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Jerry Seiner Chevrolet Cadillac
Salt Lake City, UT
90 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 90 reviews
July 12, 2026
Buying my new Chevy Suburban from Jerry Seiner Chevrolet was an outstanding experience from start to finish. Tanner and everyone else involved made the entire process easy to understand and stress-free. The was an outstanding experience from start to finish. Tanner and everyone else involved made the entire process easy to understand and stress-free. They took the time to answer all of my questions, kept me informed throughout each step, and I always felt reassured that they genuinely wanted to help me make the right decision—not just make a sale. Their professionalism, honesty, and customer service really stood out. I never felt pressured, and the whole team made what can often be a complicated process feel simple and enjoyable. I would absolutely recommend Jerry Seiner Chevrolet to anyone looking for a great car-buying experience. More
by Mekman322
Employees Worked With
Tanner
April 02, 2026
Bought a used Hyundai here and worked with Becky—really solid experience overall. She sent me a personalized video walkaround before I came in, which is what got me to the dealership in the first place. solid experience overall. She sent me a personalized video walkaround before I came in, which is what got me to the dealership in the first place. Everything she showed matched what I saw in person, which built a lot of confidence upfront. In person, she was easy to work with, not pushy, and kept things moving. No games, clear communication, and the pricing felt fair with no surprises. The only downside was the wait for finance—it took a while—and the process itself felt a bit longer than it needed to be. It would be great if more of the paperwork could be handled remotely. Overall, this was one of the easiest car-buying experiences I’ve had. There are definitely some slimy dealerships out there, and this wasn’t one of them. If you’re going here, ask for Becky. More
by redder-cubit.8v
Employees Worked With
Becky
December 14, 2025
I e asked numerous times to have a dummy light looked at when I schedule my appointment, done this online then had to call the dealership to make sure they could…still is not fixed. I asked for Mobil 1 syn when I schedule my appointment, done this online then had to call the dealership to make sure they could…still is not fixed. I asked for Mobil 1 synthetic oil and they put the GM oil in it…probably won’t be back…I’ve given them numerous opportunities to do it. More
by ccbrown1968
Employees Worked With
Holley Anderson
February 13, 2025
Joey Bada Bing and the sales team treated me with the utmost respect ever! I had a good idea what I wanted but I wasn't sure on pricing and the year that I needed. The team pulled everything together tha utmost respect ever! I had a good idea what I wanted but I wasn't sure on pricing and the year that I needed. The team pulled everything together that met he criteria I was looking for! It was so grateful for someone that actually listened to my wants and needs and delivered world class service, this is something that I absolutely treasure thank you so much for such a wonderful experience! I highly recommend them, you will not be disappointed! I also find that so many people tend to write about negative experiences but rarely rave about their great experiences so that's what I'm doing I'm reading about my great experience! More
by Krissy
Employees Worked With
Joey
December 12, 2024
The absolute worst and most unethical dealership. Do yourself a favor get a price from them but buy elsewhere. In my situation I would not agree to a non-refundable deposit as in my mind this is ju Do yourself a favor get a price from them but buy elsewhere. In my situation I would not agree to a non-refundable deposit as in my mind this is just nuts, so if the car sell before I get there it sells. Happy to put a refundable deposit down; but not a non-refundable one. Spoke with the salesman Joe on a Monday evening telling him I am driving out first thing Tuesday morning and sent him a copy of the funds from the bank which had the vehicle VIN and EFT instructions so they knew this was a real deal. He says great and set an appoint up for first thing Wednesday morning at 8:30am. Then on Tuesday evening at 5:30pm (while I am driving there) I get a call from Joe saying the car is sold. Not happy I made the long drive for nothing, but it is what it is. On Wednesday I get a call from Ryan the sales manager and he is telling me they are sorry the vehicle sold on Monday, I said Monday? He said yes it sold Monday. When I asked why Joe did not inform me of this when I spoke to him Monday evening prior to me driving down, he said they unfortunately just dropped the ball and apologized. What I believe happened is that they wanted to me to drive all the way out to try to get me in another vehicle. What a waste of time and fees on hotel and gas, etc. I would NEVER do business with a Jerry Seiner dealership. Good news is that I found the same vehicle with a few more options at a better price, with a lifetime powertrain warranty from another dealership. Everything happens for a reason, but be aware of these clowns and their shenanigans. More
by Ram buyer
Employees Worked With
Joe Isola, Ryan M
October 08, 2024
I took my truck in for an oil change and tire rotation. I was quoted "around $100" for the service. They did not give me a written quote. My bill came to $138.01 and I questioned why the bill was more than I was quoted "around $100" for the service. They did not give me a written quote. My bill came to $138.01 and I questioned why the bill was more than around $100 and the young lady at the checkout said that my truck took 8 quarts of oil instead of six. That did not account for the $38 difference, but I let it go. A couple days later I got my credit card statement and saw I was charged $142.15, so I called the service advisor, Violet Silver. She said that I was charged the additional $4.14 because they have a 3% charge for credit card payments. I would have been fine with that, but I was not told about the charge, nor did I receive or was I offered a receipt for my credit card charge. When I suggested that they should have offered a receipt and told me about the additional charge, Violet got snarky and said that there were signs at the checkout indicating the additional charge and if I didn't read it, they can't do anything about it. The customer service at Jerry Seiner's Service department has much to be desired. More
by gecclesbusiness
Employees Worked With
Violet Silver
September 22, 2024
I love working with Mary and all the employees. I did not like the dealer or industry culture of trying have a long closing experience to include extra add ons to the financing . I might consider I did not like the dealer or industry culture of trying have a long closing experience to include extra add ons to the financing . I might consider but a car here again only if I can pay cash with trade in. I don’t agree with sitting in the closing office for one sales pitch after another. The employees are great but the practice of hard sales pitches for extras will not work with me in the future. I had the same experience with Mercedes— I am a busy person and a ten minute closing period makes more sense- I love the staff-I will never use the dealer to get financing ever again. More
by garyf
Employees Worked With
Mary and the closer
