Jeff Wyler Kings Nissan

Kings Nissan has zero customer integrity or even cares about their customers. Maybe I should have heed the warning when I heard that the GM is new and their sales people as well. Their tactics of baiting about their customers. Maybe I should have heed the warning when I heard that the GM is new and their sales people as well. Their tactics of baiting and switching their prices from the internet to retail and back and forth are confusing. They do not explain a thing and leave it very vague. Even after a purchase of a used car the GM (who called me back late) made no attempt to please a customer in any fashion (not even a car wash). PLEASE STAY AWAY FROM KINGS NISSAN. More

Our experience with Kings Nissan has been very negative. I just found this website, otherwise I would have written this review last year when we purchased our car from there. We should've left the day we w I just found this website, otherwise I would have written this review last year when we purchased our car from there. We should've left the day we went there to buy a car. The salesman we had was slow, confused and added an extra hour or two to our day by messing up the contract multiple times while he pecked at the keyboard. On top of that, they provided us with two separate estimates (one from the salesman and one from the sales manager that differed and they argued right in front of us). That should've been our sign to walk away. But sadly we didn't. We ended up purchasing a Rogue from Kings and while we love the car, it has no reflection on how we feel about this dealership. We have taken the car back to Kings MULTIPLE times for check ups and each time we've asked them to fix the rear window on the passenger side b/c it would stick and left some sort of permanent smear. We were told repeatedly that it was just some loose oil and it would fix itself... it NEVER did. It wasn't until we called and raised serious xxxx that they actually listened to us. Once we brought it in, they told us they'd need to order a part in... so we brought the car home and didn't hear anything for a couple weeks. It wasn't until we contacted them asking for any updates that they told us the part had already come in (thanks for the heads up, Kings) and we scheduled to come back in and have the window fixed. When we got the car back yes the window is fixed but now there is a warning light on in our car that says our tire pressure is too low- we've checked it multiple times but that's not the case.. they must've tripped some wires while repairing the window and we, yet again, have to bring our car back in to have it checked. If our car wasn't still under warranty there, believe me, we'd be going elsewhere to have our car repaired. PLEASE DO NOT GO TO KINGS NISSAN IF YOU'RE LOOKING FOR A NISSAN. THERE ARE SERVERAL OTHER NISSAN DEALERSHIPS IN THE AREA THAT ARE MUCH BETTER- TRUST US! More

We were looking for a new car and wanted to test drive an altima. We sattled on a 2 door altima and worked with the salesman Kelly to find one in our color and options. Meanwhile I had them look at our tr altima. We sattled on a 2 door altima and worked with the salesman Kelly to find one in our color and options. Meanwhile I had them look at our trade-in. We knew what our trade was worth from NADA and KBB and what their invoice would be by using our laptop and NADA. When they showed me their deal I couldn't believe it. There trade in value was $5000 under KBB and NADA and wanted us to pay $9000 with trade-in for the car. When I asked how they arrived at that price they brought up KBB on their computer. When I pointed out that they had left off that my truck was a diesel and according to KBB thats a $5000 increase, they would only raise the trade-in up $3000, Which still meant that with the $1000 rebate I would still owe them $6000 with my trade-in. Their price was full MSRP, taxes, and title minus trade-in and $1000 rebate. I explained to the manager that two other dealers had offered me full value for my trade that day and he occused me of lying. We got so pissed off that we left. We rechecked all our information, printed it out, and went to a different dealer the next morning! Castrucci Nissan at Dayton Automall. We showed Paul [manager] the information we had, told him what we would need for our trade-in and test drove a lot car while he worked up a deal and checked our trade-in. Working with Paul and Scott they found our car [same as Kings], worked up a deal for full value on our trade, $1500 rebate [$500 extra that Kings didn't know about or hid!], and dealer invoice price. This price was $7300 less then Kings first offer, and $4300 under Kings second offer! We bought the car and will highly reccomend their dealership. We will be going back to Kings Nissan [and taking car with us to show them] to talk to the head manager Belinda and letting her know how unhappy we are with their way of treating customers. We can't remember the manager we dealt with but they'll figure it out. WE HIGHLY RECCOMEND STAYING AWAY FROM kINGS NISSAN!!!! More