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Jeffrey Acura

Roseville, MI

4.8
258 Reviews

30800 Gratiot Avenue

Roseville, MI

48066

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258 Reviews of Jeffrey Acura

November 13, 2020

If I was ready to buy another car. I would choose Acura, just because the service department. The service and the employees are 100%. Thank You for great service! More

by Vee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
November 06, 2020

Good Work! I called and received a convenient time to arrive for an oil change. The work was performed timely and the review (by Brian) of items checked while the car was in for service is greatly appre More

by aksurace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian H.
November 02, 2020

Always appreciate the service I get at Jeffrey with my third MDX. Used a loaner yesterday which really helped me stay on schedule. I live about 45 minutes away and always try to combine my service appoi More

by lezlynne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian, Matt
October 19, 2020

Great process, glad I bought an Acura from Jeffrey! I would highly recommend the sales and management team. Love my MDX Hybrid, can’t wait to get to see the great MPG savings. More

by Shawn H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick and Sarah were awesome!
October 10, 2020

Repairs done fairly quickly and were explained completely. Service guy (Mark I believe), was very friendly. Night drop off worked well - hadn't done that in years. More

by dickstrad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
September 21, 2020

Sarah Kruger was a delight to work with. She was pleasant, informative AND NOT PUSHEY! I would strongly recommend her if you are looking for a new car. John More

by jmclean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Kruger
September 13, 2020

Everyone is courteous. No waiting when I arrive. Repairs are clearly explained. I was given a loaner to drive. Matt kept me informed of car repair progress More

by nancyburbach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt, Brian
July 23, 2020

Great service people, friendly and professionalisms #! Matt who works there knows the job so well. When it comes to fees for the job he always gave me a discount which is great!# More

by Randy
Recommend Dealer
Yes
Employees Worked With
Matt
July 23, 2020

Awesome... we love the service department. Matt and his team are on top of things! Always professional they go out of there way to please! More

by Pcilia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt in service
July 19, 2020

Matt really took the time to help me understand that my car is functioning good and as it should. Phenomenal Service. This is the second time going to Jeffrey Acura and it’s not close by to me.. around 40 More

by John R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt from Service
Jul 23, 2020 -

Jeffrey Acura responded

John, thank you for choosing Jeffrey Acura for your service needs. We're glad to hear Matt helped in providing a positive experience. We'll see you next time!

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