60 Reviews of Jenkins Mazda - Service Center
We bought my wife a Two year old Chevy Silverado 2500 HD diesel for $50,000 we told them when we bought it that the air conditioning wasn’t working correctly they told me it was in my head that I should pus diesel for $50,000 we told them when we bought it that the air conditioning wasn’t working correctly they told me it was in my head that I should push the recirculation button on the dash which of course was a lie. I have since sent two letters to them they ignored both letters today I spent $1500 to get the air conditioning fixed on the truck, stay as far away from these crooked liars as possible. Sent from my iPad More
RUN TO JENKINS MAZDA service center! !! I recommend it 1000000X over and it will be my new dealership of choice! There are not enough stars that I can give Katelyn and Justin at the Je !! I recommend it 1000000X over and it will be my new dealership of choice! There are not enough stars that I can give Katelyn and Justin at the Jenkins Mazda service center!!!! I normally handle everything with my Mazda but service with my ABS, I needed some help. After having a HORRIBLE experience with Mazda in Gainesville. I called Katelyn, and she got me in ASAP. She made me feel like all my thoughts were valid and told me everything was going to be ok. I truly felt so taken care of at Jenkins. A complete 180 from the Gainesville experience. When I got to the dealership, I spoke with Justin about all the information I had collected before arriving and NEVER once did I feel put down. He took all the information I had and made sure to keep me updated as things progressed. I never felt pressured and was fully informed the whole time! Thank you, Katelyn and Justin, for taking away my dealership fear! More
I absolutely enjoyed this purchase process because of the lady I worked with. She is very knowledgeable and patient. lady I worked with. She is very knowledgeable and patient. More
I was fraudulently sold tires with no warranty. They hid it from me and gave me zero options. When I repeatedly asked for the paperwork on the tires, Steve wrote a “warranty” on the back of a busin They hid it from me and gave me zero options. When I repeatedly asked for the paperwork on the tires, Steve wrote a “warranty” on the back of a business card. What a joke. Neither Steve nor Jim Bronson at Jenkins Mazda will respond to email or call me back. Is this really how you treat customers? Especially when I spent over $2k there! Please respond!! More
Brought my car in for a recall fix. The service center let the car leave the dealership after the repair with a check engine light on. There was no check light on when we dropped the c The service center let the car leave the dealership after the repair with a check engine light on. There was no check light on when we dropped the car off for . I got the ol " well that light wasn't on when we gave the car back to you" when I called to complain. I'm writing this review from the dealership while they "scan" the trouble code. More
The service is always awesome ! You feel at home when you’re there. Everyone knows everyone, the environment is welcoming and I highly recommend this dealership ! You feel at home when you’re there. Everyone knows everyone, the environment is welcoming and I highly recommend this dealership ! More

Sheriff is the best! She deserves a 10. Jenkins Mazda is so friendly and helpful. so friendly and helpful. More
The absolute best service experience I have ever had a car dealership. The service advisors were professional, courteous, and went above and beyond in all phases of the repairs being made. Because of this car dealership. The service advisors were professional, courteous, and went above and beyond in all phases of the repairs being made. Because of this outstanding service, I had a new battery installed and front and rear brakes replaced on top of the original work being done in addition to the original work being done. I highly recommend Jenkins Mazda to everyone. More
The best service ever received from e dealership. The shop Forman Steve was very friendly and professional. Great place to get honest work, thank you. shop Forman Steve was very friendly and professional. Great place to get honest work, thank you. More
Always great service! Timely, knowledgeable and affordable service for my Mazda CX 5. Katelyn goes out of her way to be accommodating. Would recommend this service dept. h Timely, knowledgeable and affordable service for my Mazda CX 5. Katelyn goes out of her way to be accommodating. Would recommend this service dept. highly. Most likely, the best dealer service department I've ever dealt with. More