Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jeffrey Acura
Roseville, MI
265 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
265 Reviews of Jeffrey Acura
March 22, 2022
My rating is based on my experience with the Acura Service team! I became a loyal customer based on how the Jeffrey Service Team takes care of my vehicle and keeps me informed on all maintenance visi Service team! I became a loyal customer based on how the Jeffrey Service Team takes care of my vehicle and keeps me informed on all maintenance visits!! They are professional, precise, and efficient!! More
by kibainc4
Employees Worked With
Brian Hopkins, Matt Smith
March 19, 2022
We have always had great service experiences due to Matt and his team at Jeffrey! Matt is very professional, courteous, knowledgable, friendly, and goes out of his way to take care of us! Jeffrey is fortu and his team at Jeffrey! Matt is very professional, courteous, knowledgable, friendly, and goes out of his way to take care of us! Jeffrey is fortunate to have Matt as their service manager. He is the reason we keep coming back to Jeffrey Acura! Michael & Nancy More
by Nancy
Employees Worked With
Matt Smith, Matt Smith
March 03, 2022
Great service! Always accommodating and explains service needs well. Convenient, clean and always treat me with the upmost respect. Always accommodating and explains service needs well. Convenient, clean and always treat me with the upmost respect. More
by lockmanfamily
Employees Worked With
Brian Hopkins, Matt Smith
February 28, 2022
Over the past 28 years, my experience with the service department at Jeffrey Acura has always been exceptional. department at Jeffrey Acura has always been exceptional. More
by jbbmgb
Employees Worked With
Matt Smith (service), Mark (mechanic), Bill (supply), LeVar (porter), Brian Hopkins
January 20, 2022
Brian Hopkin's in service is great to work with! He takes the time to explain what the repair needed was, the complete costs which have been minor, and is able to get loaner car that works for my schedule. the time to explain what the repair needed was, the complete costs which have been minor, and is able to get loaner car that works for my schedule. Overall, this dealership goes above and beyond to excel in sales and service. I would have no problem having my wife go, without me, to pick out a new car. I know that they will treat her right! More
by marc
Employees Worked With
Brian Hopkins
January 11, 2022
Excellent service and I feel confident knowing my vehicle is handled with care. They take the time to answer my questions and I feel good when I leave that a trusted mechanic worked in my car too! is handled with care. They take the time to answer my questions and I feel good when I leave that a trusted mechanic worked in my car too! More
by paulettetvproducer
Employees Worked With
Brian Hopkins
December 15, 2021
In my almost 16 years of using Jeffrey Acura service, I have had excellent service- timely, accurate and honest. Matt Smith, now manager, has been beyond exemplary! have had excellent service- timely, accurate and honest. Matt Smith, now manager, has been beyond exemplary! More
by marveadams
Employees Worked With
Matt Smith -manager of Acura service- he has always been exemplary!
November 21, 2021
After several Acuras and several visits to the Service Department, always a professional, friendly and competent experience. Thank you Matt and Brian, Always great to see you. Department, always a professional, friendly and competent experience. Thank you Matt and Brian, Always great to see you. More
by rcalam
Employees Worked With
Matt, Brian
