Jeff Wyler Hyundai of Beavercreek
Beavercreek, OH
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201 Reviews of Jeff Wyler Hyundai of Beavercreek
The service and attention the team at Hyundai in Beavercreek, Ohio consistently delivers to their customers is the barometer by which all other car dealerships should measure themselves by. Two mon Beavercreek, Ohio consistently delivers to their customers is the barometer by which all other car dealerships should measure themselves by. Two months ago, I totaled my car that I had leased from this dealership just two years ago. I walked in and sat with the finance manager Ozzie Rached who just hugged me said they would take care of me. Mike Lewis, unbelievably patient, spent hours helping me with multiple questions and concerns on three different occasions. I selected the exact car I wanted but decided to keep shopping for a few days and went to seven other dealerships in the Dayton area. Not one of them welcomed me they the people at Hyundai. I did find a few cars that I liked as well as the Hyundai I had previously selected, but the way I was treated left me fearful that I would not matter to them and my car and I would be treated like just another business customer. I did not have money for a down payment or even my first car payment. One of the Hyundai managers paid my first payment on my new car and I hate that I cannot remember his name! There was an entire team of people who worked and helped me, most whose names I cannot remember because I forgot to ask for their business cards. I felt supported every instant I was there and even though I had not filled out the survey within the first 30 days, they still continue to treat me like I am part of their family. More
We felt so well taken care of here. We had our newborn with us and Mike pulled some cars around to the back so we didn't have to get out in the cold with her. He is kind and detailed. O We had our newborn with us and Mike pulled some cars around to the back so we didn't have to get out in the cold with her. He is kind and detailed. Only focused on what we needed- didn't feel any pressure to upgrade or buy immediately. Very helpful! More
Very good dealership,Ask for Lance,he goes the extra mile to get you in a car with best possible deal! Everyone at this dealership is friendly, they work hard to satisfy their Customers. Customer Satisfacti to get you in a car with best possible deal! Everyone at this dealership is friendly, they work hard to satisfy their Customers. Customer Satisfaction is their goal ,demonstrated as a team. More
I arranged to have 3 locking lug nuts removed and replaced with 2 of my own and 1 they supplIed. NO LABOR charges were applied. The charge for 1 lug nut = $34.20. It seems every other Hyundai deale replaced with 2 of my own and 1 they supplIed. NO LABOR charges were applied. The charge for 1 lug nut = $34.20. It seems every other Hyundai dealership charges $11.71 for theirs. They said it's because corporate sets the pricing & they can't do anything about it - WHAT A RIP OFF - $19.49 MORE THAN ANY OTHER DEALER - never again will I go here - EVER More
Staff onsite was nice. They did follow through on one repair I asked for on a used vehicle. I was really impressed with service manager. Staff does not return calls in a ti They did follow through on one repair I asked for on a used vehicle. I was really impressed with service manager. Staff does not return calls in a timely manner. Took them 25 days to pay off my trade which I think is excessive. Initial trade appraisal was extremely low. Had to offer a competitive appraisal from another Wyler dealership for them to even get close. More
If I could take stars away I would. They are not a great dealership. I bought my used van from them in April 2024. By June/July the transmission went out. They had it 3 months "fixing" They are not a great dealership. I bought my used van from them in April 2024. By June/July the transmission went out. They had it 3 months "fixing" it. I got it back and it ran good for a couple months and the transmission went out again and they had it 3 months. Got it back on June 24, 2025 and I knew something wasn't right. On July 15th the transmission went out again. So in a year time the transmission has been out 3 times. The service department has been very helpful but the sales department is a joke. They refuse to help me. More
I bought a 2025 Hyundai Kona a couple months ago and I had a terrible experience at this dealership. I purchased a pre-owned car at the same dealership a month before I bought the 2025 Kona and that car w had a terrible experience at this dealership. I purchased a pre-owned car at the same dealership a month before I bought the 2025 Kona and that car was not thoroughly inspected. Had multiple issues with the vehicle and they lied about numerous things about the car. They are horrible to deal with and habitual liars. Do not buy from any Jeff Wyler dealership. I spent countless hours there just for them to screw me over. They never owned up to any of their mistakes and lies even when proof was shown that they made mistakes and lied. The general manager of the dealership told me if I left a bad review that he would take my free oil changes away and go in and change numbers around (whatever that means). They persuaded me into giving them a good review from the link Hyundai sent me via email in exchange for a first months car payment. The salesman asked to see my phone and he proceeded to give a good review on his and the dealership’s behalf. The salesman also told me that he wouldn’t not sell me car if I was going to give him and the dealership a bad review. More
Keelan took great care of me today. He was kind welcomed questions, offering clear answers. We'd talked via email and text prior to my arrival, helping make my time onsite quick. Every He was kind welcomed questions, offering clear answers. We'd talked via email and text prior to my arrival, helping make my time onsite quick. Everyone I encountered was friendly and supportive. I never felt pressured. It was an all around positive experience and fair sale. More
I bought (? ) my car on 11/29. The financing closed on 12/16. I left messages with sales, finance, the general manager, and corporate office trying to find out th ) my car on 11/29. The financing closed on 12/16. I left messages with sales, finance, the general manager, and corporate office trying to find out the status. I finally called the bank who informed me the financing was done. Not happy with the buying experience. More
Jim Morrison was fantastic! He explained and went over every detail when we were looking to buy our Palisade! He was patient, kind, and answered any questions we had. His commun He explained and went over every detail when we were looking to buy our Palisade! He was patient, kind, and answered any questions we had. His communication with us was excellent! He even followed up with us numerous times to see if we have any additional questions before or even after we purchased the vehicle. We highly recommend him to anyone who is looking to purchase a new car! He made the whole experience smooth and easy! Thank you Jim! More

