Jenkins Hyundai of Jacksonville

I reached out to this dealership looking to purchase a palisade calligraphy. I was put through to the GM Phil Barber. Whose approach to selling a vehicle was to be inattentive, uninterested, unhelpful, un palisade calligraphy. I was put through to the GM Phil Barber. Whose approach to selling a vehicle was to be inattentive, uninterested, unhelpful, uninformed, and less focused on providing information about the vehicle than he was on speaking in a careless, rude and condescending manner. His tactic was to misinform me, push a Hyundai dealer service package as preemptory for purchase from the dealer, to tack on another 2k+ to already hyper-inflated price gouging being practiced by his dealer. Phil, your approach lacked respect, honesty, integrity, clarity. It wasn’t informative or educational. Customer education adds value and customer retention. I’m guessing your ownership isn’t interested in that. Phil this is 2023 I don’t need luck to find a vehicle I can purchase one online anywhere across the country where they have plenty of inventory and are willing to negotiate and value their customers and repeat Hyundai buyer. More

Our salesperson, Dennis, was great to work with. Financing was easy to complete. Post-sale follow-up was prompt and courteous. Financing was easy to complete. Post-sale follow-up was prompt and courteous. More

The Service Department is Awesome! ! They took me where I needed to go while they were changing my oil and came back and got me. They are very nice and I got some shopping done whil ! They took me where I needed to go while they were changing my oil and came back and got me. They are very nice and I got some shopping done while I waited. More

Even though Nadija wasn't my sales person she was so extremely professional, courteous and helpful on more than one occasion I mistook her for the Customer Relations person. extremely professional, courteous and helpful on more than one occasion I mistook her for the Customer Relations person. More

The sales team here was absolutely amazing! Drew helped me as a first time buyer, I originally went in for a used car but he was able to get me into my first brand new vehicle with an amazing i Drew helped me as a first time buyer, I originally went in for a used car but he was able to get me into my first brand new vehicle with an amazing interest rate and even aided in setting up insurance for it. Orchid was incredibly kind and showed me around to service, how to find the right people I need if I have questions and anything else I needed. I'm so thankful for the team here and their wonderful customer service. I'm glad my older sister, Tiffany , who loves hyundai cars introduced me to Jenkins hyundai because I never want to go anywhere else! Thank you! More

Dealership was great, finance department was great, no issues at all. Other employees were professional and responsive while I walked around waiting on my paperwork. issues at all. Other employees were professional and responsive while I walked around waiting on my paperwork. More

Great service! Waited for the vehicle to get oil changed and it was delivered on time as promised. Waited for the vehicle to get oil changed and it was delivered on time as promised. More

All employees went out of their way to provide information and make sure I was comfortable as I waited for my car. information and make sure I was comfortable as I waited for my car. More

Very knowledgeable and was very helpful, he answered all our questions and concerns we had. our questions and concerns we had. More

My car broke down on the way to Savannah. We got towed to Jenkins, and Zach went out of his way to fit us in and get us back on the road and just hours. What could have been a really extended We got towed to Jenkins, and Zach went out of his way to fit us in and get us back on the road and just hours. What could have been a really extended and complicated experience, was boiled down to just a few hours wait. Service couldn’t have been any better..!!! Thanks Zach and Jenkins! God bless you all! More