Jeffrey Kia

Terrible experience I wanted to put this out there for people who read reviews like I did before coming here. I thought with a high rating it would be a good experience I wanted to put this out there for people who read reviews like I did before coming here. I thought with a high rating it would be a good experience but it was literally the worst. My rep and their sales manager have left since I purchased my vehicle less than 30 days ago and I'm sure it relates to their manager Andy who likes to seem like everything is wonderful when it's not. He blatantly lied to me on the phone and then told me in person that he was sorry for what I thought I heard to cover himself. We ended up getting our car after fighting with them for over a week but now we cannot get our payment booklet because they messed up vin numbers and tried to blame my insurance agent who has called them herself multiple times to correct it. We have left messages and called multiple times to resolve so we can pay our car note and they keep brushing us off. I wish I would have walked out and went some where else after the very first time going there. Please save yourself the headache and go some where they value the relationship with the customer. More

Finally found steering issue You were finally able to find the steering issue with my car but I did not see your safety inspection of the as stated on the wall Over all I was sa You were finally able to find the steering issue with my car but I did not see your safety inspection of the as stated on the wall Over all I was satisfied with my service More

Maintenance In at appointment time. Service rep got things going quickly. Work done and reportrd to me sbout various checks. Was pleased with service and lrngth In at appointment time. Service rep got things going quickly. Work done and reportrd to me sbout various checks. Was pleased with service and lrngth of visit. More

Jeff was AWESOME! I recently leased and purchased two vehicles. Jeff made the whole experience seamless for me. One car was a HONDA and the other a KIA. He helped me I recently leased and purchased two vehicles. Jeff made the whole experience seamless for me. One car was a HONDA and the other a KIA. He helped me with both, even though he was in the HONDA area of the dealership. I would recommend Jeff and this dealership! More

it was pleasant they took their time trying to resolve the issue's, so that we wouldn't have to bring it back in for the same reason. we now understand how the emerge they took their time trying to resolve the issue's, so that we wouldn't have to bring it back in for the same reason. we now understand how the emergency braking system. More

Got the job done Oil change was completed with no problem, fast paced work no long wait today. Appointment time worked with my schedule. Will go back very soon. Oil change was completed with no problem, fast paced work no long wait today. Appointment time worked with my schedule. Will go back very soon. More

MLK Day - Oil change Great service and I didn't wait too long. It was a little bit cold in the waiting area by the windows. Also there were no brochures for the Sportage o Great service and I didn't wait too long. It was a little bit cold in the waiting area by the windows. Also there were no brochures for the Sportage or Sorrento! More

I brought a new Kia Forte Ms. Loretta I was very happy with my salesman Brian McIntyre, he helped me make the right decision on purchasing my new car. I have always recommende Ms. Loretta I was very happy with my salesman Brian McIntyre, he helped me make the right decision on purchasing my new car. I have always recommended Jeffrey Kia to all the people I know who wants to buy a car. Thank you so much More

Great Service It's all ways great service. We live in Farmington Hills, MI 32 miles from Jeffrey Kia. It's worthy coming. The services all way a smile and you're co It's all ways great service. We live in Farmington Hills, MI 32 miles from Jeffrey Kia. It's worthy coming. The services all way a smile and you're comfortable. I'm Disability, I need a walker, so the service worker all way Drive my car to a Disability ramp. The waiting room is up-stair they have a ramp but it's walking for me, my knees is really bad. The Clerk all way comes up-stair and get my visa or money. The people in the Jeffrey Kia is the best service ever.... I'll think it's for family lolol GREAT SERVICE!!!! More

Needed a lease Everyone from sales to the management was very helpful. We walked out with a new car within hours. We would strongly recommend this Kia dealership. Everyone from sales to the management was very helpful. We walked out with a new car within hours. We would strongly recommend this Kia dealership. More