
Jeffrey Honda
Roseville, MI
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499 Reviews of Jeffrey Honda
We have been customers at Jeffrey Honda for 13 years, with two vehicles purchased and serviced through the dealership. At every service visit we have experienced fantastic customer service as well as qu with two vehicles purchased and serviced through the dealership. At every service visit we have experienced fantastic customer service as well as quality workmanship on our vehicles. As with any auto repair, cost is a factor, but we feel confident with every maintenance and repair received from Jeffrey Honda. More
I was given an appointment on the same day I called. The quality of work was outstanding. The good feeling that I regularly get from the service department and the ongoing friendship from Randy (sales)r go quality of work was outstanding. The good feeling that I regularly get from the service department and the ongoing friendship from Randy (sales)r go a long way in my decision for my next car purchase. More
Even though I needed service on the day after a holiday weekend, they were able to get me in at my convenience! They were very busy, as evidenced by the very packed waiting room. weekend, they were able to get me in at my convenience! They were very busy, as evidenced by the very packed waiting room. More
when i came in for an oil change # weeks ago , i was told by an employee that my rear brakes had only 20% left amd needed replacing. I took a day off work to come get it done only to have Gil call me to say by an employee that my rear brakes had only 20% left amd needed replacing. I took a day off work to come get it done only to have Gil call me to say that my brakes are fine and dont need replacing. While Gils honesty was appreciated that means someone else wasnt!! Randy has been a great salesman to me but this incident has me wondering about the integrity at Jeffrey. I would appreciate your response. More
This dealership, especially the service department and Gilhave been very good in maintaining and explaining in complete detail with what needs to be done and the approximate cost, to both my 2006 Honda CR Gilhave been very good in maintaining and explaining in complete detail with what needs to be done and the approximate cost, to both my 2006 Honda CRV, when I first started to come here for service, and now with my 2010 Honda CRV. More
My wife took the van in earlier than our appointment because she had other things she needed to get done. The service department got her in immediately and had the van done very quickly while she waited because she had other things she needed to get done. The service department got her in immediately and had the van done very quickly while she waited. She was very pleased with the service overall. More
I have always received great service at Jerrrey Honda, and as long as Gil Ibera is ther I always will. He is friendly, knowledgeable, and always willing to help in any way. I will happily bring my Honda and as long as Gil Ibera is ther I always will. He is friendly, knowledgeable, and always willing to help in any way. I will happily bring my Honda to Jeffrey for service every time I need any type of service, and will always purchase future Hondas from Jeffrey. More
Every time I come to get an oil change or anything, Mr. Gill is always helpful and courtous. The entire staff goes above and beyond. When I did encounter a problem, it was fixed immediately and with much Gill is always helpful and courtous. The entire staff goes above and beyond. When I did encounter a problem, it was fixed immediately and with much concern, my car was sitting after it was done with the oil change and I was never called for over 2.5 hours. I really appreciated the staff taking care of me so quickly when I brought it to the attention of a salesperson, that morning it was very busy, but I was compensated for the mix up. Things happen and when it was noticed, Mr. Gill took care of it right away. That was the only mishap that has happen and I have Nothing but high praises!!! Keep up the good work. More
The salesman that greeted me was pleasant. Ryan was pleasant. The cashier was pleasant. The overall experience was pleasant. I do not have 250 more words to say about this experience. I will comm pleasant. The cashier was pleasant. The overall experience was pleasant. I do not have 250 more words to say about this experience. I will comment on the tires. I was very disappointed that I needed snow tires for my 2009 Honda Civic. Cars should come with tires that are equipped to handle all types of weather. This is the first car since the 1970s that need snow tires in order to be driven safely in the winter. Driving in gear 2 does help. But I didn't read this in the manual until after I had had a bad experience. More