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Jenkins Hyundai of Jacksonville
Jacksonville, FL
404 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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404 Reviews of Jenkins Hyundai of Jacksonville
May 06, 2024
They would not sell us the new vehicle at mrsp value and not just the new vehicle even older model they were adding $5,000 more claiming it was extra fees added! They also were very insisted on starting the not just the new vehicle even older model they were adding $5,000 more claiming it was extra fees added! They also were very insisted on starting the paperwork and signing them. We end up purchasing the vehicle somewhere else.Watch out shopping from them!!! More
by Ams
Employees Worked With
Robert Alexander, Brian Livingston
March 19, 2024
This is the most dishonest and lazy dealership you can fine. The employees are also very crooked people. Zeke, Tammy barker and the other Tammy are Horrible people to work with and they simple do not ca fine. The employees are also very crooked people. Zeke, Tammy barker and the other Tammy are Horrible people to work with and they simple do not care for there jobs or there customers. They significantly over charge for simple work and they don’t paid out if they damage your vehicle. I would never bring my business back to such a corrupt place. More
by Tarry tool
Employees Worked With
Tammy Barker
December 23, 2023
She does not make any effort to solve the problems. In fact, she tries to bore you by creating a deadlock. I hope she encounters more than what she does to her customers In fact, she tries to bore you by creating a deadlock. I hope she encounters more than what she does to her customers More
by Mtuncay
Employees Worked With
Phil Barber
October 07, 2023
Contacted general manager as a last resort after no response to several attempts to communicate my disssatiscation. Service experience was not good. The problem was known and the solution was routin response to several attempts to communicate my disssatiscation. Service experience was not good. The problem was known and the solution was routine. Had appt at 8am but was unable to pick up car til next day. Got runaround all day as to why the delay. One excuse after another. One service issue was ignored (I had a problem with my fob and they told me it was ok). Problem continued. Finally took fob to a battery store at the suggestion of a friend and all it needed was a battery. Service employees did not react positively to my complaints and made me feel that it was my fault and that I was unreasonable and just a chronic complainer. Would never visit this dealer for service or to buy a car (which I will probably do in the next 6-12 months). Love my Hyundai but may change to another make. More
by nancywhitmire
Employees Worked With
Phil Barber
September 23, 2023
Grayson is a delightful young man on a mission to begin his sales career. His enthusiasm for the automobile business is infectious, and makes buying a vehicle through him a delight. His mentor, OB, did a his sales career. His enthusiasm for the automobile business is infectious, and makes buying a vehicle through him a delight. His mentor, OB, did a good job supervising our negotiation and helping complete the sales transaction. We purchased a 2023 Santa Fe SEL in Shimmering Silver and are (so far) very pleased with it. Mr. Frick is going to do well with the Jenkins organization, I just know it. More
by Arthur P
Employees Worked With
Josh Toney, Orchid Benjamin, Oberto Munoz, Grayson Frick
September 20, 2023
Dennoven Commons was easy to work with and his knowledge of the vehicle we purchased was very good. We would recommend Dennoven for your future purchase of a Hyundai. of the vehicle we purchased was very good. We would recommend Dennoven for your future purchase of a Hyundai. More
by Krsheldon1
Employees Worked With
Dennovan Commons
September 13, 2023
Purchased my 2022 Hyundai Kona from Jenkins Hyundai. Visited the service department 9/11 due to extreme overheating of my engine. Was told this is a KNOWN valve issue and it would not be able to be corr Visited the service department 9/11 due to extreme overheating of my engine. Was told this is a KNOWN valve issue and it would not be able to be corrected until the 20th. This is my only vehicle. Was told if I could leave it, it could be completed in 2 days,, I agreed this would work for me. Was then told, I am UNABLE to leave it because there is no room due to construction to the parking lot and his inventory is taking up ALL spaces. Requested a COURTESY car. Was told there were none available (though he never looked up anything) Was then told he could possibly comp a car from a car rental company, but then stated he wouldn’t do that either because he MAY not be able to get fully reimbursed. I explained I am a single mother and need reliable SAFE transportation. He then told me to just drive it…and offered me the Hyundai Roadside Assistance number if I broke down….My family has purchased Hyundai since 1988…but 2022, looks like the last year for me and my family. More
by kescobar400
Employees Worked With
Shawn
