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Jeff Wyler Eastgate Auto Mall
Batavia, OH
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I bought my new Kia Forte from Jeff Wyler Eastgate and Tim Donnellon, and it was a great experience. From the first contact via email, Tim answered all of my questions quickly, honestly and professionall Tim Donnellon, and it was a great experience. From the first contact via email, Tim answered all of my questions quickly, honestly and professionally. Tim made the entire buying experience a pleasure. And the price beat the competition without the "shell game" approach. Everything was straight forward and explained very clearly. If it ended there, it would have been a very good experience, but when I had issues with trying to take delivery of the new Kia, living nearly 40 miles away and not being able to drive 2 cars at once, Tim offered to and did, drive one of the cars to my house with a "chase car" for him to return in!! That is customer service at its finest. I hope I can refer people into Tim and Jeff Wyler so they can experience the same great quality of service as I received. Thanks Tim and Jeff Wyler Kia. More
Great experience. Very friendly people from the first guy we met on the lot all the way through the last guy we met at the finance department. They didn't pressure us to purchase anything we didn't want guy we met on the lot all the way through the last guy we met at the finance department. They didn't pressure us to purchase anything we didn't want. The sales people really worked hard as a team to ensure that we had the best experience possible. It felt like we had known them for years even though we just met them this week. We got a great deal on the new Kia Sorento plus they gave us an excellent deal on our trade. Despite all of the negative talk I have encountered about this dealership over the past month, my overall experience was great. I would definitely be willing to give them more business, as well as recommend them to family and friends. More
My 2010 Chevy Traverse will be my third vehicle purchased at Jeff Wyler Eastgate Automall. This experience, by far, has been the most incredible. I basically purchased my new car over the phone, which was at Jeff Wyler Eastgate Automall. This experience, by far, has been the most incredible. I basically purchased my new car over the phone, which was such a time-saver. I typically dread buying a new car because I feel like "fresh meat" when I walk onto the lot. "Phoning" my order in, if you will, eliminated all of this. Plus it eliminated all the back and forth to get the deal where I wanted it. When I took my car back to get the sunroof installed, they refilled my tank since I live 40 minutes away. Plus, they cleaned it all up again. I also wanted a bug deflector installed. I did have to return the car again since a wrong part was ordered, but they took care of me once again. My gas tank was once again refilled, not to mention the bug deflector was installed for free. Amazing! I definitely appreciated the great customer service I received from the sales and leasing professional and the actual sales manager. I also took note of the other salesman who were willing to ask me if I needed help. This purchase was definitely another great experience. In 7 years, when my new car itch happens again, I'll definitely go back. I have found my dealership and not willing to change or go closer to home. Thanks to all for making this a great experience AND I LOVE my new Traverse. It is so much fun to drive. And, it looks good! More
I had a wonderful experience how ever Im submitted my application online and I never heard from anyone I then contacted Tim and he helped me a great deal it was great working with him Thanks Timxoxoxoxox application online and I never heard from anyone I then contacted Tim and he helped me a great deal it was great working with him Thanks Timxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxo More
I was very pleased with the services I've received at Jeff Wyler dealership. I didn't have any intention of looking at an American car, but after driving the Dodge car, I couldn't resist. It was and st Jeff Wyler dealership. I didn't have any intention of looking at an American car, but after driving the Dodge car, I couldn't resist. It was and still is a smooth ride. I feel like it's driving a limo, very smooth and expensive looking without the price. I definitely recommend Jeff Wyler to anyone I meet. More
I have only great things to say about the Jeff Wyler used car sales and service organization. They went the extra mile in ecuring a car loan for me that was in my budget. The finance department went over an car sales and service organization. They went the extra mile in ecuring a car loan for me that was in my budget. The finance department went over and above too and even after I signed a loan at an exceptable rate the loan officer researched and found a lower rate decreasing my monthy payment. So I give Jeff Wylers team a A+ & 5 stars. Thanks so much!! Steve Read More
Great customer service even stayed after hours so I could drive home that day in my new car!!! They stayed an hour and half after closing, kept the detailer after to make sure they could detail the car for m drive home that day in my new car!!! They stayed an hour and half after closing, kept the detailer after to make sure they could detail the car for me. What more could I ask for as far as customer service. More
I was very pleased with Patrick and he worked very hard at helping me get a new car and the payment rang I wanted. He was very understanding and over all the hole dealer was very friendly and work hard at at helping me get a new car and the payment rang I wanted. He was very understanding and over all the hole dealer was very friendly and work hard at getting you what you want and not tryin to push you into something else. More
I wasn't there to buy a high end automobile, but I was treated as though I was their most valued customer. I wasn't pressured into making a deal and my options were all explained clearly to my. After pu treated as though I was their most valued customer. I wasn't pressured into making a deal and my options were all explained clearly to my. After purchasing my car, Mark (my sales person) even set up my phone for me.(I've always had to dig through my purse to find it and more often than not, I wouldn't answer it while driving.) Now all I have to do is push a button on the steering wheel and talk-no more missing calls! This is my second experience in dealing with the Jeff Wyler staff, and I assure you it will not be my last. Thanks for all of your help in making this a "very comfortable" experience for me. Sincerely, Linda Taylor More
Awesome car for the best price you could ask for. I have shopped for a Nissan 370 Z and this price was perfect. Thank you Jeff Wyler for providing me my dream car within my budget. The sales rep Samir reall shopped for a Nissan 370 Z and this price was perfect. Thank you Jeff Wyler for providing me my dream car within my budget. The sales rep Samir really did a good job, he was honest and worked hard to sell this car. More