
Jeffrey Acura
Roseville, MI
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265 Reviews of Jeffrey Acura
Satisfied again.. The service advisors (Matt &Todd) are excellent. Very knowledgeable. Very accommodating. I’ve been to the Troy Acura shop and was a frequent custome The service advisors (Matt &Todd) are excellent. Very knowledgeable. Very accommodating. I’ve been to the Troy Acura shop and was a frequent customer to the Suburban Acura shop. It’s my experience with the advisors at Jeffrey Acura that has me driving across town to be serviced. Top notch. More
Fast, easy, friendly. Matt in service always have everything ready and waiting, the service department is very fast. They work together so when Todd had to answer my call, Matt in service always have everything ready and waiting, the service department is very fast. They work together so when Todd had to answer my call, he handled it on behalf of Matt. When I came in, it was seamless. Very good team and they make the customer #1. Lamar is one of the nicest people. Always cares about what you need, very kind, professional and super nice. Helps you with whatever you need. Together they are a great asset to Acura! Thank you! More
Excellent and fast I am never disappointed when I bring my car to Jeffrey Acura for service. Matt Smith ( service write-up mgr) greets me, checks the mileage and vin, an I am never disappointed when I bring my car to Jeffrey Acura for service. Matt Smith ( service write-up mgr) greets me, checks the mileage and vin, and gets me going. The service is fast, efficient and exceptional. I wouldn’t go anywhere else. More
Service Department Evaluation My wife and I have been coming to Jeffrey Acura for the last 13 years to service our Acuras. One can not ask for better service and respect from a ser My wife and I have been coming to Jeffrey Acura for the last 13 years to service our Acuras. One can not ask for better service and respect from a service department. Todd and Matt have never been anything less than super. Of note, if service is to take longer than what is usual, they will let you know and a loaner car will be offered. More
Matt is outstanding in service! Your service quality and performance makes me want to stick with the dealership, both with new car purchases and especially with service. Matt in serv Your service quality and performance makes me want to stick with the dealership, both with new car purchases and especially with service. Matt in service has been outstanding! People like him make you feel confident of the services that are provided and he tells the truth about the services that are needed for your vehicle with preventative maintenance. Matt also insures that the work completed by the mechanics is done properly. It is evident that Matt in service has a passion for what he is doing. I come back because of him! More
Great service!! Always explains everything that will be done with my vehicle. Advises what needs to be added to keep my vehicle running its best. Prices are always Always explains everything that will be done with my vehicle. Advises what needs to be added to keep my vehicle running its best. Prices are always fair. Very helpful!! More
Excellent service and staff The service manager Matt was awesome. He was able to quickly arrange for me to get a loaner car and when I arrived at the dealership the car was read The service manager Matt was awesome. He was able to quickly arrange for me to get a loaner car and when I arrived at the dealership the car was ready to go for me to be on my way to get to work on time. His staff was able to diagnose Quickly that I did not have a true electrical problem with my NSX. Matt was courteous and professional along the way. This dealership is awesome. I'll continue to take my car here for future service. More
Service is very good.cost of labor is high Explained to me well. Gave me a loaner.updated when it took longer.easy to get appointment.i am satisfied with the service.good service. I wound hesi Explained to me well. Gave me a loaner.updated when it took longer.easy to get appointment.i am satisfied with the service.good service. I wound hesitate to by another vehicle here. More
Always quick and easy service here! They are all so helpful and I always feel comfortable here like I am dealing with friends. I will absolutely recommend this place to everyone I know. They are all so helpful and I always feel comfortable here like I am dealing with friends. I will absolutely recommend this place to everyone I know. More
Everything is great and fast. I purchased Acura TSX from Jeffery Auto Group three years ago and always do the service at there. Everything is smooth and fast, and I have to say tha I purchased Acura TSX from Jeffery Auto Group three years ago and always do the service at there. Everything is smooth and fast, and I have to say that my experience at Jeffery Acura is always great. More