair it. They will never return calls/emails/voicemails/messages and most recently their service dept returned my vehicle with glue/adhesive on 3 of the body panels/ There's more, but I'm sick of writing this novel about how bad they are. More

We were helped by Cristian to get our new car, very professional and very transparent with our experience. professional and very transparent with our experience. More