Jeffrey Acura

I bring my MDX here for service for the last two years and Shakira has been my service advisor for all that time. She is always very good but recently she outdid even herself which is a very high bar. S and Shakira has been my service advisor for all that time. She is always very good but recently she outdid even herself which is a very high bar. She worked very diligently to help figure what was going on with my car and worked the phones to be sure if I was still covered under the precision certified pre owned warranty. All the while maintaining excellent communication and a very positive winning attitude. If I was opening a business I would offer her twice what she is making to come work for me. Best customer service experience I can remember in the last 40 years! More

I found that bringing my car in for an oil change and tire rotation was a smooth and efficient experience. tire rotation was a smooth and efficient experience. More

My salesman Joseph Washington was extremely helpful and proficient in seeing me through my lease transition. He was patient and empathetic. Handled the majority of my paperwork without me being present. proficient in seeing me through my lease transition. He was patient and empathetic. Handled the majority of my paperwork without me being present. He was able to quickly find me a car that I wanted. He is a valuable asset to Jeffrey Nissan. This is at least my 5th purchase with him as my salesman. He's a pleasure to work with. Both he and Michael Cho were very thorough in explaining everything I needed to know about my new purchase. They exhibited great teamwork, during the process. Even after the purchase, they both have been easily assessable for questions, concerns., and demonstrations. Even in the service department, Aaron and Shakira were very helpful and answered my questions without hesitation. I'm very happy with my purchase and thankful I stayed with the Jeffrey Group. More

Everything went well. Employees helpful and courteous. Went in for an oil change and work was explained well along with a question that I had. Employees helpful and courteous. Went in for an oil change and work was explained well along with a question that I had. More

In and out oil changes. Great team & prompt service. The team is knowledgeable & courteous from start to finish. Great team & prompt service. The team is knowledgeable & courteous from start to finish. More

Great service! Will definitely come back. Thank you for your professionalism and good communication with customers. Will definitely come back. Thank you for your professionalism and good communication with customers. More

Great info! Thanks for explaining my extended warranty question and questions about phone sinking with the car. Thanks for explaining my extended warranty question and questions about phone sinking with the car. More

The experience was professional and efficient. The fact that they were able to accomplish the sale while I was in Arizona and deliver the new vehicle and remove my old one from my garage in Michig The fact that they were able to accomplish the sale while I was in Arizona and deliver the new vehicle and remove my old one from my garage in Michigan was incredible and very much appreciated. More

First off everyone at the dealership was very courteous and professional. My salesman did an excellent job showing the vehicle and making the purchase process a smooth one. I also appreciate the personal c and professional. My salesman did an excellent job showing the vehicle and making the purchase process a smooth one. I also appreciate the personal communication even after the deal was done. More

Mike was very knowledgeable and wonderful to work with. He is patient and not pushy. Love our experience and strongly recommend Mike! He is patient and not pushy. Love our experience and strongly recommend Mike! More