
Jeffrey Honda
Roseville, MI
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499 Reviews of Jeffrey Honda
Staff is ALWAYS friendly every time I come in. They also stick to their word regarding service time: if they say 30 minutes, its almost always right around that time, if its any longer they make sure to com stick to their word regarding service time: if they say 30 minutes, its almost always right around that time, if its any longer they make sure to communicate that. They also go above and beyond to make sure they satisfy the customer: Little extra things I need fixed on my car, they do without hesitation. Super friendly:) More
Went to Jeffrey Honda for an oil change, talked to someone right away, the car was done in the time he promised me, we always get our cars serviced there. Also purchased our cars there. Service are someone right away, the car was done in the time he promised me, we always get our cars serviced there. Also purchased our cars there. Service area is clean and efficient. Waiting area is also quite nice, coffee and restrooms are close. More
The service department was great all the way around. I got a good price for the work that was done. It is good to be able to trust a dealership againg without any fear of being ripped off. Gil is doing a got a good price for the work that was done. It is good to be able to trust a dealership againg without any fear of being ripped off. Gil is doing a great job. Thank you and I will always have my honda serviced at this location. More
The gentlemen at the service desk (Gil - can't remember the other gentleman's name) are very friendly and sociable people who make you feel a part of the family. The work done on my vehicle is always outs the other gentleman's name) are very friendly and sociable people who make you feel a part of the family. The work done on my vehicle is always outstanding. The best customer service possible is ALWAYS provided. More
Gil Ibarra is, by far, the best service manager I have seen in 20+ years of car ownership. Not only is he friendly and effusive, he knows his craft and comes across as completely honest and believeable. seen in 20+ years of car ownership. Not only is he friendly and effusive, he knows his craft and comes across as completely honest and believeable. He even asked me if I needed workspace to use my computer while I waited for the service job to get finished. Will return here again and again. More
I was quite surprised at how quickly my car was ready. I was expecting a couple hours. This gave me more time to do some shopping as I was going out of town that week-end. And since you had already washed was expecting a couple hours. This gave me more time to do some shopping as I was going out of town that week-end. And since you had already washed it, that was another thing I didn't have to do. I was ready for the road. More
I purchased two Hondas (Accord and Odyssey) from Jeffrey ten years ago and have had them serviced at Jeffrey all this time. All of most of this time I have worked with Gill Ibarra. He is a fine service ten years ago and have had them serviced at Jeffrey all this time. All of most of this time I have worked with Gill Ibarra. He is a fine service rep. Always gives good advice and I trust him. Work is done on time. And when a problem is fixed by the service techs it stays fixed. I have never felt that I have been ripped off on a repair. I would trade these Hondas in and get newer models EXCEPT that they run as well as the day I bought them ten years ago -- thanks to except servicing and repair -- so I can't bring myself to part with them. More
I was very pleased with the work performed by the service department. I am not very happy with the front brakes on my 2006 Honda CRV. I have had problems with the front brakes since about 16K miles and it h department. I am not very happy with the front brakes on my 2006 Honda CRV. I have had problems with the front brakes since about 16K miles and it has never gone away. I hope that the new CRVs have a different front braking system. I had all my service on my CRV done at Jeffery and I am please with the service. More
Came in for an oil change and fine point inspection. The staff was very nice and informative. Will continue to come here for service. Only complaint was that I brought in a coupon that was mailed to me from staff was very nice and informative. Will continue to come here for service. Only complaint was that I brought in a coupon that was mailed to me from Jeffrey stating oil change for $29. I guess the FINE print was that it is only for standard oil change, not synthetic oil. I will still have the oil changes done here but the FINE print should be a little BIGGER and don't send coupons out that won't work with my car. I signed up for email coupons and hope to see them come in but not swamping my inbox. More
Very though at Jeffrey explaining service performed. And also important is the service advisor not only signs in the vehicle but also is there when payment is made and consumer is directed to where the vehi also important is the service advisor not only signs in the vehicle but also is there when payment is made and consumer is directed to where the vehicle is parked. Thanks, JEFFREY, for job well done. More