
Jeffrey Acura
Roseville, MI
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265 Reviews of Jeffrey Acura
Repairs I took my car in for mirror repair and when I returned I found my vehicle on a hoist. When I inquired about why my vehicle was up with the wheels off I took my car in for mirror repair and when I returned I found my vehicle on a hoist. When I inquired about why my vehicle was up with the wheels off, I was informed that when they were doing their point inspection, Mike noticed that my back brakes were worn down. Matt told me that he could not let me drive the car until my brakes were fixed. The repairs were on them because my vehicle is new. He put me in a loaner and I left. I really appreciated the attention and service I received. My vehicle was ready the next day! Thanks Matt More
Acura service Always service my Acura cars at Jeffrey Acura. I find exceptional service. I am informed on all details of what service will be performed and how lon Always service my Acura cars at Jeffrey Acura. I find exceptional service. I am informed on all details of what service will be performed and how long it will take. I trust their knowledge and experience. More
The Pros This dealership continues to rate high based on their continued professionalism in every aspect of how they do business. The Service Dept. led by Matt This dealership continues to rate high based on their continued professionalism in every aspect of how they do business. The Service Dept. led by Matt Smith is the best in the business. I've leased many vehicles from them and will continue to do so. More
Great Service Matthew, Service Advisor, couldn’t be any better! He listened to issues, took care of them all the 1st time and was so very kind. Excellent service an Matthew, Service Advisor, couldn’t be any better! He listened to issues, took care of them all the 1st time and was so very kind. Excellent service and a great experience! More
Service dept sells cars. The cars are great but the service at Jeffrey is what sells. My guess is that their level of service drives return customers. I’ve seen same customers The cars are great but the service at Jeffrey is what sells. My guess is that their level of service drives return customers. I’ve seen same customers there for 15 years. Btw had about 30 car years of various Acuras. Never had a repair. More
Great experience! They are all great and always very professional. They pickup my car from work and do my oil change. I would .rate them very highly. They are all great and always very professional. They pickup my car from work and do my oil change. I would .rate them very highly. More
Summer 2019 TLX This was my 7th consecutive Acura lease with Jeffrey Acura. I have found that the sale and service team to be consistently professional, timely, knowl This was my 7th consecutive Acura lease with Jeffrey Acura. I have found that the sale and service team to be consistently professional, timely, knowledgeable, and courteous. The sales representatives have all listened to my wants, needs, and timing, and they delivered. I have recommended Jeffrey and my sales representatives to my partners, and friends, and will continue to do so in the future More
Good Job This service was excellent.. it was professionally manages, time efficient, and the supply of a loner car was great.. There is nothing that I could co This service was excellent.. it was professionally manages, time efficient, and the supply of a loner car was great.. There is nothing that I could complain about, not even the price. More
Service Very happy with service reliable trust worth and very honest. I worked with Matt and he answered every question and helped me with my issues I will Very happy with service reliable trust worth and very honest. I worked with Matt and he answered every question and helped me with my issues I will go there again very recommendable More
Minor repairs. Acura provided the usual excellent service we've come to expect. From start to finish we were very satisfied, with the work done. In the future we ho Acura provided the usual excellent service we've come to expect. From start to finish we were very satisfied, with the work done. In the future we hope to purchase our fifth Acura from Jeffry Acura. More