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Jenkins Hyundai of Jacksonville

Jacksonville, FL

4.0
404 Reviews

11107 Atlantic Blvd.

Jacksonville, FL

32225

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404 Reviews of Jenkins Hyundai of Jacksonville

May 06, 2024

They would not sell us the new vehicle at mrsp value and not just the new vehicle even older model they were adding $5,000 more claiming it was extra fees added! They also were very insisted on starting the More

by Ams
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Robert Alexander, Brian Livingston
May 09, 2024 -

Jenkins Hyundai of Jacksonville responded

We are sorry to hear about your experience at Jenkins Hyundai of Jacksonville. We strive to provide transparent pricing and exceptional customer service. We apologize for any confusion and hope you found a vehicle that meets your needs. Thank you for sharing your feedback.

April 15, 2024

Dennovan Commons was knowledgeable of the car I bought and was very easy to work with! More

by dalton
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josh Toney, Dennovan Commons
May 13, 2024 -

Jenkins Hyundai of Jacksonville responded

We're overjoyed to hear that Dennovan Commons was knowledgeable and easy to work with! Thank you for choosing Jenkins Hyundai of Jacksonville.

March 19, 2024

This is the most dishonest and lazy dealership you can fine. The employees are also very crooked people. Zeke, Tammy barker and the other Tammy are Horrible people to work with and they simple do not ca More

by Tarry tool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tammy Barker
December 23, 2023

She does not make any effort to solve the problems. In fact, she tries to bore you by creating a deadlock. I hope she encounters more than what she does to her customers More

by Mtuncay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Phil Barber
October 07, 2023

Contacted general manager as a last resort after no response to several attempts to communicate my disssatiscation. Service experience was not good. The problem was known and the solution was routin More

by nancywhitmire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phil Barber
September 23, 2023

Grayson is a delightful young man on a mission to begin his sales career. His enthusiasm for the automobile business is infectious, and makes buying a vehicle through him a delight. His mentor, OB, did a More

by Arthur P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Toney, Orchid Benjamin, Oberto Munoz, Grayson Frick
Sep 25, 2023 -

Jenkins Hyundai of Jacksonville responded

Arthur, Thank you so much for the great review about Grayson and the rest of our team. We are happy to hear that you are happy with your brand new 2023 Santa Fe Sel. Welcome to the Jenkins Family!

September 20, 2023

Dennoven Commons was easy to work with and his knowledge of the vehicle we purchased was very good. We would recommend Dennoven for your future purchase of a Hyundai. More

by Krsheldon1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennovan Commons
Sep 20, 2023 -

Jenkins Hyundai of Jacksonville responded

Thank you for taking the time to share your experience with us!

September 16, 2023

All employees I spoke with were nice and respectful. My car was serviced in a well and timely manner More

by Chloe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadija Demic, Kalee Harden
Sep 19, 2023 -

Jenkins Hyundai of Jacksonville responded

Chloe, Thank you for the 5-star review and your support!

September 13, 2023

Purchased my 2022 Hyundai Kona from Jenkins Hyundai. Visited the service department 9/11 due to extreme overheating of my engine. Was told this is a KNOWN valve issue and it would not be able to be corr More

by kescobar400
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn
Sep 14, 2023 -

Jenkins Hyundai of Jacksonville responded

Your negative experience is concerning to me. We pride ourselves on excellent customer service, and I sincerely apologize for the situation you experienced. I have forwarded your complaint to the service manager Frank.

August 23, 2023

Terrific low pressure, most informative salesperson. Excellent personality and knowledgable. Very positive car buying experience More

by dockristol
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Rouss
Aug 24, 2023 -

Jenkins Hyundai of Jacksonville responded

Thank you for choosing us for your purchase and for the 5-star review!

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